Warranty

Green-Power America (GPA) Version 2019-8
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(excluding tax) for re-stock fee. The consumer should contact the retailer with GPA’s RGA# and will get
remaining amount refunded after the return is received by GPA.
The return address will be noted by GPA when the RGA# is provided, but Do Not Return the Unit to
the Place of Purchase even unless the retailer / distributor has a certain agreement with GPA in
written.
All refund will be issued in terms of Credit Memo (CM) to the retailer/distributor.
5, Warranty Exclusions
This warranty does not cover the following repairs and equipment:
✓ Normal Wear and Tear
Products with mechanical and electrical components need periodic parts and service to perform well,
including but not limited, filter elements, o-rings, spark plug, rubber mounts, etc. This warranty does not cover repair
when normal use has exhausted the life of a part or the equipment as a whole.
✓ Installation, Use and Maintenance
--This warranty will not apply to parts and/or any labor of installation.
--This warranty will not apply to parts and/or any labor if the product is deemed to have been misused,
neglected, involved in an accident, abused, loaded beyond the product's limits, modified, installed
improperly or connected incorrectly to any electrical component.
--Normal maintenance is not covered by this warranty and is not required to be performed at a facility or
by a person authorized by GPA.
* Except as otherwise stipulated in any of the following enclosed Emission Control System Warranties
(when applicable) for the Emission Control System: U.S. Environment Protection Agency (EPA),
California Air Resources Board (CARB) and/or Environment Canada (EC).
✓ Other Exclusions
This warranty excludes:
–Cosmetic defects such as paint, decals, etc.
–Accessory parts such as starting batteries, tools and storage covers.
–Failures due to acts of God and other force majeure events beyond the manufacturer's control.
–Problems caused by parts that are not original Green-Power America (GPA) parts.
When applicable, this warranty does not apply to products used for prime power in place of a utility.
6, Limits of Implied Warranty and Consequential Damage
Green-Power America (GPA) disclaims any obligation to cover any loss of time, use of this product,
freight, or any incidental or consequential claim by anyone from using this generator. THIS WARRANTY
AND THE ATTACHED U.S. EPA, CARB and/or EC EMISSION CONTROL SYSTEM WARRANTIES (WHEN
APPLICABLE) ARE IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING
WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.
A unit provided as an exchange will be subject to the warranty of the original unit. The length of the
warranty governing the exchanged unit will remain calculated by reference to the purchase date of the
original unit.
This warranty gives you certain legal rights which may change from State to State
or province to province. Your State or province may also have other rights you
may be entitled to that are not listed within this warranty.
Contact Information
www.green-poweramerica.com
Customer Service
Mon – Fri 8:00 AM – 5:00 PM (EST)
Toll Free: 1-888-834-4218
Service Email: [e-mail]