Warranty

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Limited Warranty
Ironrock, Inc. ("Ironrock") warrants, as limited below, that our Metropolitan Ceramics(R) unglazed quarry
tile products will meet the testing standards and specifications set forth in our current product literature. In
the event of a defect or failure to conform with this written warranty, Ironrock will remedy shipment
shortages and replace defective tile F.O.B. plant if timely notice of the defect is received by Ironrock.
Scope of Warranty
Our limited warranty covers shipment shortages and tile which has non-latent or latent defects in material
or workmanship due solely to improper manufacture and which fails to meet our testing standards and
specifications set forth in our current product literature.
Non-latent defects are those which are capable of discovery by inspection prior to installation. Non-latent
defects include but are not limited to facial or structural defects, discrepancies in dimensional
characteristics, and failure of the tile to meet the testing standards and specifications set forth in our current
product literature.
Because our product is made from natural materials which may vary from individual samples or prior
production runs, minor variations in color and surface characteristics shall not be considered a defect. For
this warranty to be effective, you must notify the dealer from whom you bought the tile of any non-latent
defects prior to installation of the tile.
Latent defects are those defects of tile not capable of discovery until after the tile is installed.
If you wish to make a claim under this limited warranty
To preserve the benefits of this limited warranty, you must promptly notify the dealer or distributor from
whom you bought the tile in writing as follows: For shipment shortages, you must give notice within 30
days of the date the tile was delivered to you. For perceived non-latent defects, you must give notice prior
to installation, but in no event later than one year after the tile was shipped by Ironrock.
For perceived latent defects, you must give notice within one year after installation, but in no event later
than eighteen months after the tile was shipped by Ironrock. You must permit Ironrock to inspect and test
the tile at its own expense to determine whether the tile is defective.
Limitations and Exclusions
THESE LIMITED WARRANTIES ARE THE SOLE AND EXCLUSIVE REMEDY AVAILABLE.
This warranty does not cover defects resulting from accidents, alterations, failure to follow recommended
installation instructions set forth in the Tile Council of North America Installation Handbook or those
installation standards customarily used in your area, acts of God or any other cause or damage not resulting
from a defect in manufacture.
Because specific installation details, structural design and environmental conditions are beyond Ironrock's