Warranty

5 Year Limited Commercial Warranty
If your aluminum frame fails structurally, or if the finish peels within five (5) years from the original date of
purchase, Outdoor By Design will repair or replace the frame in the original color and style, if still
available. Finish is warranted for 5 years on products with cast components. A similar frame or color will
be provided if the original has been discontinued.
Outdoor By Design will warrant its furniture for five (5) years from strap breakage when used in a
commercial setting, and three (3) years from strap detachment.
What is not covered by the Commercial Warranty
• Failure caused by abuse, neglect, or acts of God.
• Failure caused by neglect of reasonable and necessary care and maintenance. Outdoor By
Design recommends quarterly waxing of your furniture to assist in the products longevity. Failure
or neglect to make these needed cleanings may cause the paint to blister and will void the
warranty.
• Seaside use: Due to the demands of salt air, Outdoor By Design recommends weekly or biweekly
periodic cleaning of buildup and potential oxidation to help prevent oxidization.
• Furniture submerged in chlorine or salt pool water.
• Normal fading of finish, fabrics, woven materials or straps.
• Damage caused by bleach, ammonia, sun tan lotions, or abrasive cleaners.
• All cracks or breaks in extrusion caused by freeze damage
• Freight damage (See “How To Obtain Service)
• Sling distortion
• Glass or acrylic table tops
• Umbrellas
• Natural stone tops, other than manufacturer defects
How to obtain service
• Contact Outdoor By Design Customer Service with proof of original purchase and detailed
information including a picture of the problem or damage for further instructions
.
2160 Whitfield Avenue  Sarasota, FL 34243  Ph: 941-896-4425  Fax: [phone] ∙ www.outdoorbydesign.com