Installation Guide

Spotlight Cam is not powering
up.
See if there is a light switch controlling power to the
outlet Spotlight Cam is plugged into.
If so, make sure it is switched on and stays switched
on.
I’m having trouble completing
the in-app setup
When the in-app setup fails, look at the light on
the bottom of your Spotlight Cam. The light color
indicates the issue.
Flashing red means your Wi-Fi password was
entered incorrectly. Select your Wi-Fi network in
your phone settings, select the option to forget it,
then reconnect to it to confirm that you’re using the
correct password during setup.
Flashing blue means your Spotlight Cam may be
too far from your router to get a decent signal. You
may need to get a Ring Chime Pro to boost the Wi-Fi
signal to your Spotlight Cam.
Learn more at: ring.com/chime-pro
Flashing green indicates a possible issue with your
internet connection.
Unplug your modem or router for 40 seconds, plug it
back in and then repeat the setup process.
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