Installation Guide
Visitors Can’t Hear me When I Talk Through the
Ring App
If you’re on an iPhone or iPad, open the Settings app and tap Ring.
Make sure the Microphone option is set to on.
If you’re on an Android device, go to Settings > Application/Apps >
Application Manager > Ring > Permissions. Enable these options.
If you don’t see the Microphone option, uninstall and reinstall the Ring
app according to these instructions:
iOS Devices
1. Go to Settings > General > Storage and iCloud Usage > Manage
Storage > Ring and tap Delete App.
2. Restart your device.
3. Reinstall the Ring app from the App Store. When prompted to
allow microphone access, tap Allow.
Android Devices
1. Go to Settings > Apps or Application Manager > Ring and tap
Uninstall.
2. Restart your device.
3. Reinstall the Ring app from the Google Play store. When
prompted, allow microphone access.
5. Troubleshooting