Use and Care Guide

Installation Instructions T & G Prefinished Engineered Plank
50 Year Residential Warranty
16 Rev.1RH-16HC
● Stains as a result of negligence, chemical or industrial products, wax, or oil soaps for cleaning, or standing liquid
for a prolonged period of time.
● This warranty does not cover removal or replacement of cabinets, appliances, furniture, or other fixtures.
● Insufficient or improper protection, care or maintenance, or failure to use Manufacturer approved installation and
maintenance products
● Damage from improper cleaning practices. Do not use steam mops or wet mops to clean your floors.
● Misuse or abuse
● Use of flooring for purposes other than for which it was designed.
● Improper alterations of original manufactured product. Alterations or repairs to the manufacturer’s original product
will void any and all warranties. This includes sanding, top coating, recoating or attempted re-finishing of the
factory-applied finish.
● Gloss reduction is not considered surface wear through.
● Freight costs or expenses and any damage occurred during shipping.
● Failure due to structural changes in the sub floor, settling of the building or uneven sub floor that has not been
adequately leveled.
● Accidents, negligence, abuse, or misuse. Warranty will be made void if man-made or natural disasters including
leaking or broken plumbing, fire, flood, wind, lightening, earthquake, prolonged power outages, or standing water
occur during or after installation.
WARRANTY DISCLAIMERS
THE FOREGOING IS IN LIEU OF ALL OTHER WARRANTIES EXPRESSED OR IMPLIED, INCLUDING BUT NOT
LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR
PURPOSE.
THE MANUFACTURER DOES NOT GRANT TO ANY PERSON OR ENTITY THE AUTHORITY TO CREATE FOR IT
ANY OBLIGATION OR LIABILITY IN CONNECTION WITH THE FLOORING.
MANUFACTURER SHALL NOT BE LIABLE FOR LOSS OF USE OR ANY OTHER INCIDENTAL, SPECIAL
CONSEQUENTIAL COSTS, EXPENSES, LOSS OF INCOME OR PROFITS, OR OTHER SIMILAR DAMAGES
INCURRED BY THE ORIGINAL PURCHASER.
SOME STATES DO NOT ALLOW THE EXCLUSION OR
LIMITATION OF INCIDENTAL OR CONSEQUENTIAL
DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION
MAY NOT APPLY TO THE PURCHASER. THIS WARRANTY
GIVES YOU SPECIFIC RIGHTS, AND YOU MAY ALSO HAVE
OTHER RIGHTS, WHICH MAY VARY, FROM STATE TO
STATE.