Warranty
The MicroPro AC2 Residential & Agricultural
Limited Warranty
Original consumer purchasers or “first-owners” of specific MicroPro
AC2 brand wood products are eligible for this LIMITED WARRANTY.
Subject to all the terms and conditions of this warranty, Osmose®, Inc.
(Osmose) will replace any MicroPro AC2 brand wood products produced
by a licensed independently owned and operated treating facility used in,
or in conjunction with, residential or agricultural applications that
“structurally fail”* in service due to rot, fungal decay, or termite attack
during the warranty term.
“First-Owner” Coverage
To qualify for the MicroPro AC2 NON TRANSFERABLE
RESIDENTIAL & AGRICULTURAL LIMITED WARRANTY, you must
be the owner-of-record of the property at the time MicroPro AC2 brand
wood products were installed, or if the MicroPro AC2 brand wood products
were installed by a builder-contractor-owner, “first-owner” means the
owner-of-record first acquiring the property from the builder-contractor-
owner. The MicroPro AC2 warranty is not transferable from the first-
owner to subsequent owners of the property.
To Identify A MicroPro AC2 Brand Wood Product, Look
For The MicroPro AC2 End Tag or Ink Stamp
It’s easy to identify warranted MicroPro AC2 brand wood products.
Simply look for the plastic end tag or ink stamp on each piece of MicroPro
AC2 brand wood. Make sure you receive and retain all MicroPro AC2
proof-of-purchase certificates or end tags, as well as the original
purchase invoice(s) from your dealer or contractor. In the event of a claim,
it will be necessary to present this documentation for all materials claimed.
What The Warranty Covers
The MicroPro AC2 Limited Warranty covers only MicroPro AC2 brand
wood products from the date of purchase by the first-owner against
structural failure* caused by rot, fungal decay, or termites.
*For purposes of this warranty, structural failure is defined as the inability
of a given member to perform its intended function due to rot, fungal
decay, or termite attack. The terms “rot” and “fungal decay,” as used in
this warranty, mean attack by wood-destroying fungi that disintegrate the
wood cell walls, but exclude surface mold, mildew, and/or fungi associated
with the “weathering” of wood. “Weathering” of wood is not decay,
fungal decay, or rot of any type or definition. The obligation of Osmose
under the terms of this warranty is limited to replacement of any covered
MicroPro AC2 brand wood products only.
Term(s) of Warranty: A 15 year Limited Warranty for MicroPro AC2
brand fencing boards treated to ABOVE GROUND (0.15 pcf). A Lifetime
Limited Warranty for MicroPro AC2 brand wood products for ABOVE
GROUND GENERAL USE (treated to 0.25 pcf preservative retention
levels) used in residential or agricultural applications and GROUND
CONTACT (treated to 0.40 or 0.60 pcf preservative retention levels) used
in residential or agricultural applications.
MicroPro
™
technology is a revolutionary way to
pressure treat wood for decks, fences,
landscaping, and general construction uses. MicroPro
technology is the copper based, non-arsenic based
treatment of the future that is available today.
✔ MicroPro
™
AC2
®
products are durable and designed
for outdoor construction
✔ Residential and Agricultural Limited Warranty
✔ For structural lumber, sill plates, patios, decks,
garden edging, and landscaping structures
✔ Building code compliant
✔
Copper based preservative with a co-biocide,
referred to as micronized copper quaternary
compounds
✔ Offers consumers a choice in pressure treated wood
products
The main active ingredient in the MicroPro AC2
preservative system is copper, which has long been
known as an effective wood preservative. MicroPro
AC2 utilizes micronized copper coupled with a
quaternary compound (quat) co-biocide for enhanced
performance. MicroPro AC2 pressure treated wood
products are protected from termites and fungal decay
and are backed by an Osmose® Residential and
Agricultural Limited Warranty Program.
Warranty Exclusions
Osmose is not responsible for any damage to MicroPro AC2
brand wood products used in commercial or industrial structures,
wood foundation systems, wood exposed to salt water, or any cause
other than rot, fungal decay, or termite damage. This warranty
does not cover building poles or building timbers in structural
applications, commercial vineyard stakes, lattice, peeler core, or
specialty items that have been milled after treatment.
Osmose is not responsible for any application of MicroPro AC2
brand wood products other than that specified under the
appropriate usage as noted on the ink stamp and/or end tag
attached to the piece.
Osmose is not responsible for damage to MicroPro AC2 brand
wood products caused by the
“weathering” of wood, including
but not limited to, raised grain, splitting, checking, twisting,
warping, shrinkage, swelling, or any other physical property
of the wood.
Osmose is not responsible for any costs associated with removal
of damaged wood product(s) or delivery or installation of the
replacement MicroPro AC2 brand wood product(s.)
Osmose is not responsible for any incidental or consequential
damages claimed to be a result of damaged or undamaged MicroPro
AC2 brand wood products.
Osmose is not responsible for corrosion of fasteners,
hardware, or any other material(s), or any damage resulting
from such an occurrence.
Osmose is not responsible for delamination of MicroPro AC2
brand plywood or other laminated wood products.
Osmose is not responsible for mold growth on
MicroPro
AC2
products.
How To Make Claims
To make a claim under the terms of this warranty, send a photograph
and description of the damage along with the MicroPro AC2 proof-
of-purchase certificate and/or the MicroPro AC2 end tag plus a copy
of your original purchase invoice to:
OSMOSE, INC. • ATTN: CONSUMER AFFAIRS
P. O. DRAWER O • GRIFFIN, GEORGIA 30224-0249
Osmose will, within sixty (60) days from the date of notice of your
claim, and upon receipt of the proper documentation, make arrangements
to exchange the damaged wood product(s) for the new MicroPro AC2
brand wood products. Osmose reserves the right to have a representative
inspect all wood which is claimed to be damaged prior to its removal
from services. NOTE: The obligation of Osmose under the terms of
this Warranty is limited to replacement of damaged MicroPro AC2
wood products only. Osmose makes no other warranties, express
or implied, of merchantability, fitness for a particular purpose or
otherwise. In no event shall Osmose be liable for incidental,
consequential, special, or indirect damages. Nothing in this
warranty shall affect the duration of implied warranties beyond
their customary duration or create additional implied warranties.
Some states do not allow limitations on how long an implied warranty
lasts or the exclusion or limitation of incidental or consequential
damages, so these limitations or exclusions may not apply to you.
This warranty gives you specific legal rights and you may also have
other rights that vary from state to state.
This warranty is valid only in the United States.
End Tag
Revolutionary New Technology
Natural Appearance
MicroPro AC2 pressure treated wood is lighter in color
compared to current copper based treated products.
The attractive color allows DIYers and contractors to
build pressure treated projects using treated wood that
is lighter and more natural in appearance.
• Lifetime Limited Warranty for Above Ground
general uses*
• Lifetime Limited Warranty for Ground Contact and
Fresh Water general uses*
• 15 year Limited Warranty for fencing*
• 1 year Limited Warranty for landscape timbers*
Warranty Program
* Read warranty information for details.
The MicroPro preservative is
Environmentally Preferable
Product certfied by SCS