AstraNET e3420 & AstraNET e3470 OWNER’S GUIDE 0400-UTI P/N: 83100187-0001
Trademarks UMAX is a trademark of UMAX Technologies, Inc. Astra is a trademark of UMAX Technologies, Inc. IBM PC/AT is a trademark of International Business Machines Corporation. MS-Windows, Windows, and MS-DOS are trademarks of Microsoft Corporation. PhotoDeluxe is a trademark of Adobe Systems, Inc. Presto! PageManager is a trademark of NewSoft Technology Corporation. Other names and trademarks appearing herein are trademarks of their respective holders. Copyright ©2000 UMAX Technologies, Inc.
TABLE OF CONTENTS TRADEMARKS ......................................................................................2 COPYRIGHT .........................................................................................2 CHAPTER 1. GETTING STARTED ...................................................7 INTRODUCTION ....................................................................................7 UNPACKING THE SCANNER ...................................................................7 Package Contents........
Scanner Information...................................................................... 24 VistaScan Beginner Window Features............................................ 25 PERFORMING THE PREVIEW SCAN ....................................................... 26 SELECTING THE SCAN TO DEVICE OR APPLICATION ............................. 27 DEFINING THE TYPE OF IMAGE TO SCAN ............................................. 28 VistaScan Advanced Features........................................................
UMAX AstraNET e3420 / AstraNET e3470 Owner’s Guide USING VISTASCAN TO SCAN AND PRINT IMAGES ................................. 61 TO PERFORM YOUR FIRST SCAN: ......................................................... 61 USING VISTASCAN TO SCAN A PHOTO TO E-MAIL ............................... 61 USING VISTASCAN WITH PHOTODELUXE TO CREATE WEB-READY IMAGES .............................................................................................
CHAPTER 1. Getting Started Introduction Thank you for purchasing the AstraNET e3420 / e3470 scanner. The AstraNET e3420 / e3470 scanner is equipped with a USB connector that allows you to make a fast and easy connection to the USB port on your Windows 98 PC. In addition to being easy to connect, this scanner is also easy to use. Simply follow the instructions in this guide and you’ll be scanning in no time.
Getting to Know Your Scanner To gain a complete understanding of the information contained in this manual, it is important that you become familiar with your scanner. The graphics below identify the key scanner components. Document Cover The plastic cover that protects the object glass. Object Glass The glass surface on which documents or images are placed. Power Indicator Illuminates to indicate that the scanner is powered on.
UMAX AstraNET e3420 / AstraNET e3470 Owner’s Guide Transparency Cover The transparency cover can be raised and lowered over a transparency placed inside the scan area Object Glass The glass surface on which documents or images are placed. Power Indicator Illuminates to indicate that the scanner is powered on.
Installing the Software Although UMAX scanners support Plug & Play, we suggest you install the programs on the UMAX CD and bundled software before proceeding with the hardware installation. Please refer to the quick start guide that came with the scanner for installation instructions. Installing PhotoDeluxe (included with the AstraNET e3420) NOTE: Use the following steps to install your scanning software rather than using the add/remove programs to install the software. 1.
UMAX AstraNET e3420 / AstraNET e3470 Owner’s Guide 9. The Adobe Type Manager window appears. Click the Install button. Follow the onscreen instructions. 10. When the Adobe Product Registration window appears, enter the relevant information and follow the onscreen instructions. 11. When a screen appears asking if you want to restart your computer, select Yes and click the OK button. NOTE: To access these files you must click on the “Start” bar, select “Programs,” and then select “Adobe.
card. You can find the registration card in the CD-ROM case. Continue with the installation process by following the remaining screen prompts. Installing the UMAX Scanner CD 1. Insert the UMAX scanner CD into your CD-ROM drive. The installation program should start automatically. The installation program detects the language used on your system and selects it as the language to be installed. Please press the “Next” button and go to the next step.
UMAX AstraNET e3420 / AstraNET e3470 Owner’s Guide • A USB port is a small slot ½” long and ¼” wide. Setting Up –General Information • Find a suitable location near your computer to place the scanner. CAUTION: Make sure the surface is flat. Operating your scanner on an uneven surface can damage the internal components. Connecting the Hardware Interface Cables 1. Locate the USB cable that is provided. Plug one end of this cable firmly into the USB port on the back of the computer.
AstraNET e3470 Plug the other end of this cable into the port located on the back panel of the scanner. Connecting the Power Adapter 1. Plug the scanner’s power adapter into an electrical outlet. 2. Insert the other end of this cable into the power adapter receptacle on the rear panel of the scanner. The power indicator on the front panel of the scanner should now be illuminated.
UMAX AstraNET e3420 / AstraNET e3470 Owner’s Guide CHAPTER 2. Your First Scan Scanning an Image with Adobe PhotoDeluxe (included with the AstraNET e3420) 1. Click the Start bar in the bottom-left corner of the screen. 2. Click Programs. 3. Select Adobe. 4. Select PhotoDeluxe Home Edition 5. Click Adobe PhotoDeluxe Home Edition 6. The PhotoDeluxe screen appears with the Seasonal Activities option present. Initially, we recommend you bypass this section.
11. If the scanner passes, “Scanner Link Successful,” appears in the status box. Click OK. If the scanner test fails, check your connections and try the test again. 12. Click the Custom icon. 13. Select an item you would like to scan (a picture, a drawing, etc.). 14. Lift the document cover and place the item face-down so the top center of the document aligns with the arrow (∇) at the back edge of the object glass. 15. Click the Preview button on the right side of the VistaScan Beginner window.
UMAX AstraNET e3420 / AstraNET e3470 Owner’s Guide 18. A pop-up message appears on the right side of the screen indicating that you should click the Done tab. 19. Click the Done tab. A Save as window opens. Enter a file name for the scanned image. Indicate which folder or directory you want to save the image file to, and specify in what file format you want to save the image.
10. Click the icon that represents the type of media you are scanning. 11. VistaScan closes and the scanned image appears in Photoshop. 12. Modify the image using the Photoshop tools. 13. Choose Save As from the File menu to save the scanned image. Enter the file name, save location and file type (ie. JPG, TIFF, etc) Turning the Scanner Lamp On and Off To turn the scanner lamp off using Power Saving button: You can turn the scanner lamp on and off using the Power Saving button.
CHAPTER 3. Scanning Basics VistaScan is the primary program or driver you use to scan with your AstraNET e3420 / e3470 scanner. It is a TWAIN-compliant program, which means that it can be run from other programs that support scanning, like PhotoDeluxe, OmniPage, and others. It is also a stand-alone program, which allows you to scan images for a variety of uses, even without launching another program first.
Color Matching/Correction Color Matching allows you to fine-tune the colors of scanned images so that they emulate the colors of your original source documents as closely as possible. This is accomplished using MagicMatch. When you click on the MagicMatch checkbox (so a checkmark appears) the Profile List displays. A profile is a list of applicable calibration profiles, which MagicMatch uses to render a final output image.
UMAX AstraNET e3420 / AstraNET e3470 Owner’s Guide Show Ruler The Show Ruler command displays or hides the rulers that border the top and left sides of the Preview window. These rulers correspond to the rulers on your scanner's object glass. Clicking on the Show Ruler checkbox turns off (removes the checkmark) and hides the ruler. Clicking on the checkbox again turns the feature on (displays a checkmark) and shows the ruler.
File To set the location for your stored images: 1. Click on the File icon. The file preferences appear to the right of the Scan To icon set. 2. Enter the directory in which you want to store the scanned image file, in the File Directory text box. If you are not sure of the directory path, click the Browse button to locate the desired directory. 3. Enter the file name under which you want to store the scanned image files (such as TMP) in the File Name text box. 4.
UMAX AstraNET e3420 / AstraNET e3470 Owner’s Guide 1. Click on the E-mail icon. The e-mail preferences appear to the right of the Scan To icon set. 2. Click on the button next to the e-mail software you are using (Microsoft Exchange or Lotus cc:Mail). 3. Select the image format you want to use when you attach scanned images to your email application from the Image Format drop down list. Fax 1. Click on the Fax icon.
2. Enter the application name to which you want to send the scanned image files (such as Presto! PageManager) in the Application Name text box. 3. Enter the file name of the application executable in the File Name text box. If you are not sure of the directory path, click the Browse button to locate the correct path. 4. Select the image format in which you want to save scanned images from the Image Format drop down list.
UMAX AstraNET e3420 / AstraNET e3470 Owner’s Guide The information includes: • • • • • • Scanner Manufacturer Scanner Model Firmware Version VistaScan Version Maximum Scan Width and Length Maximum Resolution VistaScan Beginner Window Features The VistaScan Beginner window appears when you launch VistaScan. The features of the VistaScan Beginner window let you scan a wide variety of documents, photos, and graphics. Just click a button.
2. Select what you want to do with the image after it is scanned using the Scan To icons. 3. Specify what kind of image you are going to scan, and start the final scan process using the Click To Scan icons. Performing the Preview Scan The Preview feature lets you scan an item at low-resolution so you can define the specific area to be scanned when you scan at higher resolution. To preview the item you are going to scan: 1.
UMAX AstraNET e3420 / AstraNET e3470 Owner’s Guide Move your cursor into the Preview window and click. The image enlarges. To reduce the view size, press the shift key (the command key on the Macintosh) and click in the Preview window. Frame tool – Lets you select the portion of the image displayed in the Preview window you want scanned in the final scan step.
Print – prints the scanned item on the default printer. Fax – faxes the scanned item using your fax driver. Application – sends the scanned item to the applications specified in the VistaScan Preferences. E-mail – sends the scanned item as a graphic file to your Microsoft Exchange or Lotus cc:Mail e-mail application. (NOTE: Other e-mail applications are not supported.
UMAX AstraNET e3420 / AstraNET e3470 Owner’s Guide Clicking on any of these icons automatically starts the final scan process using the pre-defined scan settings. The scanned image is saved or sent to the device or application you specified by clicking on the Scan To icon. VistaScan Advanced Features The VistaScan Advanced window gives you the ability to adjust the scan setting individually so you can customize the settings for the type of document you are going to scan.
Changing the Original Document Source The Original Document Source setting identifies the item you want to scan. You can choose from the following settings: Flatbed Reflective: Scans paper originals (non-transparencies) e.g., photographs, documents, and brochures. Three other setting options appear onscreen that are not available with this scanner: UTA Transmissive, UTA Negative, Automatic Document Feeder. Changing the Image Mode VistaScan can scan a wide variety of image types.
UMAX AstraNET e3420 / AstraNET e3470 Owner’s Guide True Color, RGB: Scans a full color photo or document. The RGB indicates the colors of Red, Green and Blue. This setting creates larger files than the B/W Photo setting. True Color, CMYK: Converts RGB (video) color data into CMYK (printed) color data using a special color transformation process. When scanning is completed the CMYK image is ready for printing on a CMYK color printer. NOTE: Most ink jet printers use RGB rather than CMYK printing.
NOTE: Not all graphic applications support higher than 24-bit graphic files. To determine whether the software you want to use is capable of working with higher than 24-bit graphics, refer to your software documentation. Changing the Resolution Setting Scanning resolution is measured in dots per inch (DPI). Resolution determines the amount of information the scanner will capture in a scanned image. The higher the resolution, the finer the image detail and the larger the file sizes.
UMAX AstraNET e3420 / AstraNET e3470 Owner’s Guide The table below gives you an idea of the file sizes you can expect based on the original image size and the resolution setting you specify. These values are based on scanning images in 24-bit, True Color RGB mode. Image sizes shown below are given in megabytes. Table 1. Resolution/File-Size Guidelines Resolution (dots per inch) 72 100 200 300 400 600 800 1200 Image Size 4x5 Image Size 5x7 Image Size 8.5x11 0.30 0.58 2.29 5.15 9.16 20.60 36.60 82.40 0.
Table 2. Recommended Resolutions Image Use Printing Viewing on the Screen Viewing on the Web OCR, B/W Pre-Press Enlarging or reducing Recommended Resolution 300 – 600* 72 72 300 600 600 * Depending on the resolution of your printer Using Custom Resolution Settings You can also specify custom resolution settings that you can use when you scan. The maximum custom resolution setting you can define is 2400 dpi. To define the custom resolution settings: 1.
UMAX AstraNET e3420 / AstraNET e3470 Owner’s Guide 4. Click OK. The settings you defined appear on the Resolution setting drop down menu, under the Custom heading. Changing the Descreen Feature The Descreen option helps eliminate the patterns that can appear when you scan printed images found in magazines, brochures, catalogues, etc. This is accomplished by changing the number of lines that appear in every inch (lines per inch) of the scanned image.
Art print — Specifies 175 lines per inch. Smoothes the fine dot pattern found in high quality art prints. Custom – Opens the Custom Descreen window, which allows you to specify a custom line screen value. Refer to the Using Custom Descreen Settings section for information about how to set custom descreen values.
UMAX AstraNET e3420 / AstraNET e3470 Owner’s Guide VistaScan provides the following filter options: No Filter — Use this option when you do not want to sharpen or blur the image. Sharpen — Use this option to sharpen lines that may be fuzzy or not clean in the original image. Sharpen More — Use this option when you want to sharpen the image more than the standard Sharpen filter does. Blur — Use this option when you want to soften the edges of an image.
• • 10% Custom You can also specify a custom scale factor by choosing the Custom option from the Scaling drop down menu. See the Using Custom Scaling Settings section for more information about specifying a custom scale factor. Using Custom Scale Settings You can specify custom scaling settings to use when you scan. To define the custom scaling settings: 1. Choose the Custom… option from the Scaling drop down menu. The Custom Scaling window opens. 2.
UMAX AstraNET e3420 / AstraNET e3470 Owner’s Guide Using the Auto Adjustment Feature Auto Adjustment provides a simple way to adjust the light and dark values of a color or grayscale image you want to scan. To automatically adjust the light and dark values: 1. Place the item you want to scan on the scanner object glass. 2. Click the Preview button from the VistaScan Advanced window. 3. Select an area that you want to adjust using the Frame tool.
Selecting the Scan to Device or Application To specify the device or application to which you want to send the scanned item: 1. Click on the arrow above the Scan To text on the Scan Control unit. The Scan Control unit panel slides back to display the Scan To icons. Click on the icon that represents the device or application to which you want to send the scanned item. The icons include: File — stores the scanned image in a file using the file name specified in the VistaScan Preferences.
UMAX AstraNET e3420 / AstraNET e3470 Owner’s Guide The Multiple Frame tool allows you to create two or more selection frames in the Preview Window. To create more than one selection frame: 1. After you have scanned an image in Preview scan mode, click on the Multiple Frame tool. 2. Select the area you want contained in the first frame by clicking on the point at which you want to begin the frame, and then dragging the tool diagonally until the area of interest is contained in the marquis box. 3.
Preview window associated with the thumbnail, changes to a dashed outline. 3. Click on the “X” button, located in the bottom-left corner of the thumbnail, to remove the frame. Using the Color Adjustment Features The Color Adjustment features allow you to make adjustments to the colors and/or tones in an image.
UMAX AstraNET e3420 / AstraNET e3470 Owner’s Guide Using the Brightness Bar This setting determines the overall intensity level (gray level) of an image. Moving the slider on the scroll bar to the right increases the brightness. Moving it to the left decreases the brightness. The default setting is zero 0. The maximum brightness setting is 100, the minimum setting is –100. Using the Contrast Bar This setting controls the difference between light and dark areas in an image.
Gamma Bar The Gamma bar alters the mid-range gray tones in the scanned image. All optical devices, such as monitors and scanners, have some variance in their light sensitivity characteristics. To get a scanned image with good results, VistaScan provides gamma adjustment capabilities so you can compensate for this variance in your scanner. Moving the slider on the scroll bar to the right increases the brightness of the mid-range gray tones.
UMAX AstraNET e3420 / AstraNET e3470 Owner’s Guide Click Reset to cancel the changes and return the value to the default setting. Adjusting the Color Balance The Color Adjustment feature controls the hue and saturation of a particular color. When you click on the Color Balance tab from the Color Adjustments panel, a continuous color spectrum wheel appears. When you click in the wheel the image tones are shifted to the particular hue that is represented in that area.
The following lists the possible rotate and flip selections: • • • • • • • • Flip/Rotate Horizontally — flips the image horizontally and rotates it 90 degrees counter clockwise. Flip Horizontal — flips the image horizontally. Rotate 90 CCW — rotates the image 90 degrees counter clockwise. Rotate 90 CW — rotates the image 90 degrees clockwise. Normal — does not rotate or flip the image. Flip Vertical — flips the image vertically. Rotate 180 — rotates the image 180 degrees clockwise.
UMAX AstraNET e3420 / AstraNET e3470 Owner’s Guide To use VistaAccess from the PC: a) Click on the Start bar. Click on the Programs option. When the Programs pop-up menu appears, click the VistaScan option. The VistaScan pop-up menu appears. Click the VistaAccess option to display the scanner icon in the Windows Task bar (near the time display in the lower right corner of the window in the system tray). b) Click the scanner icon in the system tray using your right mouse button.
VistaShuttle application from the VistaAccess menu. The VistaShuttle Main window appears. 2. Click on the E-Card icon. The VistaScan Beginner window opens so you can scan an item to include in your electronic greeting card. 3. Lift the scanner’s document cover and place your document face-down in the center of the scanner’s object glass. 4. Click Preview to preview the scanned item. You can edit the Preview image before scanning the final image using the “Zoom Tool” and the “Frame Selection Tool.
UMAX AstraNET e3420 / AstraNET e3470 Owner’s Guide You can customize the E-Card template frame that surrounds the scanned item, the stamp graphic or the paper type by clicking the desired option from the buttons in the left column. 7. Click and drag any of the E-Card template elements to move them around, creating your own E-Card style. 8. Choose the Add text command from the Text menu (or click on the Text button from the left-hand column). The Text Setting window opens. 9.
E-Card until you find the right spot. Click outside the text box to anchor the text to the chosen spot. 13. Click the Mail button from the E-Card window. The Send dialog box appears. 14. Choose your e-mail application from those listed (only Microsoft Exchange and Lotus cc:Mail are supported), and click the Send button to open the application and attach your E-Card to the message. 15. Send your e-mail message.
UMAX AstraNET e3420 / AstraNET e3470 Owner’s Guide 3. Select your copy settings. Click the Copy button to make the copies, then click Exit when you are finished. UMAX Copy Utility Features Brightness: Lets you select the brightness levels to use when you print the copies of the scanned image. If the image is too dark, click the up arrow to lighten the copy. If the image is too light, click the down arrow to darken the copy.
CHAPTER 4. Push Button Scanning The defining feature of the AstraNET e3420 / e3470 is its push button functionality. You can scan an image to e-mail, perform OCR (optical character recognition), or even use the scanner as a copy machine by pushing one of the three buttons on the front panel of the scanner. You can increase your productivity by accessing all of the normal scanner functions without having to launch the software applications through the onscreen interface.
NOTE: There are three icons in the Push Button Configuration window. Each icon represents a separate scanner button function. Clicking on the icon displays a window with variables. Intelligent Image Process Engine (IIPE) Intelligent Image Process Engine (IIPE) automatically determines the document type, brightness and optimum resolution for scanning your image on the AstraNET e3420.
UMAX AstraNET e3420 / AstraNET e3470 Owner’s Guide 2. If the application you want to scan to is not shown in the Scan Destination drop-down list, click the Add button (to the right of the scan Destination drop-down list). The Add Application window opens. Enter the application name in the Application Name text box. Enter the path and the executable file name for the application you want to use in the File Location text box.
8. Select the size of the original image by clicking on the arrow to the right of the Scan Area field. 9. Click the OK button to save the Scan push button configuration settings. These settings will be used whenever you press the Scan button on the front of the scanner. NOTE: You can also click the Default button to return the values in each field to the default settings. Then click OK. Configuring the Copy Button Values 1.
UMAX AstraNET e3420 / AstraNET e3470 Owner’s Guide 8. Click the OK button to save the Copy push button configuration settings. These settings will be used whenever you press the Copy button on the front of the scanner. NOTE: You can also click the Default button to return the values in each field to the default settings. Then click OK save these values for the copy button. Configuring the Custom Button Values 1. Click on the Custom icon to open the window that contains the variables you are adjusting.
6. Original indicates the type of material the original image is printed on. Select either Reflective or Transmissive by clicking the arrow to the right of the Original field. 7. Select the file size for the scanned image by clicking on the arrow to the right of the Scan Area field and choosing the desired dimensions from the drop-down menu. 8. Click the OK button to save the Custom E-mail push button configuration settings.
UMAX AstraNET e3420 / AstraNET e3470 Owner’s Guide 5. Select a scanning intensity level (brightness) by clicking on the arrow to the right of the Brightness field and choosing the desired brightness level from the drop-down menu. 6. Original indicates the type of material the original image is printed on. Select either Reflective or Transmissive by clicking the arrow to the right of the Original field. 7.
4. Original indicates the type of material the original image is printed on. Select either Reflective or Transmissive by clicking the arrow to the right of the Original field. 5. Click the OK button to save the OCR push button configuration settings. The Custom setting is now configured to scan, OCR and then send the editable text to the selected OCR Destination application. 6.
UMAX AstraNET e3420 / AstraNET e3470 Owner’s Guide CHAPTER 5. Scanning Projects The UMAX AstraNET e3420 / e3470 scanner includes bundled software to help you with a variety of tasks. This chapter shows you how to make a personalized calendar, create Web-ready images, and even turn a page of text into an online text document that you can edit. Using VistaScan to Scan and Print Images To perform your first scan: 1. Open the VistaScan software application. a. Click on the Start bar.
guide. Follow steps 1 through 3 as listed in the Scan and Print instructions, then proceed with the following steps: 1. Click on the E-mail icon to set the scanner settings to the best values for scanning an image to e-mail. NOTE: You may need to adjust the destination preferences in the VistaScan Beginner window. For information about setting preferences, refer to Setting the VistaScan Preferences section. 2. Click on the Web Image icon in the Click to Scan area of the VistaScan Beginner window.
UMAX AstraNET e3420 / AstraNET e3470 Owner’s Guide The Get Photo drop down menu appears. 3. Click the Scanners… option. The VistaScan software opens displaying the Beginner window. 4. Select an image you want to post on a web site (i.e., a picture, a postcard, etc.). 5. Lift the document cover and place the item face-down in the center of the object glass of the scanner. 6. Click the Preview button. The scanner begins a low-resolution scan of the image. The preview image displays in the Preview window.
11. Follow the onscreen instructions for trimming, sizing, reducing, and specifying the file format (either GIF or JPEG compressed formats). If you choose the GIF format: An Export Options window appears notifying you it will convert the photo to the GIF format. Click OK. An Export GIF window appears. If you choose the JPEG format: A Save window appears. 12. Select the location where you want to save the image by clicking on the arrow to the right of the Save in field.
UMAX AstraNET e3420 / AstraNET e3470 Owner’s Guide 9. Click the Text/Lineart icon in the Click to Scan area to begin the scan. 10. When the scan is complete, click the Exit button at the bottom of the window. The scanned image of your form appears in the PageManager Inbox window. 11. Click and drag the scanned form down to the PageType application icon. PageType opens and automatically displays the scanned form. 12. Fill in the form text desired using the PageType tools. 13.
Creating a Calendar with PhotoDeluxe You can create your own calendar using PhotoDeluxe. This process differs for PC and Macintosh users. Follow the appropriate instructions for the system that you are using. 1. Insert the PhotoDeluxe CD in your CD-ROM drive. NOTE: The PhotoDeluxe CD must be loaded in the CD-ROM drive to access the calendar templates. 2. Open PhotoDeluxe (refer to Chapter 2. Your First Scan for instructions on how to start PhotoDeluxe). 3. The PhotoDeluxe window appears.
UMAX AstraNET e3420 / AstraNET e3470 Owner’s Guide 4. Click the Cards & More button. 5. Click the Calendars icon, and choose the Monthly Calendars option from the drop-down menu. 6. Follow the onscreen instructions through step 5, then click the Add tab and choose the scanner icon. The VistaScan Beginner window opens automatically. 7. Click the Preview button to perform a low resolution scan. 8. Click on the icon that most closely matches the item you are going to scan in the Click to Scan area. 9.
10. Drag the thumbnail from the Acquire section of the My Photos dialog box to the desired location on the calendar. 11. Click Save from the File menu to store the calendar page, or select Print to print the calendar page. 12. Repeat this process until all calendar pages are complete. Converting Scanned Text to Editable Text with OmniPage OmniPage lets you scan an image that contains text and convert it to editable text so you do not have to retype the text. Opening OmniPage LE 1.
UMAX AstraNET e3420 / AstraNET e3470 Owner’s Guide Converting Scanned Text with OmniPage LE 1. Position the image you want to scan face-down on the scanner’s object glass. 2. From the OmniPage LE window, click the Scanner icon and select Flatbed. Click Done. 3. Choose Acquire Image from the File menu. Select Flatbed from the Paper Path field in the Load Scanner dialog box, then click Scan to scan the image. When the scan is complete, the text appears in the OmniPage window. 4.
CHAPTER 6. How to Get Help The AstraNET e3420 / e3470 scanners have been designed to be reliable, easy-to-install, and easy-to-use. If you encounter any problems while installing or using your scanner, please follow the solutions outlined below. • • • Consult the online manual. Read the troubleshooting section below. Contact UMAX directly. Using Online Manuals All bundled software comes with online help, which essentially is an online manual.
UMAX AstraNET e3420 / AstraNET e3470 Owner’s Guide Accessing the Adobe PhotoDeluxe Online Manual 1. Place the PhotoDeluxe CD in the CD-ROM drive. (If the install screen automatically launches, skip to step 4.) 2. Double-click My Computer. 3. Right-click the CD-ROM drive and select AutoPlay. 4. Click ReadMe & Guide. From here, you can select the manual best suited to your needs. Accessing the Presto! PageManager Online Manual 1. Click Start. 2. Click Programs. 3. Click Presto! PageManager Deluxe. 4.
Solution: Check to ensure the power adapter is plugged in completely. The scanning lamp is failing or has failed and needs to be changed. Please contact your dealer or UMAX Technical Support. Problem: The scanner test failed. Solution: Make sure the interface cable is properly connected to the USB connector port on your computer. Find/ refresh the scanner after reinserting the USB cable. Try the other USB port on the computer.
UMAX AstraNET e3420 / AstraNET e3470 Owner’s Guide Click the My Computer icon using the right mouse button. A popup menu appears. Click on Properties command using the left mouse button. This brings up the Device Manager. The scanner should be listed under the heading of Imaging Device. If it is not present, insert the UMAX VistaScan CD-ROM into the CD-ROM drive and reinstall VistaScan. Unplug the scanner cable from the back of the computer, and then plug it back into the USB port.
Contacting Technical Support UMAX Astra scanners are designed to be reliable, easy-to-install, and easy-to-use. If you encounter any problems while installing your scanner: • Check out the UMAX Web site at www.umax.com/support • E-mail UMAX with your technical support question at: support@umaxcare.com • Call UMAX technical support at the following number: 214-739-1915.Contact your dealer or call the UMAX support line between 9 A.M. – 5 P.M. (CST). Monday - Friday.
UMAX AstraNET e3420 / AstraNET e3470 Owner’s Guide Maintenance With the exception of periodic cleaning, the scanner is virtually maintenance-free. Please read the following section to learn how to properly maintain the scanner. Cleaning Regularly cleaning the object glass will ensure that dirt or smudges will not reduce the quality of your scanned images. Before you clean the glass, make sure the scanner is turned off and the power cord is unplugged.
Appendix A. Technical Specifications The following table defines the technical specifications for the AstraNET e3420 / e3470 scanner. Scanner Specifications Scanner Type Scanning Element Optical Resolution Maximum Resolution Color Density Light Source Optics Interface Operating System Scanning Modes Maximum Document Size Scanner Dimensions 1-pass color flatbed Color CCD 600 dpi x 1200 dpi 9600 dpi x 9600 dpi 42-bit color Cold Cathode Lamp Enclosed Optical System USB v1.
FCC Declaration of Conformity Declares that the products: Product Name: Color Scanner Model No.: AstraNET e3420 / e3470 (or) HBG0 / HBH0 FCC Rules: Tested to comply with FCC Part 15, Class B Operating Environment: For home or office use: FCC Compliance Statement: This device complies with part 15 of the FCC Rules.
Important Safeguards ♦ Read all of the instructions. ♦ Save these instructions for later use. ♦ Follow all warnings and instructions marked on the product. ♦ When replacement parts are required, be sure that service technicians have used replacement parts that conform to at least the same safety standards with regard to fire, electric shock, or other hazards. ♦ Do not use this product near water or in rainy/moist environment. ♦ Do not place the scanner on an uneven surface.
UMAX AstraNET e3420 / AstraNET e3470 Owner’s Guide One Year Limited Warranty UMAX Technologies, Inc. (UMAX) warrants this hardware product against defects in material and workmanship for a period of ONE YEAR from the original date of purchase. Should any defect(s) be discovered, the product may be returned to the manufacturer at owners expense.
Technical Support Your sales receipt is your proof of purchase. This product is intended for use only within the boundaries and territories of the United States of America and Canada. Upon receipt of this UMAX product you are immediately eligible for Technical Support for one year. Our technical support hours are from 9:00 AM to 5:00 PM Central time Monday through Friday, (214) 739-1915. You may also reach UMAX technical support by FAX.
