Instruction manual

Upstream Instruction Manual

minimum power for disinfection specified, at the end of lamp life. Lamps that are

not made by, or that are not approved by UV Pure may not meet those same

high standards. Of course UV Pure performs rigorous testing of its systems and

original equipment components to its own high quality control standards, and

external testing and certification protocols are performed with original equipment

UV Pure lamps. NON-ORIGINAL EQUIPMENT UV LAMPS have not been

approved by certifying bodies, thereby invalidating those tests and certifications.

If you have a question as to whether UV Pure lamps are original equipment,

please call our Toll Free Customer Service line at: 1-888-407-9997.

UV Pure may source and supply equipment that is manufactured and warrantied

by other companies (the Original Equipment Manufacturer) and offered as

options in conjunction with UV Pure’s Products and Parts. For example: heaters

or AC units used in NEMA cabinets, solenoid shut-off valves, filter housings and

inserts, UPS power supplies, and on-line instrumentation or web-enabling

communications equipment. Warranties for those components are solely the

responsibility of the Original Equipment Manufacturer, and NOT UV Pure.

UV Pure uses reasonable efforts to ensure that OEM options are of the highest

quality possible and consistent with UV Pure’s high standards.

UV Pure is not responsible for Parts or Products that are improperly installed,

used and/or not maintained as set out in the Product Manual or as expressly

advised by UV Pure. This Limited Warranty does not cover damage caused by

accidents, acts of God, minor scratches or imperfections and normal wear and

tear. This Limited Warranty is void if the Product is improperly installed, used in

conditions that exceed UV Pure’s specifications as set out in the Manual or

Product Specifications, or if there is water damage due to improper installation or

poorly or improperly tightened plumbing connections. This Limited Warranty is

void if the Product or Parts have been altered or modified in any way by anyone

other than a UV Pure technician or a Certified Service Dealer. Warranty

coverage may be void if the Product is operated in combination with ancillary or

peripheral equipment not approved by UV Pure for use with the Products.

UV Pure’s water purification systems are technically advanced. Certain models

include UV sensors that monitor treatment effectiveness via on-board computers.

Like all computers, they may be sensitive to fluctuations in the power grid, like

surges or brown outs. UV Pure supplies Tranient Voltage Surge Protectors (that

have been certifed to UL1449 standard or equivalent) with its Hallett and

Upstream models in North America to help protect against damage from power

fluctuation. Those models must be plugged into the supplied protectors in North

America, and into equivalent protectors outside North America (not supplied with

systems in those markets). Failure to install voltage protection in Hallett or

Upstream installations will void warranty coverage. UV Pure highly recommends

that all installations of its systems incorporate voltage protection.

This Limited Warranty excludes the cost of labour in removing and/or reinstalling

any defective Product or Part. In the event that a Product is returned to UV Pure

for repair or replacement under the terms of this Limited Warranty, the Product

must be returned in its original shipping container and packaging. UV Pure will

not be liable for damage to the Product during shipping otherwise.