The Ultratec TDD Detector Installation Instructions Ultratec, Inc.
NOTICE All efforts have been made to insure the accuracy of the contents of this manual. However, Ultratec, Inc., can assume no responsibility for any errors in this manual or their consequences. This manual is furnished “as is,” without warranty of any kind, express or implied, respecting its contents, including but not limited to implied warranties of the manual’s quality, performance, merchantability or fitness for any particular purpose. Neither Ultratec, Inc.
The Ultratec TDD Detector Installation Instructions Contents 1 About TTYs and the TDD Detector 1 1 2 2 About TTYs and the Deaf TTY Network The Ultratec TDD Detector announces incoming TTY calls Control from a Touch-Tone® telephone keypad Manual and automatic reset—two ways to install the TDD Detector 3 Install the TDD Detector 3 4 5 Description of manual and automatic reset installations— equipment Manual reset installation instructions Automatic reset installation instructions Off-hook detect insta
1 About TTYs and the TDD Detector About TTYs and the Deaf TTY Network The deaf telecommunications network began in the early 1960's. Surplus Teletype machines became available, and a deaf physicist named Robert Weitbrecht invented a modem that enabled these machines to communicate over the telephone lines. These machines coupled with the Weitbrecht modem became the first Telecommunications Devices for the Deaf (TDDs).
2 Although it is connected to your phone line, the TDD Detector does not affect the normal operation of your telephone equipment. NOTE: If your installation requires a TTY message that differs from the standard message ("911 HERE PLEASE HOLD"), you can order a custom message for your TDD Detector. See page 11. Control from a Touch-Tone telephone keypad Your operators control the TDD Detector by pressing the "RESET" or "SEND" buttons on the front panel.
3 Install the TDD Detector Description of manual and automatic reset installations— equipment The manual reset installation requires no specific adjustments to your telephone equipment. Read the descriptions of the manual and automatic reset installations below, and select the installation that is best for your setting. Then turn to the appropriate page for complete installation instructions. The manual reset installation for the TDD Detector requires no special wiring.
4 Manual reset installation instructions The Ultratec TDD Detector uses two built-in RJ12C telephone modular jacks to connect directly to the telephone and the telephone line. These jacks are located on the back panel of the TDD Detector, and are labeled "LINE" and "TELEPHONE." 1. Install the TDD Detector in a place that is convenient for your operator. You can place the operator's telephone on top of the TDD Detector. The operator should be able to reach the buttons on the front panel easily. 2.
5 4. Connect the AC adapter. Plug the AC adapter wire into the "POWER" jack on the back panel of your TDD Detector. Plug the AC adapter into an electrical outlet. 5. Press the "RESET" button to initialize the TDD Detector. 6. Connect an external speaker (optional). Plug the speaker wire into the RCA phono jack labeled "SPEAKER" on the back panel of your TDD Detector. 7. Go on to page 9 to test your installation.
6 3. Connect the operator's telephone to the TDD Detector. Plug the phone wire from the operator's telephone into the "TELEPHONE" jack on the back panel of the TDD Detector. 4. Connect an unused pair of off-hook switch contacts from the operator's telephone to the 3.5mm "OFF-HOOK" jack on the back panel of your TDD Detector. The switch contacts (N.O. contacts) should be closed when the operator is off-hook (on the line). 5. Connect the AC adapter.
7 Loop-current detect installation To set up your TDD Detector for Automatic Loop Current Detection you must open the case by removing the four screws in the bottom of the case. Move Jumper J3 as follows: From: To: J3 Move the jumper from the bottom two pins to the top two. TDD Detector card showing Jumper J3 location. This enables the circuitry to detect loop current. Whenever the operator goes off-hook, the TDD Detector will detect this loop current and begin looking for a TTY call.
8 the jack labeled "LINE" on the back panel of your TDD Detector. Plug the other end of the phone wire into the telephone line outlet. If you have either a multi-line (KTS) telephone system, or a call-director console… Connect the TIP and RING for the KTS telephone set or the TIP and RING from the call-director console to a telephone wire. The telephone wire must have a modular plug that fits a RJ12C modular jack. Plug the phone wire into the jack labeled "LINE" on the back panel of your TDD Detector. 3.
9 Test your installation and train your operators Test procedures for manual and automatic reset installations 1. Check your phone line. Pick up the receiver of a telephone connected to a line that the TDD Detector is monitoring. Listen to the dial tone on the line. It should sound clear and loud. 2. Press the black "RESET" button on the front panel. 3. Press the red "SEND" button. You will hear a series of beeping sounds on the phone line.
10 5. If you are using an external speaker to broadcast the voice, type the [#][#][2] TEST command, and adjust the "VOLUME" control as the voice message is broadcast. The "VOLUME" control is on the back panel of the TDD Detector. The voice should sound clear, and be loud enough to be heard easily. 6. Arrange for someone to call you with a TTY to test your installation. Tell the person who calls you to type on the TTY keyboard to send TTY signals after you answer.
11 deaf community in your area to speak with your operators can help them to become sensitive to and aware of the special communication problems faced by people who cannot hear. 4. Establish a regular testing procedure for your TDD Detector. You should regularly test three aspects of your system: 1. The TDD Detector itself. Test the TDD Detector circuits regularly by using the Touch-Tone® "TEST" command ([#][#][2]). 2. The other equipment which supports the TDD Detector, such as the phone lines, etc. 3.
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13 TDD Detector options, service, and specifications TDD Detector options available • You can request any or all of the following options for your TDD Detector. • If your TDD Detector needs repair Rack installation. You can order your TDD Detectors for installation in your telephone equipment rack. Order one card in the rack for each line you want to monitor. Custom outgoing TTY message. Ultratec can program your TDD Detector to send a TTY message that you create. • Custom voice message.
14 Ultratec offers 24-hour replacement service for your TDD Detector… • If your TDD Detector needs repair or service, Ultratec can send a replacement or "loaner" unit to you within 24 hours. To send your TDD Detector in for repair or service… • Package it in its original shipping box. • Include a note that describes the problem you are having. The note will help our technicians complete your repair quickly. • Insure your TDD Detector when you ship it.
15 TDD Detector specifications TESTING PROCEDURES: All TDD Detectors go through extensive testing procedures as part of Ultratec's quality control program. These procedures include complete computerized testing of the board set, and a 24hour hot/cold cycling of the unit while operating. These tests, along with Ultratec's standard quality assurance procedures (see the Quality Assurance Manual), help to ensure that the TDD Detector will meet the performance criteria required of this kind of device.
16 Specifications for switches, indicator lights, and connectors FRONT PANEL: TTY SIGNAL Off when monitoring the phone line. On when TTY characters are detected. Blinking after voice and TTY messages have been sent. RESET Sets TDD Detector to resume monitoring the phone line. SEND For "silent" TTY calls, sends TTY (Baudot code) message over the phone line. POWER On when the TDD Detector has power. Off when there is no power. BACK PANEL: TELEPHONE RJ12C jack connection for operator's telephone.
Appendix A TDD Detector Rack Installation Equipment Needed: Screwdriver Two 50-pin, male, micro-ribbon connectors Procedure: 1. Install the Ultratec TDD Detector Rack Enclosure in the Telephone Communications Rack where desired. Position the 12VDC 10 Amp power supply in the rack or close enough to it so that the 9-ft. power cable can reach the TDD Detector Rack enclosure. Do not connect the power cable to the TDD Detector rack or plug the power supply into the 115-VAC power outlet. 2.
7. Press the Send (Red) Button and the Send LED will turn on. You have now tested the rack for correct wiring of the power supply and Auto/Manual mode selection. 8. Disconnect the power supply from the 115VAC source. 9. Connect the telephone lines to the 2 Micro-ribbon Male connectors as indicated in the schematic diagram at the back of this manual which shows the connectors on the back of the TDD Detector Rack Enclosure. Manual Connection - Connect only Tip# and Ring#.
TDD Detector Installation Test 1. Place the operator's headset or telephone in an Off-Hook condition and listen for dial tone. There should be no difference between the sound before and after the TDD Detector connection. 2. Using the Operators Touch Tone keypad press the sequence "[#][#][2]". This will initialize the test sequence for the TDD Detector Card.
FCC Information Your TDD Detector generates radio frequency energy, and may cause radio or television interference. Use your TDD Detector in strict adherence with these instructions. If radio frequency interference occurs, try to correct it: Your TDD Detector complies with Part 68 of the Federal Communications Commission (FCC) Rules. Use a Telephone Company registered jack to connect your to the nationwide telephone network.
