User guide

and Dual Sensory Impaired persons, in the most cost effective way. See F.S. §
427.702.
8. TASA required the Commission to designate a non-profit
corporation to administer the telecommunications relay service system and
distribute specialized telecommunications devices, such as TDDs, volume control
handsets, and ring signaling devices.
See F.S. § 427.704(1). In response to this
mandate, the Commission directed LECs to form a non-profit corporation to fulfill
the TASA requirements.
9.
The non-profit corporation formed by the LECs is known as Florida
Telecommunications Relay, Inc. (“FTRI”).
10. The costs incurred by FTRl of providing telecommunications relay
services and distributing specialized telecommunications devices is spread
equitably among and collected from customers of all local exchange
telecommunications companies in the State of Florida.
See F.S. § 427.702(3)(i).
11. FTRl’s equipment distribution program and the Florida Relay are
funded by a monthly surcharge billed to
all telephone customers in Florida. See
F.S. 5 427.704(4)(a)(I). Through this program, FTRl loans specialized telephone
equipment and ring signaling devices to all qualified permanent residents of
Florida for as long as they need it, at no charge. See documents obtained from
FTRl’s website at www.flri.orq attached hereto as Exhibit “A.”
12.
FTRl provides, infer alia, at no charge, a Volume Control Phone for
the Hearing Impaired; a Volume Control Phone for the Speech Impaired;
a Text
Telephone, also known as a Telecommunications Device for the Deaf; an
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