Specifications

Repair
If your EZcom Pro is not working properly, we can help you solve
the problem over the telephone. Call the Ultratec Customer Service
Department at [phone] (V/TTY).
Sending the EZcom Pro for repair
If you need to send the EZcom Pro to our repair center, do the
following:
1. Pack it in the original shipping carton or a similar sturdy box.
2. Include a note that describes the problem you are having. The
note will help the technicians find the problem. Include a
daytime telephone number where you can be reached.
3. Insure the EZcom Pro for shipment. Ultratec or an authorized
Ultratec Repair Center is not responsible for damage during
shipping to our service center.
4. Send the EZcom Pro to the following address:
Ultratec National Service Center
5901 Research Park Blvd.
Madison, WI 53719
[phone] (Voice/TTY)
[phone] (Fax)
[e-mail]
54 • TROUBLESHOOTING