Setup guide

18 SETTING UP Customer Service: 888-269-7477
The FCC wants to verify that anyone who uses the free Captioning Service
really has hearing loss. It is the FCC’s way of protecting the service from
misuse by people who do not need captions.
9. If you agree with the statement, touch
Yes
(Yes). If you disagree,
touch
No
(No).
The screen checks to make sure that you understand that an operator
(captioning assistant) is captioning what your callers say. The phone does
not convert the caller’s words into captions on its own. The FCC wants to
make sure you are aware there is a live captioning assistant involved.
10. If you agree with the statement, touch
Yes
(Yes).
Registration Terms and Conditions
Do you certify that you have hearing loss that
requires the use of captions in order to communicate
over the phone in a manner that is functionally
equivalent to communication by conventional
telephone users?
Yes No
Registration Terms and Conditions
Do you understand that the captioning service
is provided by a live captioning assistant?
Yes No