Warranty Guide

WARRANTY
VINYL, CARPET, WOOD, CERAMIC
Ultraply XL® Underlayment Lifetime Warranty
Ultraply XL® Underlayment Plywood will hold floor covering firmly when the floor covering is installed
in accordance with the floor covering and adhesive manufacturer’s instructions.
Ultraply XL® underlayment plywood in all applications when handled and used as floor underlayment in
accordance with these installation instructions is guaranteed for Life:
-Not to DELAMINATE
-Not to have core voids or core laps that render this plywood un-useable as underlayment
-Not to be the sole cause of the floor covering “yellowing”
-Not to transfer wood colors to the floor covering
Under this warranty and any and all implied warranties is expressly limited to, at the company’s option:
(A) Supplying replacement panels, or
(B) Refunding the full purchase price of the panels, or
(C) Repairing underlayment, adhesive and floor covering affected without charge, or
(D) Refunding the full cost (including installation cost) of the underlayment, adhesive and floor
covering affected.
In the event of yellowing an independent lab will be employed to determine the cause of the yellowing, the “at fault” material supplier
will be liable for all costs incurred due to the problem. In no event shall the company’s liability for any claim exceed the wholesale
cost (including installation cost) of the underlayment, adhesives, and floor covering affected.
This warranty does not cover damage due to improper installation of floor covering material. In addition;
ruptures to the floor surface, standing water, fire, floods, natural disasters, or fault in the plumbing that affects
the performance of the floor system are not covered. This warranty is non-transferable and covers only original
use in residential applications. Warranty does not cover against tile pop. Liability shall expressly exclude any
other liability to the purchaser or any other person for direct, indirect, or consequential damages.
You must notify Moreland Co., USA within 30 days after discovery of product found to be defective under this
warranty. An authorized Moreland Co. representative must be given the opportunity for 30 days after such
notice to inspect floor prior to any alterations, change, or repair. In any case where Moreland Co. is not notified
before any alteration, change, or repair is made to the floor, Moreland Co. is released from any liability on the
claim. All claims must be submitted in writing within 30 days after discovery to:
Moreland Company USA
1617 S. Tuttle Ave Flr 3
Sarasota, FL 34239
Notes & Acceptions:
The Moreland Company USA has the highest quality of standards in the market. Environment and temperature
should be noted to ensure acclimation. The finished floor covering should be installed immediately after
completed Ultraply XL® Premium Underlayment installation to prevent job sight influenced damage. Moreland
Company USA is not responsible for faulty installation. No defective or damaged material is to be installed, and
final inspection of each panel is the responsibility of the installer.

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