Product Manual

Page 10 of 14
Maintenance
⚠WARNING
For proper performance, the following should be performed every 10,000 miles or 6 months,
whichever comes first:
 Inspect for proper operation.
 Inspect, in particular, the coupling area. Replace when the wear exceeds 1/8” (.125”) from the
original surface profile.
 Inspect for worn, damaged, and missing parts. Replace as required.
 Check the torque specification of the ball after the first 200 miles of towing and every 400 miles
after that.
Maintain the coupler by adopting a program of conscientious repair and maintenance in accordance
with the following recommended procedures. It is recommended that the general condition of any tool
be examined before it is used. Keep your tool in good repair. Keep handles dry, clean, and free from
oil and grease. The following chart is based on a normal operation schedule.
Maintenance Interval
Maintenance Point
After the first 200 miles of towing.
Check torque specification of the hitch ball and re-torque if
necessary.
After every 400 miles of towing.
Check the torque specification of the hitch ball and re-torque if
necessary.
The following should be performed every
10,000 miles or 6 months.
 Inspect for proper operation.
 Inspect, in particular, the coupling area. Replace when the wear
exceeds 1/8" (.125") from the original surface profile.
 Inspect for worn, damaged, and missing parts. Replace as
required.
 Always use the safety clip.
Troubleshooting
Use the table below to troubleshoot problems before contacting service personnel or your local
dealer. If the problem continues after troubleshooting, call your local dealer for assistance.
Failure
Possible Cause
Corrective Action
Coupler will not fit
over the hitch ball.
Debris is packed in the coupler
Remove all debris from the coupler.
The Primary Lock is not in the correct
position.
Before connecting, make sure the primary
lock does not show green; green means it’s
locked.
Coupler will not
release from the
hitch ball.
The secondary lock is in the locked position
Flip up the Secondary Lock and jack up the
trailer