User`s guide

WARRANTY AND REPAIR INFORMATION

Manual Description

This manual is designed to provide all operational and program information required to operate and

maintain the PHD ULTRA

™

series pumps. The functions and features are described in the Technical

Specifications section.

Warranty

Harvard Apparatus warranties this instrument for a period of two years from date of purchase. At its option,

Harvard Apparatus will repair or replace the unit if it is found to be defective as to workmanship or

materials. This warranty does not extend to damage resulting from misuse, neglect or abuse, normal wear

and tear, or accident. This warranty extends only to the original consumer purchaser.

IN NO EVENT SHALL HARVARD APPARATUS BE LIABLE FOR INCIDENTAL OR

CONSEQUENTIAL DAMAGES. Some states do not allow the exclusion or limitation of incidental or

consequential damages so the above limitation or exclusion may not apply to you. THERE ARE NO

IMPLIED WARRANTIES OF MERCHANTABILITY, OR FITNESS FOR A PARTICULAR USE, OR

OF ANY OTHER NATURE. Some states do not allow this limitation on an implied warranty, so the above

limitation may not apply to you.

If a defect arises within the two–year warranty period, promptly contact Harvard Apparatus, 84 October

Hill Road, Holliston, Massachusetts 01746 using our toll free number 1–800–272–2775, or outside the U.S.

call 508-893-8999. Email Address is bioscience@harvardapparatus.com. Goods will not be accepted for

return unless an RMA (returned materials authorization) number has been issued by our customer service

department. The customer is responsible for shipping charges for non-warranty repairs. Please allow a

reasonable period of time for completion of repairs or replacement. If the unit is replaced, the

replacement unit is covered only for the remainder of the original warranty period dating from the

purchase of the original device.

This warranty gives you specific rights, and you may also have other rights which vary from state to state.

Repair Facilities and Parts

Harvard Apparatus stocks replacement and repair parts. When ordering, please describe parts as completely

as possible, preferably using a part number obtained from our Customer Service department. If practical,

enclose a sample part or sketch. We offer a complete reconditioning service.

Serial Numbers

All inquiries concerning our product should refer to the serial number of the unit, located on the rear panel.

Calibrations

All electrical apparatus are calibrated at rated voltage and frequency. While the flow and volume will stay

calibrated, the peak pressure may vary. Harvard Apparatus recommends an annual calibration of the pump.

CAUTION: For research use only. Not for clinical use on patients.

CAUTION: REFER TO SAFETY INFORMATION AND SETTING UP THE

HD ULTRA BEFORE PLUGGING IN PHD ULTRA

™

UMP.

Harvard Apparatus PHD ULTRA

™

Syringe Pump Series User's Manual

Publication 5419-002-Rev-A

eneral Information