User guide

Chapter 3-Basic Operation
3-54
This feature is enabled or disabled by value of the
IVR_ROLL_CALL_USE_TONES_INSTEAD_OF_VOICE System Flag in
system.cfg:
• When set to NO (default), voice messages are played.
• When set to YES, the uploaded tones replace the voice messages.
For more information see the RMX 1500/2000/4000 Administrator’s Guide,
"Modifying System Flags” on page 19-6 and "Defining a New Conference IVR
Service” on page 15-9.
Audio Only Message
H.323 and SIP video participants that are connected as Secondary (Audio
Only) because of lack of video resources receive an audio message: “All
video resources are currently in use. Connecting using audio only” indicating
why their video has not connected. For more information see the
RMX 1500/2000/4000 Administrator’s Guide.
Secured Conference Monitoring
When Secured Conference Mode is enabled on the RMX, it locks the
conference and prevents participants and RMX Users from joining the
conference. A Secured conference cannot be monitored or controlled in
any way. While a conference is in the Secure Mode, the RMX User with
Administrator authorization cannot view the participants list or any other
conference properties, but can manually terminate it.
The conference chairperson can enable or disable the Secure mode from
the DTMF input device (touch-tone telephone or the endpoint’s remote
control), using the appropriate DTMF code (the default code is *71).
During the secure conference, the chairperson and participants can
perform various operations, such as muting, via their DTMF input device
using the appropriate DTMF codes. However, because Secure conferences
cannot be monitored, these operations or status changes are not displayed
in the Conferences or Participants panes.
A special icon
is used to indicate that the conference is in Secure mode.
Monitoring Ongoing Gateway Sessions
Ongoing Gateway Sessions that are created when calling the Gateway
Profile, are listed in the ongoing Conferences list pane and are monitored
in the same way as the conferences.
For more details, see the RMX 1500/2000/4000 Administrator’s Guide,
"Conference Level Monitoring” on page 11-3.