Prima 3 Prima 3 driver manual cover 07:Layout 1 3/12/07 11:30 Page 1 Reverse transfer ID card printer User Manual PROFESSIONAL SERIES Secure ID card printers
Declaration of Conformity Model Number: X IDie Printeryyyyy(y=A-Z,0-9 or blank) Product name: Card Printer We herewith declare that the above mentioned product complies with the following council directives and harmonized standards. Council Directives: 1999/5/EC relating to radio equipment and telecommunications terminal equipment. 89/336/EEC relating to electromagnetic compatibility. 2006/95/EC relating to electrical equipment designed for use within certain voltage limits.
Information for USA NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.
Contents Notes for safe operation ................................ 5 Before use ..................................................... 7 Product features .................................................... 7 Checking accessories ............................................ 7 Handling of transfer film, ink ribbons and cards .... 7 Handling ............................................................. 7 Storage ..............................................................
Notes for safe operation (to the next page) Before you use Read these notes on safety thoroughly before operating your printer in order to use the unit properly. Once you start using the unit, this manual should be put aside the unit, or at a convenient place where you can look up the manual any time as you need. WARNING CAUTION If you ignore the warning with this mark, and handle the unit in a wrong way, death or serious injuries may occur.
Notes for safe operation (continued) Ground the machine with the attached electric cord when connecting it to the utility outlet. • Using a cord other than the one supplied for grounding may cause an electric shock when the machine fails. Do not put your head or yourself into the packaging bag. • Do not play with the packaging bag. You may suffocate yourself. • Give close attention to small children who may want to play with the packaging bag. Do not use the machine while it has a fault.
Before use (to the next page) Product features • This card printer allows printing of high-quality, full color images equivalent to photographic quality onto standard size (ISO 7810 compliance) plastic cards using sublimation type transfer printing. • Use of sublimation type retransfer printing enables printing of cards other than those made of PVC and non-contact IC cards, etc. with uneven surfaces that were previously difficult to print directly. Some card materials may not be suitable for printing.
Before use (continued) Storing and handling cards after printing Avoid storing the cards in locations exposed to direct sunlight or with high temperature and high humidity. Furthermore, avoid contact with the following chemicals and stationery, as they can cause discoloration or fading of the cards: • Organic solvents such as alcohol, film cleaner, diazo copies, etc. • Soft vinyl chlorides, document cases, pass holders, erasers, etc. • Hair-dressing products and cosmetics, etc.
Installation The performance of the card printer is strongly influenced by the installation location.Be careful of the following items as for installation location. • Install in the locations is not so much as to cause print defect due to dust adherence. Dusty environment increases print defect. It is recommended that the card printer is used in the locations with the cleanness Class 8 or better of ISO14661-1. But at least avoid the following locations.
Names of parts Front When the printer door is open Slide knob Control panel Printer door Card tray Power switch Retransfer film cassette (Accessory) Rear External connection terminals Power input jack External connection terminals E LAN cable connection terminals USB cable connection terminals 10 Ink ribbon cassette (Accessory)
Set-up (to the next page) Connecting the IC unit (sold separately) Medium-type and compact size IC units are sold separately, as are specialized optional devices for the printer. Consult your dealer for more details. Connecting the Laminator The laminator is sold separately, as a specialized optional device for the printer. Consult your dealer for more details.
Set-up (continued) Connecting the power cord CAUTION Be careful not to pinch your finger when installing. 1. 2. install the laminator Laminator(ILU) • For AC 120V type (North America) • For AC220-240V type (Europe) * The detached power cords vary according to model and country of purchase. Memo If the mounting is uneven, the card would not be transported smoothly. be sure to fit the units right in. Always install the unit at a horizontal and hard surface location 3. Check the plug. 2.
(to the next page) Installing the card stacker Hang the stacker claw on the stacker receptacle. Discharging the card When correctly printed, the cards are discharged from the left side. If a card jam or a write error on magnetic stripes occurs on the way, results differ depending on the areas. Portion A: If a card jam , a write error on magnetic stripes or an IC unit encode error occurs on the way, press the RESET button, then the ENTER button.
Set-up (continued) Setting the ink ribbon 3. Remove the head pad. CAUTION Do not touch the surface of the ink ribbon with your hands. 1. Activate the slide knob and open the printer door. When the slide knob is moved, the printer door opens downwards. Hold the door with your hand and open it slowly. < o F E V y> nl O O M rt E ... R .... ... spo n ... .... Tra ... r < d pa e th e y> nl ov O rt em po R .... ns ... .... Tra ...
(to the next page) 5. 7. Wind the ribbon, taking up the slack. Turn the knob in the arrow direction to wind a small portion of the ink ribbon. If the ink ribbon does not wind up, go back to step 3, and insert the ink ribbon firmly into the bobbin holders. If you want to mount the retransfer film, keep the door open and go to the next page.
Set-up (continued) Setting the retransfer film 3. CAUTION Do not touch the retransfer film surface with your hands. 1. Activate the slide knob and open the printer door. When the slide knob is moved, the door opens downwards. Hold the door with your hand and open it slowly. Insert the retransfer film into the cassette. Stretch the retransfer film along three shafts with the retransfer face of the film facing outside and insert the bobbins into the bobbin holders firmly.
(to the next page) 4. Wind the retransfer film to take up the slack. Turn the knob in the arrow direction to wind a small portion of the retransfer film. If the film does not wind up, go back to step 3, and insert the bobbins firmly into the bobbin holders. 6. Setting the number of frames to be used. The number of frames of the retransfer film being used is set. For details, refer to the “Media Type” setting on page 33. This work must be done when the used film (number of frames) is changed.
Set-up (continued) Caution when loading the retransfer film cassette and/or the ink ribbon cassette The following caution shall be kept when the retransfer film cassette and/or the ink ribbon cassette is removed because of card jam or other trouble. Please pay enough attention so that the retransfer film and/or ink ribbon is maintained at the right position. Particularly, the ink ribbon is extremely thin, therefore it apt to slip down when the cassette is removed as shown in the illustration.
(to the next page) 2. Pull the card bracket back. The card bracket locks when it reaches the hole. 4. Close the card tray. Push the card tray back into the printer until it no longer moves. 3. Insert the cards and move the bracket back into position. Limit the number of cards as the card bracket moves back slightly from the lock position. CAUTION Setting the cards improperly can cause feed jams. Check that the cards are neatly arranged.
Set-up (continued) When using magnetic cards When using cards with magnetic strips, set the cards in the following manner. For JIS II cards: Loading cards Load cards when the printer’s LCD panel shows the message “Ready” or “No Card”, and not when printer operations have stopped due to an error. Cards can also be loaded when the power supply is not switched on. If there is a drop in the volume of remaining cards (under about 25 cards with a thickness of 0.
(to the next page) Connecting with a host computer CAUTION Do not switch off the power of the host computer during printing. Do not use the sleep or the stand-by function on the host computer. If the power of the host computer is switched off during printing, or if the sleep or the stand-by function of the host computer is activated, the printer may stop with cards printed halfway remain in the printer. When this occurs, initialize the printer as “Stopping when printing”of page 48 on this manual.
Set-up (continued) Connecting Multiple Printers When connecting a host computer to multiple printers, set different Unit Numbers from 1 to 7 for each printer. Refer to see the page 36 of the instruction manual. To connect multiple printers to a network, you must configure the IP addresses for a every printer, For details, see page 37 of this documentation.
Before use (to the next page) Names of parts on the operation panel Operation display LED LCD panel READY LED (green) ON : unit ready, printer in operation Flashing : receiving image data OFF : unit stopped due to error, or unit being set, initialized or preheated. READY RESET MENU EXIT ENTER ERROR Buzzer Operation display LED Control buttons Setting buttons RESET MENU ENTER Initializes the printer by the software when an error occurs or an error is cancelled.
Before use (continued) Operation display LED contents and the LCD panel Printer status READY ERROR LCD panel Mechanism set period Initializing.. Preheat period Preheating.. Ready period Ready Printer operation period When an error occurs *Depends on the error content Depends on the user mode content Error occur or User mode Preheating.. xxxxx USB Ready xxxxx Displayed during preheating * Displays Total/Head/Free or Roller(Display is Roll.), according to the counter select setting.
Operation (to the next page) Turning on the power 1. 2. Before turning on the power, check the following: Make sure that the printer door is completely closed. Make sure that the card tray is completely closed. Make sure that the host computer is correctly connected. Make sure that any peripheral equipment is correctly connected. Make sure that the power supply outlet is correctly connected. (Power on the laminator first, if connected.) Only switch the unit on after checking the above points.
Operation (continued) CAUTION When the printer was occurred an error during printing operation caused by abovementioned operation or others, the retransfer film was rewinded about 3 panels. If the printer is turned off and on the power or is initialized, the printer occur the printing an error which is “INK RUNOUT” or print results problem because of the printer try to print the used retransfer film. Wind up the retransfer film about 3 panels by unused panel. See p.
(to the next page) User modes CAUTION When you change settings for the underlined submenu on the next page, (Setting the retransfer film, Setting the retransfer roller temperature and Bend remedy roller temperature setting),the message “Please Reset” will appear on the LCD panel. Then initialize the printer by pressing The settings for printing media, card, etc. can be made in the User mode.
Operation (continued) User mode settings Main menu Submenu Factory setting 4 counter type settings: [Total, Head, Free, Rollers] Total >>Counter >Display> To t a l Display mode See p. 30 >>Contrast 0(Standard) OK? >Cleaning> YMCK:0 0(Standard) >>Black Mode Standard See p.32 >>UV MAC Adr Pos Upper Right 0(Standard) > > M e d i a Ty p e >Retransfer> Std(1000/roll):0 Retransfer mode > > Te m p . L e v e l 0(Standard) See p.
(to the next page) No.1 Unit No: Unit No. setting: 7 options [No.1 to No.7] press the ENTER button. >>Printer Name >Network> PRINTER01 Network mode The current IP address is displayed Factory setting Submenu Main menu >Unit No. No.1 See p. 36 Printer name entry, Please select the PRINTER 01-09 and another name is enter from the host computer (within 10 letters or numbers) Select Interface [USB, LAN ] >>Host Interface LAN LAN >>DHCP PRINTER01 Availability of DHCP. [On, Off ] On On See p.
Operation (continued) Display mode settings CAUTION The unit has the following three settings for the display mode. Allows selection of which counter value is displayed when the power is turned on. EXIT >Display> • The beep sounds when pressing the Enter button to save the settings in the user setting mode. • The beep will not sound if the buzzer mode setting (see p.34) is set to off. Exit user mode.
(to the next page) Clearing the free counter Cleaning mode Reset the free counter. The [Total] counter and [Head] counter cannot be reset. The printer is provided with an operation mode for cleaning the card feed roller and the magnetic head to keep the printer in the best condition. See p.42,43 and p.44 for executing the cleaning mode. EXIT >Counter Reset OK? Exit user mode. >Cleaning> ENTER Press to reset. (The electronic beep sounds .
Operation (continued) Ink mode setting Change settings according to the ink ribbon used. EXIT >Ink> Exit User Mode ENTER > > I n k Ty p e YMCK:0 Display the ink ribbon type.(YMCK:0, YMCKK:4 YMCK+UV:5) Display only because of automatic setting by RF-ID(Setting is not possible) • It displays the type of ink ribbon that is used in the printer. EXIT CAUTION • Concerning printer control spec. be sure to print by K(Black(B)) when printing with 5-color ink.(e.g.
(to the next page) Retransfer mode setting Change settings according to the retransfer film and card used. EXIT >Retransfer> Exit user mode. ENTER Set retransfer film Set film type Two types of frame settings (1000 or 750 frames per film) • Set to adjust the retransfer film specification. > > M e d i a Ty p e Std(1000/roll):0 EXIT MENU Press to select the setting and press ENTER to save. (The electronic beep sounds .The beep will not sound if the buzzer mode setting is set to off.
Operation (continued) Buzzer mode setting The buzzer indicating errors can be turned on or off. EXIT >Buzzer On Exit user mode Set the buzzer: there are two settings Power saving mode settings The printer enters into the power save mode after a specified period of time if none of operation buttons are touched in the Ready state. The heat roller for retransfer, bend remedial roller, and back-light of the LCD panel are turned off in the power save mode.
(to the next page) Setting the bend remedy mode Single-sided printing may cause a bend depending on the cards. Adjust the setting to get rid of the bend. >Bend Remedy> EXIT Exit user mode CAUTION When printing on both sides is done with “Remedy roller temperature setting” set to a high temperature, the cards may show a large deformation. Please set this item to OFF for printing on both sides.
Operation (continued) Card Thickness setting mode The printer is designed to load only the 0.76mm or 0.25mm thick cards. So set card thickness depending on the card used. When using IC cards, specify the contact position to stop the cards. Exit user mode Exit user mode Stanard None Set IC contact position: 3 settings Set the card thickness: 2 settings [Standard and Thin] ENTER to select the setting and press to save. Press EXIT >IC Contact Pos.
(to the next page) NETWORK setting CAUTION • Determine the “Network Setting” items according to the instruction of the network administrator for the location where the printer unit is installed. • Other network devices may be affected if the “Network Setting” is incorrect. EXIT >Network> Exit user mode MENU ENTER Printer name setting on the network •Name that can be set from the printer are PRINTER01-10. Please set other name from the host computer.
Operation (continued) EXIT >Network> Input method Address Setting mode Exit user mode To enter IP Address, Subnet Mask and Default Gateway using Network Setting from the printer, press Enter key at each setting screen to go into the Address Setting mode. Use the following procedures to set the address. From previous page MENU >>IP Address OK? Default Gateway Setting >>Gateway 1 9 2 . 1 6 8 . 0 0 0 . 0 0 1 ENTER MENU EXIT Press the ENTER key to enter Address Setting mode.
Set position of MAC address print In the case of UV print, MAC address must be printed at the edge of a card at the same time. Position of MAC address is selectable between Right Upper Edge or Left Bottom Edge via Command or opration panel. Please refer to following picture 1 about print position. Following mentioned coordinates are based on “Starting point of Print Area” and indicated in pixels. Low temperature stand-by mode setting Please set ON normally in this mode.
Care and cleaning Always make sure that the printer is turned off before cleaning. (However, cleaning of the card feed rollers and magnetic head should be carried out with the power turned on.) To achieve the best performance from the printer, always check each part before use for dust and dirt and clean if necessary. The following explains the main rollers that require cleaning. For details about other rollers, see p.45 (Internal roller layout).
(to the next page) Cleaning the thermal head Cleaning the fan filter When the thermal head gets dirty, defects such as unwanted lines appearing on the printed card may occur. It is recommended to clean the thermal head after printing about 10,000 frames. The thermal head is a consumable component, that is, it has a limited service life. When the fan filter gets dirty, partial omissions may occur on the printed cards, or the printing result looks dirty.
Care and Cleaning (continued) 4. Remove dirt on the fan filter using a vacuum cleaner or other cleaning equipment. Hold the sponge with your hand so that it is not sucked into the cleaner. Cleaning the card feed rollers and heat rollers Dirty rollers are the major cause of jamming of the cards. It is recommended to clean the rollers once after printing about 1,000 cards.
(to the next page) 5. Cleaning the magnetic head Set a cleaning card. Peel off the protective paper of the cleaning card and insert it into the NG card discharge slot. The card will be drawn into the unit by the rollers and cleaning will then be carried out from card discharge slot on the left side of the printer. Insert the card with its adhesive face upside down to repeat the cleaning procedure once more. Cleaning card (accessory) The cleaning card can be inserted only from the right side.
Care and Cleaning (continued) Cleaning of the bobbin holders 5. Set the card on the card tray. Place the card in right direction. See p.20. Dirt on the bobbin holders may appear on the card or the film, cause defects on the card. Clean the bobbins when replacing ink ribbon or retransfer film. 6. Press the ENTER button, select “MG Head” with the ↑ or ↓ button, and press the ENTER button. 1. >>MG Head OK? ENTER 2. Remove the cassettes of ink ribbon and retransfer film. See p.
Troubleshooting (to the next page) Layout of rollers inside the printer Below is a diagram of the layout of rollers inside the printer. Refer to this diagram in the event of card jams and when cleaning the rollers. Retransfer film cassette Ink ribbon cassette Thermal head Magnetic head Card turnover table Card feed rollers Card jams (see p.50) J a m ( Tu r n O v e r ) Cleaning unit Card jams (see p. 50) J a m ( Tr a n s f e r ) Card feed rollers Card jams (see p.
Troubleshooting (continued) The meaning of “reset → enter buttons” in the list is, after pressing the Reset button, press the Enter button to initialize the unit. Error code listing Error code Description of error The power must be turned off so that the unit can be initialized. Turn off the power and then on again. The cleaning mode can not be set because there is a retransfer film in the unit. Remove the retransfer film cassette, then press the “reset → enter buttons” and set the cleaning mode again.
(to the next page) Should your printer require servicing, turn it off and unplug it and make inquiries at the outlet where it was purchased. Error code Hardware Description of error Hardware error Turn off the power and then on again. Call for service if the problem persists. Retransfer roller overheating Turn off the power and then on again. Call for service if the problem persists. Retransfer roller malfunction Turn off the power and then on again. Call for service if the problem persists.
Troubleshooting (continued) Stopping when printing About printing errors The printer may stop with no error messages If some failure with the connection to the host computer occur or the not proper ink ribbon is set. In this case, open and close the printer door at once, and then press “reset” and press “enter” to initialize the printer. If blurring or color shifts occur in your print results, clean all rollers starting with the cleaning rollers.
(to the next page) Removing card jams To determine the part of the machine affected by a card jam refer to the error code on the operation panel LCD panel on the printer and the relevant page in this manual. When removing a jammed card, make sure that the printer is turned off before carrying out the following procedure. If you cannot hold the jammed card: Pull out a small portion of the cleaning unit. Hopper jam 1. Pull out the card tray.
Troubleshooting (continued) Turnover section [Jam (turnover)] 1. Open the printer door and remove the ink ribbon cassette. Retransfer section [Jam (transfer)] 1. Open the printer door and remove the retransfer film cassette. See p.16 in this manual. See p.14 in this manual. 2. 2. Remove any jammed cards. • If you can pull out the jammed cards, take them out. A jog lever are supplied as standard. The jog lever are attached to the center of the card tray .
Specifications Main specifications Recording method Feed format Recording density Expression gradation : : : : Sublimation type retransfer Automatic feed 300 dpi 256 for Y, M, C and 2 for Bk Interface : USB2.
Specifications (continued) External appearance and dimensions 34.3 38.1 34.7 Front view Side view unit/cm In case of disposal In case of disposal this unit, take care for compliance with the local law and regulations in your country.
Prima 3 driver manual cover 07:Layout 1 Ultra Electronics Card Systems Hampshire Road, Weymouth, Dorset DT4 9XD, United Kingdom Tel: +44 (0) 1305 784 738 Fax: +44 (0) 1305 777 904 email: UKsales@ultramagicard.com 17/12/07 10:56 Page 2 Ultra Electronics Card Systems North American Sales & Support Center 6711 - 176th Avenue NE Redmond WA 98052 Toll Free: 877 236 0933 Tel: (425) 556 9708 Fax: (425) 556 3962 email: USsales@ultramagicard.
