Instruction manual
12
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Problem Possible Causes Soluon
Infrared burner (if equipped)
ashes back (during operaon
the burner abruptly makes a
loud “whoosh” sound, followed
by a connuous blow-torch type
sound and grows dim.)
Ceramic les overloaded with
grease drippings and build-up.
Ports are clogged.
Burner overheated due to
inadequate venlaon (too much
grill surface covered by griddle
or pan.)
Cracked ceramic le.
Leaking gasket surrounding the
ceramic le, or a weld failure in
the burner housing.
Turn burner o and allow to cool for at least two minutes.
Relight burner and burn on high for at least ve minutes or
unl the ceramic les are evenly glowing red.
Ensure that no more than 75% of the grill surface is covered by
objects or accessories. Turn burner o and allow to cool for at
least two minutes, then relight.
Allow burner to cool and inspect very closely for cracks. If any
cracks are found, contact your authorized Ultra Chef dealer to
order a replacement burner assembly.
Contact your authorized Ultra Chef dealer for instrucons on
ordering a replacement burner assembly.
Pilot will not light.
(if equipped)
Lack of gas.
Obstrucon in pilot orice.
Electrode wire loose or o.
Dirty pilot electrode.
Pilot is actually lit.
Aer turning pilot knob to high, wait approximately 20-30
seconds for air to purge the gas supply line while pressing
igniter. Fill propane cylinder. During inial set-up or aer tank
has been relled, it is best to light one of the tube burners
before lighng the pilot burner. This enables the gas to reach
the valves on the manifold more quickly.
Clean pilot orice.
Replace lead wire.
Clean pilot electrode.
The pilot ame, especially on natural gas units is very dicult
to see. Place your hand 1 in. (2.5 cm) above grill surface over
the pilot burner to feel for heat.