Use and Care Manual
We warrants this product to be free from defects in workmanship and materials, under normal residential use and conditions, for a
period of 90 days for the original invoice date. Shipping and handling fees are to be paid for by the customer. We agrees, at its
option during the warranty period, to repair and defect in material or workmanship or to furnish a repaired or refurbished product
of equal value in exchange without charge (except for a fee for shipping, handling, packing, return postage, and insurance which will
be incurred by the customer). Such repair or replacement is subject to verification of the defect or malfunction and proof of
purchase as confirmed by showing the model number on original dated sales receipt. T
This warranty does not include:
1,This warranty does not cover defects or damage due to improper installation, alteration, accident or any other event beyond the
control of the manufacturer. Defects or damage resulting from misuse, abuse or negligence will void this warranty. This warranty
does not cover scratching or damage that may result from normal usage.
2,This warranty is nontransferable and is expressly limited to the repair or replacement of the defec- tive product. During the
warranty period,
we
shall repair or replace defective
parts at no cost to the
purchaser. Shipping charges and insurance are not
covered and are the respon- sibility of the pur chaser. Labor charges and related expenses for removal, installation or replacement
of the product
or
components are not covered under this warranty.
3.Damages incurred during assembly or maintenance.
CLAIM PROCEDURES:
1.Claims for defective merchandise must be made within ONE year from invoice date. Claims for missing parts must be made within
60 calendar days after the merchandise isreceived.
2.Any claim for defective merchandise returns must be packed in original packaging.
3.We reserve the right to specify that items be returned to the original warehouse for inspection or be inspected by our
representative in the field.
4.Pictures are required to claim defective merchandise, along with a copy of the original invoice.
5.If the claim is justified, the item(s) or part(s) will be repaired or replaced or a credit will be issued. It is our policy to replace parts
whenever possible.
In the US:
contact email : piers@titaniumindustrialinc.com (For any product question: 48 hours reply limited)
WARRANTY INFORMATION