Frequently Asked Questions

Frequently asked questions and answers
Q1: Is this USB 2.0 Ethernet adapter with hub compatible with Nintendo Switch?
A1: Yes, it is compatible with Nintendo Switch.
Q2: Is this USB 2.0 Ethernet adapter with hub compatible with Surface RT and Surface 2?
A2: No, it is not compatible with the ARM-based Windows, including Surface RT and Surface 2.
Q3: Is this Ethernet Adapter plug and play?
A3: It is plug and play for Mac OS/Win 8/Win 10, while the driver is needed for Win7/XP/Vista/Linux.
Q4: How to install the driver?
A4: First download the driver file, unzip it and choose the correct driver according to the operating
system of your computer; secondly, follow the on-screen instructions to finish the driver installation;
thirdly, reboot your computer after driver installation; and then connect the Ethernet adapter to your
computer and Ethernet.
Q5: Does the package include the power adapter?
A5: No, it doesn’t include any power adapter., but you can use any standard 5V 2A power adapter with
the 1.35mm x 3.5mm Connector Plug. The power adapter is only needed when power hungry devices
are connected.
Q6: Does it support POE?
A6: No, it doesn’t support POE.
Q7: Does this Ethernet Adapter with hub support fire TV stick?
A7:This hub is designed for computers and it is not recommended to use it with TV sticks, since when
used with a TV stick, it occupies the micro USB port of the stick so the stick has no power input to
work. It only works if it is connected with a special-made Y-shaped OTG cable, which has an extra
power cord so the stick