Installation Guide
UDECX
®
LIMITED WARRANTY
UDECX, LLC MAKES NO WARRANTY, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION,
WARRANTIES FOR MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR PERFOR-
MANCE CHARACTERISTICS EXCEPT AS EXPRESSLY PROVIDED HEREIN. THIS LIMITED WAR-
RANTY APPLIES ONLY TO PRODUCTS INSTALLED IN THE UNITED STATES. ALL PRODUCTS IN-
STALLED OUTSIDE OF THE UNITED STATES ARE SOLD “AS IS” AND WITHOUT WARRANTY OF
ANY KIND.
UDECX, LLC warrants to the original buyer of any UDECX
®
product, who purchased and installed the product in ac-
cordance with the enclosed installation manual (the “Manual”), that such product will not crack, decay, or deteriorate
for a period ending fifteen (15) years after the date the product was purchased. The warranties provided herein are non-
assignable, are governed by Ohio law, and only apply to the original buyer, who must present an original receipt.
LIMITATIONS. The warranties do not cover any condition caused in any part by: (1) installation, use, or maintenance
of the product in a manner other than as described in the Manual or failure to follow local building codes; (2) shifting,
buckling, or sinking of the ground or the supporting structure on which the product is installed; (3) damage caused by
improper handling, shipment and/or storage of the product; (4) any act of God (such as storms, wind, flooding, bliz-
zards, earthquake, lightning, tornado, hail, hurricane, etc.); (5) ordinary wear and tear, including but not limited to, fad-
ing; or (6) any other exclusion provided by the product manufacturer.
Do NOT use sharp-edged tools or metal shovels to remove debris or snow and ice from the product’s surface, and do
not use any caustic chemicals or abrasive materials to clean the product. This warranty will be void if the surface is
punctured or otherwise damaged. Products located in higher-traffic areas may show wear earlier than other areas. Color
variation occurs naturally in the manufacturing process and should be expected. Surface wear, scratches, minor degra-
dation and color variation are not defects and are not covered by this Limited Warranty.
If UDECX, LLC, in its sole discretion, determines a product is defective in accordance with this warranty, UDECX will
provide the Owner with the reasonable cost of replacement UDECX products for the area determined to be defective
(not including any installation costs). The reasonable cost of the replacement product will be prorated over the Term of
this Limited Warranty. In order to make a claim under this warranty, the original buyer must send the original purchase
receipt to UDECX, LLC at the address
listed below along with a photograph and explanation of the alleged defect. If
UDECX, LLC elects to replace the product, UDECX, LLC may send the replacement product to the store where the
product was originally purchased. The original buyer to whom this warranty applies must then, at buyer’s expense, pick
up the replacement product. UDECX is not responsible for any costs related to the removal of the defective product or
installation of the replacement product.
Warranty Claims May be Sent to:
UDECX, LLC
320 N. 4th Street
Tipp City, OH 45371
TO THE EXTENT PERMITTED BY APPLICABLE LAW, UNDER NO CIRCUMSTANCES WILL UDECX
BE LIABLE FOR SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES, WHETHER SUCH DAM-
AGES ARE SOUGHT IN CONTRACT, IN TORT (INCLUDING BUT NOT LIMITED TO NEGLIGENCE
AND STRICT LIABILITY) OR OTHERWISE, AND UDECX’S LIABLITY WITH RESPECT TO THE
PRODUCT SHALL IN NO EVENT EXCEED THE REFUNDING OF THE PURCHASE PRICE OR THE RE-
PLACEMENT OF SUCH PRODUCT AS DESCRIBED ABOVE.
22
3
PLANNING GRID