Owners Manual

99
Warranty and Repair
Responsibility limit
Ilsintech guarantees its product regarding the product’s material and flaws from the
manufacturing. With normal use and service, we guarantee the entire hardware of the
product for the term of guarantee. When a problem is incurred during the term of
guarantee, the product is to be repaired or exchanged free of charge by Ilsintech’s
own judgment. When a flaws or damages are incurred for any of the reasons listed
below, the repair expense may be charged to the customer even under warranty.
i. Natural disaster
ii. Abnormal voltage supply
iii. User’s careless handling
iv. Product handling with disregard on working procedure or directions written
on instructions for use
v. Consumables (electrodes, etc)
10.1 Information necessary for repair
Before sending the product, contact Ilsintech first.
i. Give us following information by attaching a paper to the product.
(Name, Department, Company, Address, Contact information, FAX, E-MAIL)
ii. Product serial number
iii. Product condition and problem incurred, Error Information
iv. Product handling with disregard to working procedure or directions written
on instructions for use