User's Manual

Innovator CU0TD-1/CU0RD-1 – CU4TD/CU4RD Introduction
ATSC Transmitter/Regenerative Translator
Instruction Manual, Rev. 2 4
Return Material Procedure
To insure the efficient handling of equipment or components that have been returned for
repair, UBS-Axcera requests that each returned item be accompanied by a Return
Material Authorization Number (RMA#). The RMA# can be obtained from any UBS-
Axcera Field Service Engineer by contacting the UBS-Axcera Field Service Department at
724-873-8100 or by Fax at 724-873-8105. This procedure applies to all items sent to
the Field Service Department regardless of whether the item was originally
manufactured by UBS-Axcera.
When equipment is sent to the field on loan, the RMA# is included with the unit. The RMA#
is intended to be used when the unit is returned to UBS-Axcera. In addition, all shipping
material should be retained for the return of the unit to UBS-Axcera.
Replacement assemblies are also sent with the RMA# to allow for the proper routing of the
exchanged hardware. Failure to close out this type of RMA# will normally result in the
customer being invoiced for the value of the loaner item or the exchanged assembly.
When shipping an item to UBS-Axcera, please include the RMA# on the packing list and on
the shipping container. The packing slip should also include contact information and a brief
description of why the unit is being returned.
Please forward all RMA items to:
UBS-Axcera
103 Freedom Drive
P.O. Box 525
Lawrence, PA 15055-0525 USA
For more information concerning this procedure, call the UBS-Axcera Field Service
Department at 724-873-8100.
UBS-Axcera can also be contacted through e-mail at [e-mail] and on the
Web at www.UBS-Axcera.com.