User's Manual

© 2010 - 2015 Persistent Systems, LLC – All Rights Reserved 111
MULTICAST
TRAFFIC STOPS
AFTER A FEW
SECONDS
PRUNING STA-
TUS SET INCOR-
RECTLY (FW
VERSIONS 18.3.X
AND EARLIER
ONLY)
1. Prior to FW version 18.4.0, if pruning status
is not the same on all nodes in the network,
then multicast traffic will not forward properly.
2. To check Pruning status, click “Network
Status” > “IP Multicast Status.” If any nodes
in the network have pruning status disabled,
the page will report a message of “pruning
disabled.”
CLIENT DEVICE
IS USING WIN-
DOWS CE/XP
1. Windows CE/XP computers have a known
issue where they do not respond to IGMP
Multicast Group Queries sent by Wave Relay
nodes. “Pull All Multicast” should be used on
Windows CE/XP computers to work around
this issue. Pruning must be disabled on all
nodes with FW versions 18.3.x and earlier or
set to “Pull All Multicast” on all nodes with
FW version 18.4.0 and later.
2. To disable pruning on FW versions 18.3.x and
earlier, navigate to the “Network Defaults”
page. Set IGMP Snooping & IP Multicast
Pruning to “Disabled.”
3. On FW versions 18.4.0 and later, set IP
Multicast Routing to “Pull All Multicast”
in the “Node Configuration” or “Network
Defaults” page.
TROUBLESHOOTING