User Guide

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UniFi Controller User Guide
Ubiquiti Networks, Inc.
Chapter 12: UniFi Access Point Details
Custom Upgrade
For firmware upgrades, the UniFi devices retrieve the latest
firmware from the Ubiquiti website. To specify firmware
saved in a custom location, select this option.
Custom Upgrade Click to upgrade the
firmware from a location you specify.
Forget This AP
Forget Click to remove the AP from
management by the UniFi Controller software and reset it
to factory default settings.
Note: Use caution when clicking Forget. This will
restore the AP to factory default settings when it is
in a Connected state. Do not use the Forget option
when the AP is in an Isolated or Disconnected state. If
you do, the only way to make the AP accessible from
the UniFi Controller is to take it down and connect
by wire.
Move to To move the AP, select another site from the
drop-down menu.
Access Point - Isolated/Disconnected
When an AP is in an Isolated or Disconnected state, you can
re-establish a connection to the UniFi Controller software
using one of three methods:
• Reconnect the AP to the gateway/router.
• Connect an Ethernet cable from the Secondary Ethernet
Port (if available) of the isolated AP to the Secondary
Ethernet Port (if available) of another UniFi AP that is
connected to the gateway/router.
• Establish a wireless uplink to a wired AP. See the Wireless
Uplinks section to find, select, and connect to a wired AP.
In an Isolated or Disconnected state, the Map tab displays
the AP icon with a red/orange LED and disconnected
icon.
The LED on the actual device will be steady green or blue
with occasional flashing. This AP doesn’t provide any
wireless service.
Note: Do not use the Forget this AP option when the
AP is in an Isolated or Disconnected state. If you do,
then the only way to make the AP accessible from
the UniFi Controller is to take it down and connect it
by wire.