Enterprise Gateway Router with 2 Combination SFP/RJ45 Ports Model: USG-PRO-4
Introduction Thank you for purchasing the Ubiquiti Networks® UniFi® Security Gateway Pro. This Quick Start Guide is designed to guide you through installation and also includes warranty terms. Package Contents UniFi Security Gateway Pro Enterprise Gateway Router with 2 Combination SFP/RJ45 Ports Model: USG-PRO-4 Power Cord Mounting Screws (Qty. 4) Cage Nuts (Qty. 4) Quick Start Guide UniFi Controller System Requirements • Linux, Mac OS X, or Microsoft Windows 7/8/10 • Java Runtime Environment 1.
Network Requirement A UniFi Cloud Key or management station running the UniFi Controller software, located either on-site and connected to the same Layer-2 network, or off-site in the cloud or NOC UAP-AC-PRO UAP-AC-LR UniFi Cloud Key (UniFi Controller) UAP-AC-M-PRO 1G 1G UniFi Switch UniFi Switch LAN USG-PRO-4 (DHCP Server) WAN Internet CURRENT SITE USERNAME Default 25 7 msec LATENCY 0 7 59 7 0.9 22 54 2 116 WAN 118 0.2 0.01 200+ 0.
Hardware Overview Front Panel Ports Console LAN USB SFP WAN Interface Description Console RJ45 serial console port for Command Line Interface (CLI) management. Use an RJ45‑to-DB9 serial console cable, also known as a rollover cable, to connect the Console port to your computer. Then configure the following settings as needed: • Baud rate 115200 • Data bits 8 • Parity NONE • Stop bits 1 • Flow control NONE USB Reserved for future use. LAN RJ45 ports support 10/100/1000 Ethernet connections.
Front Panel System LED System State Status White Factory defaults, waiting for adoption. Blue Successfully adopted by a network and working properly. Alternating White/Blue Device is busy; do not touch or unplug it. This usually indicates that a process such as a firmware upgrade is taking place. Flashing Blue This is used to locate a device. When you click Locate in the UniFi Controller software, the System LED will flash blue.
Front Panel Port LEDs LAN: Speed/Link/Act LAN / WAN / SFP LED WAN: Speed/Link/Act State Status Off No Link Speed/ Amber Link/ Act Green SFP: Speed/Link/Act Link Established at 10/100 Mbps Flashing Indicates Activity Link Established at 1000 Mbps Flashing Indicates Activity *640-00128-04* 640-00128-04
Front Panel Button Reset Button Reset Description Resets to factory defaults. The UniFi Security Gateway Pro should be running after bootup is complete. Press and hold the Reset button for about 10 seconds until the right LED on the WAN2 port starts flashing and then becomes solidly lit. After a few seconds, the LED will turn off, and the UniFi Security Gateway Pro will automatically reboot.
Installation Requirements • Phillips screwdriver • Standard-sized, 19" wide rack with a minimum of 1U height available • For indoor applications, use Category 5 (or above) UTP cabling approved for indoor use. • For outdoor applications, shielded Category 5 (or above) cabling should be used for all wired Ethernet connections and should be grounded through the AC ground of the power supply.
Hardware Installation WARNING: FAILURE TO PROVIDE PROPER VENTILATION MAY CAUSE FIRE HAZARD. KEEP AT LEAST 20 MM OF CLEARANCE NEXT TO THE VENTILATION HOLES FOR ADEQUATE AIRFLOW. 1. Connect the Power Cord to the Power port of the UniFi Security Gateway Pro.
2. Attach the UniFi Security Gateway Pro to the rack using the four Mounting Screws. (If the rack has square slots, then use the Cage Nuts with the Mounting Screws.) 3. Connect the other end of the Power Cord to a power outlet.
Connecting Ethernet 1. Connect an Ethernet cable from a broadband modem or WAN to the WAN1 port. 2. Connect an Ethernet cable from your computer or host system to the LAN1 port. 3. Connect an Ethernet cable from your network switch to the LAN2 port.
Using SFP Ports To use an SFP port: 1. Remove the protective plug covering the SFP port. 2. Plug a compatible fiber module into the SFP port. Note: The corresponding WAN port will be deactivated. 05 3. Connect a fiber optic cable to the fiber module. Then connect the other end of the cable to another fiber device. For information about compatible fiber SFP modules, visit: community.ubnt.
Software Installation Download the latest version of the UniFi Controller software at: www.ubnt.com/download/unifi From a management station connected to the same Layer-2 network, launch the installer and follow the on-screen instructions. Note: If you already have UniFi Controller v4.8 or higher installed, go to the section, Adopting the UniFi Security Gateway Pro. After you have installed the software and run the UniFi Setup Wizard, a login screen will appear for the UniFi Controller management interface.
Adopting the UniFi Security Gateway Pro 1. From the UniFi Controller dashboard, click Devices in the left menu bar. 2. On the Devices screen, locate the UniFi Security Gateway Pro in the list of devices under the Model column. To adopt it, click Adopt. 3. The System LED on the UniFi Security Gateway Pro will turn blue to confirm that it is successfully adopted.
Optional WAN Port Configuration via Layer 3 By default, the WAN1 port is set to DHCP so it can be assigned network settings by the service provider. To change the setting, connect a computer directly (or through a switch) to the LAN1 port of the UniFi Security Gateway Pro. 1. From a web browser, go to: https://setup.ubnt.com https://setup.ubnt.com 2. The UniFi Security Gateway Pro login window will appear. Enter your Username and Password. Click Sign In.
Specifications UniFi Security Gateway Pro Dimensions Weight Networking Interfaces Serial Console Port Data Ports Max. Power Consumption Power Supply Supported Voltage Range LEDs System Data Ports Layer 3 Forwarding Performance Packet Size: 64 Bytes Packet Size: 512 Bytes or Larger Processor System Memory On-Board Flash Storage Rackmount Operating Temperature Operating Humidity Certifications 484 x 44 x 164 mm (19.06 x 1.73 x 6.46") 2.30 kg (5.
Safety Notices 1. Read, follow, and keep these instructions. 2. Heed all warnings. 3. Only use attachments/accessories specified by the manufacturer. WARNING: Failure to provide proper ventilation may cause fire hazard. Keep at least 20 mm of clearance next to the ventilation holes for adequate airflow. WARNING: To reduce the risk of fire or electric shock, do not expose this product to rain or moisture. WARNING: Do not use this product in location that can be submerged by water.
Limited Warranty www.ubnt.com/support/warranty/ The limited warranty requires the use of arbitration to resolve disputes on an individual basis, and, where applicable, specify arbitration instead of jury trials or class actions. Compliance FCC Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment. This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: 1.
ISED Canada CAN ICES-3(A)/NMB-3(A) This Class A digital apparatus complies with Canadian CAN ICES-003. CAN ICES-3(A)/NMB-3(A) Cet appareil numérique de la classe A est conforme à la norme NMB-003 du Canada. Australia and New Zealand Warning: This is a Class A product. In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures.
RoHS/WEEE Compliance Statement English European Directive 2012/19/EU requires that the equipment bearing this symbol on the product and/or its packaging must not be disposed of with unsorted municipal waste. The symbol indicates that this product should be disposed of separately from regular household waste streams. It is your responsibility to dispose of this and other electric and electronic equipment via designated collection facilities appointed by the government or local authorities.
Español La Directiva 2012/19/UE exige que los equipos que lleven este símbolo en el propio aparato y/o en su embalaje no deben eliminarse junto con otros residuos urbanos no seleccionados. El símbolo indica que el producto en cuestión debe separarse de los residuos domésticos convencionales con vistas a su eliminación.
Declaration of Conformity български [Bulgarian] С настоящото UBIQUITI NETWORKS декларира, че това устройство USG-PRO-4 е в съответствие със съществените изисквания и други приложими разпоредби на Директиви 2014/30/ЕС, 2014/35/ЕС. Цялостният текст на ЕС декларацията за съответствие може да се намери на следния интернет адрес: www.ubnt.
Íslenska [Icelandic] Hér, UBIQUITI NETWORKS, því yfir að þetta USG-PRO-4 tæki er í samræmi við grunnkröfur og önnur viðeigandi ákvæði tilskipana 2014/30/ESB, 2014/35/ESB. Fullur texti ESB samræmisyfirlýsing er að finna á eftirfarandi netfangi: www.ubnt.com/compliance Italiano [Italian] Con la presente, UBIQUITI NETWORKS, dichiara che questo dispositivo USG-PRO-4, è conforme ai requisiti essenziali ed alle altre disposizioni pertinenti delle direttive 2014/30/UE, 2014/35/UE.
Online Resources Support help.ubnt.com Community community.ubnt.com Downloads downloads.ubnt.com Ubiquiti Networks, Inc. 685 Third Avenue, 27th Floor New York, NY 10017 USA www.ubnt.com ©2015-2018 Ubiquiti Networks, Inc. All rights reserved. Ubiquiti, Ubiquiti Networks, the Ubiquiti U logo, the Ubiquiti beam logo, TOUGHCable, and UniFi are trademarks or registered trademarks of Ubiquiti Networks, Inc. in the United States and in other countries. Apple and the Apple logo are trademarks of Apple Inc.
