User Manual
65
UniFi Controller User Guide
Ubiquiti Networks, Inc.
Chapter 6: Devices
•  Adopt  Click
to adopt a device that appears as 
Pending Approval for its status. The Status will appear as 
Adopting until the device is connected.
Phones
Important: For management of the UniFi VoIP 
Phones, please download the UniFi VoIP Controller 
here: downloads.ubnt.com/unifi
(icon)  Displays the icon corresponding to the Phone (not 
all icons are shown below):
UniFi VoIP Phone/Pro
UniFi VoIP Phone Executive
Device Name  Displays the hostname, alias, or MAC 
address of the Phone. You can click the name to get 
additional details; see “UniFi VoIP Phone Details” on 
page 115 for more information.
IP Address  Displays the IP address used by the Phone.
Status  Indicates the device status: Connected, 
Disconnected, Pending Approval, Adopting, Upgrading, or 
Managed by Other.
Only the super admin – not any site admin – can view 
devices that are Pending Approval and then adopt them on 
the UniFi Controller.
Note: The super admin account was created during 
the initial installation; for more information, see 
“Configuring the UniFi Controller Software” on 
page 2.
Model  Displays the model name of the Phone.
Version  Displays the version number of the Phone’s 
firmware.
Uptime  Displays the duration of time the Phone has been 
running.
Actions  Click a button to perform the desired action: 
•  Locate  Click
to ring the Phone and flash the 
Phone’s icon on the Map tab so you can locate it. The 
Phone will ring until you click Locate again. (The icon on 
the Map tab will flash three times and stop.)
•  Restart  Click 
to restart the selected device.
•  Upgrade  If a software upgrade is available for the 
device, click 
to install the latest UniFi firmware 
on the device. The Status will appear as Upgrading until 
the process is complete and the device reconnects to 
the UniFi Controller software.
•  Adopt  Click
to adopt a device that appears as 
Pending Approval for its status. The Status will appear as 
Adopting until the device is connected.










