User Manual
63
UniFi Controller User Guide
Ubiquiti Networks, Inc.
Chapter 6: Devices
Only the super admin – not any site admin – can view 
devices that are Pending Approval and then adopt them 
on the UniFi Controller.
Note: The super admin account was created 
during the initial installation; for more 
information, see “Configuring the UniFi 
Controller Software” on page 2.
Model  Displays the model name of the UniFi device.
Clients  Displays the number of clients connected to 
theAP.
Down  Displays the total amount of data downloaded by 
the AP.
Up  Displays the total amount of data uploaded by the AP.
Channel  Displays the transmit/receive channel being 
used by the AP. The radio band is represented as (ng) for 
2.4 GHz and (na)/(ac) for 5 GHz.
Actions  Click a button to perform the desired action:
•  Locate  Click
to flash the LED on the AP and the 
AP’s icon on the Map tab so you can locate it. The LED 
will flash until the Locate button is clicked again. (The 
icon on the Map tab will flash three times and stop.)
•  Restart  Click 
to restart the selected device.
•  Upgrade  If a software upgrade is available for the 
device, click 
to install the latest UniFi firmware 
on the device. The Status will appear as Upgrading until 
the process is complete and the device reconnects to 
the UniFi Controller software.
•  Adopt  Click
to adopt a device that appears as 
Pending Approval for its status. The Status will appear as 
Adopting until the device is connected.
Performance
(icon)  Displays the icon corresponding to the AP model 
(not all icons are shown below):
UniFi AP Pro, UniFi AP AC Lite/LR/Pro
UniFi AP AC EDU
UniFi AP In-Wall
UniFi AP/AP LR
UniFi AP AC
UniFi AP AC Outdoor
UniFi AP Outdoor+
UniFi AP Outdoor5
The LED color of the icon indicates the device status.
•  Blue/Green  Indicates the device is connected.
•  Gray  Indicates the device is pending approval.
•  Red/Orange  Indicates the device is disconnected or 
not managed by this site (Pending Approval or Managed 
by Other).
Device Name  Displays the hostname, alias, or MAC 
address of the AP. You can click the name to get additional 
details; see “UniFi Access Point Details” on page 103 
for more information.
IP Address  Displays the IP address of the AP.
Status  Displays the connection status. 
•  Connected  The AP is physically wired to the network.
•  Connected (100 FDX)  The AP is physically wired to the 
network at 100 Mbps in full-duplex mode.
•  Connected (wireless)  The AP is wirelessly uplinked to a 
physically wired AP. 
•  Disconnected  The AP is unreachable by the UniFi 
Controller software.
•  Isolated  A managed AP is unable to locate itsuplink.
•  Managed by Other  The AP is not in the default state 
but it is not controlled by the UniFi Controller. 
•  Pending Approval  The AP is in the default state and is 
available for adoption.
Only the super admin – not any site admin – can view 
devices that are Pending Approval and then adopt them 
on the UniFi Controller.
Note: The super admin account was created 
during the initial installation; for more 
information, see “Configuring the UniFi 
Controller Software” on page 2.
2G Clients  Displays the number of clients connected to 
the AP using the 2.4 GHz band.
5G Clients  Displays the number of clients connected to 
the AP using the 5 GHz band.
TX  Displays the overall TX (transmit) rate.
RX  Displays the overall RX (receive) rate.
TX 2G  Displays the overall TX rate for the 2.4 GHz radio 
band. The different colors represent different types of 
packet activity:
Color Packet Activity
Packets sent
Packets retried
Packets not sent due to likely interference










