User Manual
115
UniFi Controller User Guide
Ubiquiti Networks, Inc.
Chapter 13: UniFi VoIP Phone Details
Chapter 13: UniFi VoIP Phone 
Details
A UniFi VoIP Phone hyperlink opens the UniFi VoIP Phone’s 
Details window either in the Properties panel or as a 
separate popup window. You can always dock this window 
in the Properties panel or detach it as a separate window. 
Important: For management of the UniFi VoIP 
Phones, please download the UniFi VoIP Controller 
here: downloads.ubnt.com/unifi
Properties
The Properties panel appears on the right side of the 
screen. Information about each selected device appears as 
a popup within this panel.
Remove All  Click   to close the Properties panel.
Collapse All  Click   to collapse all of the popups 
torows.
The top of the popup remains and displays the following:
•  Display  Click   to display the device information.
•  (icon)  Displays the icon
of the device (the icon will vary 
depending on the model). 
•  (status)  Displays to indicate the device status.
 - Pending Approval  A solid orange circle   indicates 
the default state, available for adoption.
 - Connected  A solid green circle   indicates a 
managed connection.
 - Managed by Other  A solid gray circle   indicates 
that the device is not in the default state but not 
controlled by the current UniFi Controller.
 - Disconnected  A red warning icon 
!
 indicates no 
connection.
•  Name/MAC Address  Displays the device name or MAC 
address of the device.
•  Restart  Click 
to restart the selected device.
•  Locate  Click 
to ring the Phone and flash the Phone’s 
icon on the Map tab so you can locate it. The Phone will 
ring until you click Locate again. (The icon on the Map 
tab will flash three times and stop.)
•  Upgrade  Click 
to upgrade the device. (This icon 
does not appear if an upgrade is not available or there 
are pending changes.)
•  Undock from Properties Panel  Click   to display the 
same information in a separate popup screen that can 
be moved anywhere within the browser screen.
•  Close Properties  Click   to close the device popup.
Hide Property Panel  Click   to hide the Properties panel 
but allow the device popups to remain accessible from 
this panel. Click the properties   icon to re-open it.
There are two clickable tabs:
•  Details
•  “UniFi VoIP Phone – Configuration” on page 116
UniFi VoIP Phone – Details
The Overview displays the device specifics and uptime.
Overview
MAC Address  Displays the MAC address or unique 
hardware identifier of the Phone.
Model  Displays the model name of the Phone.
Version  Displays the version number of the Phone’s 
firmware.
IP Address  Displays the IP address of the Phone.
Uptime  Displays the duration of time the Phone has been 
running without interruption.










