User Manual
43
UniFi Controller User Guide
Ubiquiti Networks, Inc.
Chapter 3: Using the UniFi Controller Software
Settings > Maintenance
(Available for the superadmin only.) The Maintenance 
screen contains administrative options, so you can 
customize logs, manage system backups, and download 
configuration information to assist in support issues. 
If your UniFi Controller is running on a UniFi Cloud Key, 
you can use the Maintenance tab to upgrade the UniFi 
Cloud Key firmware, upgrade the UniFi Controller software 
located on the UniFi Cloud Key, reboot the UniFi Cloud 
Key, power it off, or reset it to factory defaults.
Server Information
Current Version  Displays the software version.
Services
Log Level  You can customize the support information 
that is collected:
•  Device  Select the level of severity required to trigger 
device log entries: Normal, More, or Debug. The default 
is Normal.
•  Mgmt  Select the level of severity required to trigger 
management log entries: Normal, More, or Debug. The 
default is Normal.
•  System  Select the level of severity required to trigger 
system log entries: Normal, More, or Debug. The 
default is Normal.
Historical Data Retention  Select the time duration of 
the historical data retention: 7 days, 30 days, 60 days, 
90 days, 180days, 365days, or Disabled. The default is 
Disabled. Then click Apply.
•  Compact Database  Click to optimize disk usage by 
freeing up pre-allocated disk space. There may be 
service interruptions during the process. Click Confirm 
to continue.
Backup
Backup Data Retention  Select the time duration of the 
backup data retention: 7 days, 30 days, 60 days, 90 days, 
180 days, 365days, or All time. The default is 7days.
Download Backup  Click this option to download a file 
that contains all of your settings and data retained for the 
duration you specify, so you can restore them later if you 
choose. 
Restore
Browse  Click Choose File to select a backup file that 
you’ve already downloaded. Follow the on-screen 
instructions to restore settings from the selected file.
System Config  Click Show System Config to view 
configuration settings. The System Config screen appears.
Support Info
Download  Click this option to download a file to your 
computer with information about your configuration. You 
can email this file to our support team. 
System Config
•  Network Config  Click Network Config to view the 
network configuration settings.










