User Manual
143
UniFi Controller User Guide
Ubiquiti Networks, Inc.
Appendix C: UniFi Mobile App
 ‑ Off  Keep the default, Off, if you do not want to use 
band steering. 
 ‑ Prefer 5G  Select this option to steer clients to the 
5GHz band at a lower channel utilization threshold 
than the Balanced option. The threshold is not a 
single value; instead it is a function of two values: 
the 2.4GHz channel utilization and 5 GHz channel 
utilization.
 ‑ Balanced  (Not available for the UAP-PRO.) Select this 
option to steer clients to the 5 GHz band channel at a 
higher channel utilization threshold than the Steer to 
5G option.
•  Airtime Fairness  (This setting is available only for 
the UAP‑AC‑LITE, UAP‑AC‑LR, UAP‑AC‑PRO, and 
UAP-AC-EDU.) This helps multiple users to share the 
bandwidth of a single AP. Tap to enable this option.
•  Forget  Tap Forget to remove the AP from management 
by the UniFi Controller software and reset it to factory 
default settings.
Note: Use caution when tapping Forget. This will 
restore the AP to factory default settings when it is 
in a Connected state. Do not use the Forget option 
when the AP is in an Isolated or Disconnected state. If 
you do, the only way to make the AP accessible from 
the UniFi Controller is to take it down and connect 
by wire.
Clients
The Clients screen displays a list of network clients. Details 
include the hostname, SSID (wireless network name), 
Activity level, and connection duration. Tap a client for 
details.
You can filter by connection type: 
All  Displays all connection types.
Wireless  Displays wireless clients only.
Wired  Displays wired clients only.
Overview
•  IP Address  Displays the IP address of the client.
•  MAC Address  Displays the MAC address or unique 
hardware identifier of the client.
•  Connection  Displays the hostname, alias, or MAC 
address of the UniFi device the client is connected to.
•  Uptime  Displays the duration of time the client has 
been connected without interruption.










