User Manual

113
UniFi Controller User Guide
Ubiquiti Networks, Inc.
Chapter 12: UniFi Access Point Details
Forget Click
Forget
to remove the AP from management
by the UniFi Controller software and reset it to factory
default settings.
Note: Use caution when clicking Forget. This will
restore the AP to factory default settings when it is
in a Connected state. Do not use the Forget option
when the AP is in an Isolated or Disconnected state. If
you do, the only way to make the AP accessible from
the UniFi Controller is to take it down and connect
by wire.
Wireless Uplinks
When an AP is not connected by a wire, the Wireless
Uplinks section lists potential uplink APs that can be
selected to establish a wireless connection.
AP Displays the hostname, alias, or MAC address of
the potential Uplink AP. You can click the name to get
additional details.
Channel Displays the channel in use for wireless
communication.
Signal Displays the percentage of signal strength.
Actions Click a button to perform the desired action:
• Select Click to connect the wireless AP to the wired
A P.
• Remove Click to disconnect the wireless AP from the
wired AP.
Note: An AP can only uplink to another AP using the
same radio band. For example, the UAP-Outdoor 5G
can only uplink to another UniFi AP using the 5GHz
radio band.
Access Point - Isolated/Disconnected
When an AP is in an Isolated or Disconnected state, you can
re-establish a connection to the UniFi Controller software
using one of three methods:
• Reconnect the AP to the gateway/router.
• Connect an Ethernet cable from the Secondary Ethernet
Port (if available) of the isolated AP to the Secondary
Ethernet Port (if available) of another UniFi AP that is
connected to the gateway/router.
• Establish a wireless uplink to a wired AP. See the Wireless
Uplinks section to find, select, and connect to a wired AP.
In an Isolated or Disconnected state, the Map tab displays
the AP icon with a red/orange LED and disconnected
icon.
The LED on the actual device will be steady green or blue
with occasional flashing. This AP doesn’t provide any
wireless service.
Note: Do not use the Forget this AP option when the
AP is in an Isolated or Disconnected state. If you do,
then the only way to make the AP accessible from
the UniFi Controller is to take it down and connect it
by wire.
Overview
MAC Address Displays the MAC address of the AP.
Model Displays the model number.
Version Displays the version of software used on the AP.
Last Seen Displays the amount of time that has passed
since the Access Point was last seen.