Enterprise WiFi System
UniFi Enterprise WiFi System User Guide Table of Contents Table of Contents Chapter 1: Product Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Package Contents. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
UniFi Enterprise WiFi System User Guide Chapter 1: Product Overview Chapter 1: Product Overview System Requirements Thank you for purchasing the Ubiquiti UniFi Enterprise WiFi System. The UniFi Enterprise WiFi System includes the UniFi Controller software that allows you to manage your wireless network using your Web browser. • Java Runtime Environment 1.
UniFi Enterprise WiFi System User Guide Front Chapter 1: Product Overview Back Reset Button The reset button serves two functions: • Restart It will restart the device when you press and release it quickly. • Restore Factory Defaults When you press and hold it for more then 5 seconds, it will restore the device to the factory default settings. LED Indicates the status of the device. See the table below for details.
UniFi Enterprise WiFi System User Guide Chapter 2: Installation Chapter 2: Installation Below is an overview of the Power over Ethernet connections. Hardware Installation The UniFi Enterprise AP is powered by the included PoE (Power over Ethernet) adapter. To install the AP, perform the following steps: 1. Connect an Ethernet cable to the Ethernet port on the UniFi Enterprise AP. Power Connection Diagram Mounting the Access Point The UniFi Enterprise AP can be wall-mounted or mounted on a ceiling.
UniFi Enterprise WiFi System User Guide Chapter 2: Installation 6. Align the notches on the AP with the notches on the wall‑mount bracket. Wall Mount 7. Turn the AP clockwise until it locks into place. 6. Feed the Ethernet cable through the hole and then align the Enterprise AP with the notches on the wallmount bracket. Wall Mount Ceiling-Mount 1. Remove the ceiling tile. 2. Align the ceiling-mount plate to the center of the top side of the ceiling tile. 3. Use a 3.
UniFi Enterprise WiFi System User Guide Chapter 2: Installation Software Installation PC Users Insert the UniFi Controller software CD into your CDROM drive and follow the instructions for your specific computer type. 1. Launch UniFi-installer.exe. 2. Click Install. Mac Users 1. Click on the Install icon. 3. If your computer doesn’t have Java 1.6 or above installed, you will be prompted to install it. Click Install to continue. 2.
UniFi Enterprise WiFi System User Guide Configuring the UniFi Controller Software 1. The UniFi Controller software startup will begin. When the option becomes available, click Launch a Browser to Manage Wireless Network. Chapter 2: Installation 5. Enter an admin name and password to use when accessing the management interface. Confirm your password in the Confirm field. Click Next. 2. Select your language and country. Click Next. 6. Review your settings.
UniFi Enterprise WiFi System User Guide Chapter 3: Using the UniFi Controller Software The UniFi Controller software that comes with your UniFi Enterprise WiFi System has a browser-based interface for easy configuration and management. Chapter 3: Using the UniFi Controller Software To add a custom map, you must first create the image using an illustration, image editing, or blueprint application that exports .jpg, .gif, or .png file formats.
UniFi Enterprise WiFi System User Guide 4. Click Close. Chapter 3: Using the UniFi Controller Software Lock Locks the selected Access Point in the current location on the map. Details Brings up the Details window. This allows you to view Access Point settings and connected users. You can also edit the radio channel, transmit power, and device alias. 5. You can adjust the zoom using the slider on the right.
UniFi Enterprise WiFi System User Guide Show: You can select to show labels or details and wireless coverage on the map. The following are the options available: • Labels Displays the name of the Access Point. Chapter 3: Using the UniFi Controller Software 3. Enter the distance that the line represents in the Distance: field. The distance is specified in meters by default but you can switch to feet using the drop-down selection menu on the right. Click Next.
UniFi Enterprise WiFi System User Guide Name/Mac Address Displays the hostname, alias, or MAC address of the Access Point. You can click on the name to get additional details on the Access Point. Chapter 3: Using the UniFi Controller Software Activity Displays the level of activity for each user. Bars IP Address Displays the IP address of the Access Point. Activity Level (Bytes per second) Idle Status Displays the connection status information.
UniFi Enterprise WiFi System User Guide Activity Displays the level of activity for each guest. Bars Chapter 3: Using the UniFi Controller Software AP 8000 The upper part of the window has 4 clickable tabs. The bottom of the window has a Locate and Restart button. Use the Locate button to flash the LED on the Access Point and flash the Access Point icon on the map. Use the Restart button to restart the Access Point.
UniFi Enterprise WiFi System User Guide Radio (11n/b/g) Chapter 3: Using the UniFi Controller Software Users Click Radio to display the channel and transmit/receive statistics. • Channel Displays the wireless channel being used. • Transmit Power Displays the transmit power. • TX Pkts / Bytes Displays the number of packets and total bytes transmitted by the Access Point. • RX Pkts / Bytes Displays the number of packets and total bytes received by the Access Point.
UniFi Enterprise WiFi System User Guide Guests Chapter 3: Using the UniFi Controller Software Configuration Allows you to change device configuration settings. Be sure to click the Apply button to apply any changes that you make. Config Name Displays the name (MAC address if not defined) of users connected to the guest network of the selected Access Point. You can click on the name to display additional details of each user (see User below) or click a button to perform the appropriate action.
UniFi Enterprise WiFi System User Guide User/Guest The User and Guest hyperlinks bring up a window with 4 clickable tabs. The 4 tabs contain the following information: Overview Chapter 3: Using the UniFi Controller Software Channel Displays the channel being used for wireless communication. Signal Displays the signal level. TX Rate Displays the transmit rate. RX Rate Displays the reception rate. Activity Displays user activity. Power Save Indicates whether power saving is enabled.
UniFi Enterprise WiFi System User Guide Configuration Config Chapter 3: Using the UniFi Controller Software Show Archived Show all of the alert messages that have been archived. Archive All Archive all of the alert messages displayed on the screen. Adopt Click this button to adopt an access point that is waiting for adoption. Archive Archive the selected alert message. Settings System System related settings. Guest Control Guest portal and policies. Wireless Networks Wireless networks.
UniFi Enterprise WiFi System User Guide Settings >> Guest Control Guest Policies Guest Portal This option is disabled by default. When disabled, guests can access the Internet without entering a password or accepting terms of use. When this option is enabled, you can control the guest access portal. Chapter 3: Using the UniFi Controller Software Settings >> Wireless Networks Wireless Configurations Name Displays the wireless network name (SSID).
UniFi Enterprise WiFi System User Guide • Key Index Specifies the Index of the WEP Key used. 4 different WEP keys can be configured at the same time, but only one is used. The effective key is set by choosing 1, 2, 3 or 4. Chapter 3: Using the UniFi Controller Software Admin -- WPA-Personal WPA™ or Wi-Fi Protected Access was developed as a stronger encryption method over WEP. WPA-Personal requires a passphrase to connect to the wireless network.
UniFi Enterprise WiFi System User Guide Appendix A: Specifications Appendix A: Specifications Dimensions 20 x 20 x 3.65 cm Weight 290 g (430 g with mounting kits) Ports Ethernet (Auto MDX, auto‑sensing 10/100 Mbps) Buttons Reset Antennas 2 Integrated (supports 2x2 MIMO with spatial diversity) Wi-Fi Standards 802.
UniFi Enterprise WiFi System User Guide Appendix B: Compliance Information Appendix B: Compliance Information FCC Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment. NOTE: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC Rules.
UniFi Enterprise WiFi System User Guide Appendix C: Warranty General Warranty UBIQUITI NETWORKS, Inc (“UBIQUITI NETWORKS”) represents and warrants that the Products furnished hereunder shall be free from defects in material and workmanship for a period of one (1) year from the date of shipment by UBIQUITI NETWORKS under normal use and operation.
UniFi Enterprise WiFi System User Guide Appendix D: Contact Information Appendix D: Contact Information Ubiquiti Networks Support Ubiquiti Support Engineers are located in the U.S. and Europe and are dedicated to helping customers resolve software, hardware compatibility, or field issues as quickly as possible. We strive to respond to support inquiries within a 24 hour period. Email: support@ubnt.com Phone: 408-942-1153 (9 a.m. - 5 p.m. PST) Skype: Ubiquiti_Support Online Resources Wiki Page: www.ubnt.
