Owners manual

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Chapter 10: Access Point DetailsUniFi AP/AP-LR User Guide
Ubiquiti Networks, Inc.
Access Point - Heartbeat Missed
When a wired Access Point is disconnected from the
router, its state will initially change to Heartbeat Missed,
followed by Isolated.
Access Point - Isolated
When an Access Point is in an Isolated state, a connection
to the UniFi Controller software can be reestablished
by reconnecting the Access Point to the router or by
establishing a wireless uplink to a wired Access Point. See
“Wireless Uplinks” on page 35 to find, select, and
connect to a wireless Access Point.
Isolated Access Point In an Isolated state, the Access
Point icon will change to red/orange on the Map tab.
The LED on the actual device will be steady green with
occasional flashing. This Access Point doesn’t provide any
wireless service.
Note: Do not use the Forget this AP option when the
Access Point is in an Isolated state. If you do, then the
only way to make the Access Point accessible from
the UniFi Controller is to take it down and connect it
by wire.