User's Manual
55
Appendix E: WarrantyairFiber X User Guide
Ubiquiti Networks, Inc.
Appendix E: Warranty
Limited Warranty
UBIQUITI NETWORKS, Inc (“UBIQUITI NETWORKS”) 
warrants that the product(s) furnished hereunder (the 
“Product(s)”) shall be free from defects in material and 
workmanship for a period of one (1) year from the date 
of shipment by UBIQUITI NETWORKS under normal use 
and operation. UBIQUITI NETWORKS’ sole and exclusive 
obligation and liability under the foregoing warranty 
shall be for UBIQUITI NETWORKS, at its discretion, to 
repair or replace any Product that fails to conform to the 
above warranty during the above warranty period. The 
expense of removal and reinstallation of any Product is 
not included in this warranty. The warranty period of any 
repaired or replaced Product shall not extend beyond its 
original term. 
Warranty Conditions
The above warranty does not apply if the Product:
(I)  has been modified and/or altered, or an addition 
made thereto, except by Ubiquiti Networks, or 
Ubiquiti Networks’ authorized representatives, or as 
approved by Ubiquiti Networks in writing;
(II)  has been painted, rebranded or physically modified in 
any way;
(III)  has been damaged due to errors or defects in cabling;
(IV) has been subjected to misuse, abuse, negligence, 
abnormal physical, electromagnetic or electrical 
stress, including lightning strikes, or accident;
(V)  has been damaged or impaired as a result of using 
third party firmware;
(VI) has no original Ubiquiti MAC label, or is missing any 
other original Ubiquiti label(s); or
(VII) has not been received by Ubiquiti within 30 days of 
issuance of the RMA.
In addition, the above warranty shall apply only if: the 
product has been properly installed and used at all times 
in accordance, and in all material respects, with the 
applicable Product documentation; all Ethernet cabling 
runs use CAT5 (or above), and for outdoor installations, 
shielded Ethernet cabling is used, and for indoor 
installations, indoor cabling requirements are followed.
WARNING: Failure to properly ground your 
airFiber units will void your warranty. (Please 
follow the instructions on “Install a Ground Wire” 
on page 5 for installation of the ground wires.)
Returns
No Products will be accepted for replacement or repair 
without obtaining a Return Materials Authorization (RMA) 
number from UBIQUITI NETWORKS during the warranty 
period, and the Products being received at UBIQUITI 
NETWORKS’ facility freight prepaid in accordance with the 
RMA process of UBIQUITI NETWORKS. Products returned 
without an RMA number will not be processed and will be 
returned freight collect or subject to disposal. Information 
on the RMA process and obtaining an RMA number can be 
found at: www.ubnt.com/support/warranty.
Disclaimer
EXCEPT FOR ANY EXPRESS WARRANTIES PROVIDED 
HEREIN, UBIQUITI NETWORKS, ITS AFFILIATES, AND ITS 
AND THEIR THIRD PARTY DATA, SERVICE, SOFTWARE AND 
HARDWARE PROVIDERS HEREBY DISCLAIM AND MAKE 
NO OTHER REPRESENTATION OR WARRANTY OF ANY 
KIND, EXPRESS, IMPLIED OR STATUTORY, INCLUDING, 
BUT NOT LIMITED TO, REPRESENTATIONS, GUARANTEES, 
OR WARRANTIES OF MERCHANTABILITY, ACCURACY, 
QUALITY OF SERVICE OR RESULTS, AVAILABILITY, 
SATISFACTORY QUALITY, LACK OF VIRUSES, QUIET 
ENJOYMENT, FITNESS FOR A PARTICULAR PURPOSE AND 
NON-INFRINGEMENT AND ANY WARRANTIES ARISING 
FROM ANY COURSE OF DEALING, USAGE OR TRADE 
PRACTICE IN CONNECTION WITH SUCH PRODUCTS 
AND SERVICES. BUYER ACKNOWLEDGES THAT NEITHER 
UBIQUITI NETWORKS NOR ITS THIRD PARTY PROVIDERS 
CONTROL BUYER’S EQUIPMENT OR THE TRANSFER OF 
DATA OVER COMMUNICATIONS FACILITIES, INCLUDING 
THE INTERNET, AND THAT THE PRODUCTS AND SERVICES 
MAY BE SUBJECT TO LIMITATIONS, INTERRUPTIONS, 
DELAYS, CANCELLATIONS AND OTHER PROBLEMS 
INHERENT IN THE USE OF COMMUNICATIONS FACILITIES. 
UBIQUITI NETWORKS, ITS AFFILIATES AND ITS AND THEIR 
THIRD PARTY PROVIDERS ARE NOT RESPONSIBLE FOR ANY 
INTERRUPTIONS, DELAYS, CANCELLATIONS, DELIVERY 
FAILURES, DATA LOSS, CONTENT CORRUPTION, PACKET 
LOSS, OR OTHER DAMAGE RESULTING FROM ANY OF THE 
FOREGOING. In addition, UBIQUITI NETWORKS does not 
warrant that the operation of the Products will be error-
free or that operation will be uninterrupted. In no event 
shall UBIQUITI NETWORKS be responsible for damages 
or claims of any nature or description relating to system 
performance, including coverage, buyer’s selection of 
products (including the Products) for buyer’s application 
and/or failure of products (including the Products) to meet 
government or regulatory requirements.










