Specifications

Chapter 4— Troubleshooting
46 IPL Programmer’s Reference Manual
Interpreting Error Codes and Solving Problems
Most of the problems you may encounter cause the printer to send an
error code to the host. To correct the error, find the error code in the
following table and complete the instructions in the solution column.
Error Codes and Possible Solutions
Error
Code Description of Problem Solution
00 No error. No action is necessary.
02 Invalid number of bar code characters
(UPC/EAN).
Verify the number of bar code characters used in the Bar
Code, Select Type command.
06 Invalid supplemental character count
(UPC/EAN).
Make sure that the supplemental data consists of either
two or five characters.
07 More than one supplemental delimiter
(UPC/EAN).
Make sure that you have only one supplemental delimiter
(“.”) between the bar code data and the supplemental
data.
11 Invalid bar code data. Verify data in the label format.
12 Data count exceeded. Data count should not exceed what is specified for the
field.
13 Entering data in non-data entry field. Check the field for accuracy.
21 Quantity or batch count out of range. Quantity of labels or number of batches should be
between 1 and 9999.
22 Field increment/decrement out of range. Quantity should be between 1 and 9999.
23 Intercharacter/message delay out of range. Delay should be between 0 and 9999.
24 Missing preamble/postamble data. Change the configuration command to no
preamble/postamble or include preamble/postamble data.
25 Invalid format transmission syntax. Check the Format, Transmit command syntax. The
correct syntax is <ESC>xn with n ranging from 0 to 19
on most printers. On some printers, such as the 3440, n
ranges from 0 to 99. For more information, see the
Format, Transmit command in Chapter 7.
26 Invalid page transmission syntax. Check the Page, Transmit command syntax. The correct
syntax is <ESC>yn with n ranging from 0 to 9.
27 Invalid font transmission syntax. Check the Font, Transmit command syntax. The correct
syntax is <ESC>vn. Values for n vary depending on your
printer model. For more information, see the Font,
Transmit command in Chapter 7.
28 Invalid UDC transmission syntax. Check the User-Defined Characters, Transmit command
syntax. The correct syntax is <ESC>un with n ranging
from 0 to 99.