Ubee DVW326 Advanced Wireless Voice Gateway Firmware Version: 9.30.xxxx Subscriber User’s Guide Cox Communications March 2014 www.ubeeinteractive.com 8085 S. Chester Street, Suite 200 Englewood, CO 80112 1.888.390.8233 Sales (email): amsales@ubeeinteractive.com Support (email): amsupport@ubeeinteractive.
Notices and Copyrights Copyright 2014 Ubee Interactive. All rights reserved. This document contains proprietary information of Ubee and is not to be disclosed or used except in accordance with applicable agreements. This material is protected by the copyright laws of the United States and other countries.
Contents 1 Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 1.1 1.2 1.3 1.4 1.5 1.6 1.7 1.8 Understanding Safety and Regulatory Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Understanding Connections and Applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Requesting Support . . . . . . . . . . . . . . . . . . . . . .
7 Understanding the Firewall Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57 7.1 7.2 7.3 Using the Basic Option . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57 Using the Local Log Option . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58 Using the Remote Log Option . . . . . . . . . . . . . . . . . . . . . . . . . .
1 Introduction Welcome to the Ubee family of data networking products. This guide is specific to the Ubee Interactive DVW326 Advanced Wireless Voice Gateway for Subscribers of Cox Communications cable services. This document serves the following purposes: Provides instructions on how to install, connect and operate the DVW326. Provides directions for accessing the Web user interface (UI) for configuration and management of the device.
Ubee Interactive Understanding Safety and Regulatory Information Follow basic safety precautions to reduce the risk of fire, electrical shock, and injury. To prevent fire or shock hazard, do not expose the unit to rain and moisture or install this product near water. Never spill any form of liquid on or into this product. Do not use liquid cleaners or aerosol cleaners on or close to this product. Clean with a soft dry cloth. Do not insert sharp objects into the product’s module openings or empty slots.
Ubee Interactive Understanding Connections and Applications Radiation Exposure Statement: This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with a minimum distance of 20cm between the radiator & your body. This device has been designed to operate with an antenna having a maximum gain of 2 dBi. This device must not be co-located with or operating in conjunction with any other antenna or transmitter. 1.
Ubee Interactive 1.4 Checking Device Package Components Checking Device Package Components The package for the DVW326 contains the following items: Item Description 1 - RJ45 Cable (Ethernet) Length ~ 6.0 ft RoHS & UL compliant Sample image, actual appearance subject to change. 1 - Power Cable Input: 90-120VAC ~, 50-60Hz CE and UL Certified Sample image, actual appearance subject to change. 1 - RJ11 Cable (Telephone) Sample image, actual appearance subject to change.
Ubee Interactive Understanding the Device Panels, Connections and LEDs 1.5 Understanding the Device Panels, Connections and LEDs 1.5.1 Understanding the Device Front and Rear Panels The following images represent the device front and rear panels. Connection descriptions are provided in section 1.5.2., and LED descriptions are provided in section 1.5.3. Front Panel 1.5.2 Rear Panel Understanding the Device Connections The following table describes the connections on the device.
Ubee Interactive Understanding the Device Panels, Connections and LEDs Item 1.5.3 Description RESET Restores the settings of the device including wireless and custom gateway settings. Use a pointed object to push down the reset button. To power cycle the device, hold for less than 5 seconds. To reset the device to factory defaults, hold for more than 5 seconds. USB Connects to USB devices such as flash drives or hard disk drives.
Ubee Interactive Understanding Specifications, Standards, and Firmware FRONT PANEL LED Color Description TEL 1 TEL 2 White On – Telephone is on-hook. Off – Telephone is not provisioned. Flashes – Telephone is off-hook. Flashes – When a firmware upgrade is in progress, the DS/US and TEL 1 LEDs flash, first one then the other for a few seconds. Then the DS/US and TEL 1 and TEL 2 LEDs flash in unison. BATTERY White On – The battery is installed and AC power is on and properly functioning.
Ubee Interactive Understanding Specifications, Standards, and Firmware DOCSIS 3.0 certified DOCSIS 1.0/1.1/2.
Ubee Interactive Understanding Default Values and Logins DTMF Tone Detection, T.38 FAX Relay (G.711), Echo Cancellation (G.168) / Silence Suppression, Voice Active Detection and Comfort Noise Generation G.722 codec, WB SLIC Device Management Supports IEEE 802.
Ubee Interactive Understanding the Device Label WPA Pre-shared Key = Unique key for each device. Also called the network key. The pre-shared key for the DVW326 is the 13 characters of the modem’s serial number and can be found on the Wireless Primary Network screen. Refer to Using the Primary Network Option on page 71. The serial number can also be found on the device label. Refer to Understanding the Device Label on page 10.
Ubee Interactive Understanding the Device Label Item Description WAN-MAN MAC Defines the unique address for the cable home interface of the DVW326. S/N Defines the serial number of the device. Default WiFi Network Name (2.4GHZ SSID) Defines the SSID (service set identifier) for the 2.4GHz band. “DVW326” plus a period, plus the last 6 characters of the Wi-Fi MAC address plus “-2.4G”. Password (Key) Defines the unique WPA pre-shared key for the device. It is also called the network key.
2 Installing the DVW326 Use the information in this chapter to set up and connect the DVW326, connect additional devices, and troubleshoot the installation. Topics See the following topics: Setting Up and Connecting the DVW326 on page 12 Connecting Devices to the Network on page 14 Troubleshooting the Installation on page 16 2.1 Setting Up and Connecting the DVW326 Use the following instructions to set up and connect the DVW326.
Ubee Interactive Setting Up and Connecting the DVW326 3. Power on your PC. The PC must have an Ethernet network adapter or Ethernet port and an Internet browser installed, such as Firefox or Internet Explorer. The following browsers are supported: For Windows 2000, XP, Vista, Windows 8, Windows 7, Google Chrome, Firefox 1.07 and higher, Internet Explorer v7 and above, Netscape. For MAC OS X, 10.2, and higher: Firefox 1.07 and higher, Safari 1.x and higher. 4.
Ubee Interactive Connecting Devices to the Network Steps To mount the DVW326 on a wall: 1. Install the two screws horizontally on a wall 5.5 inches (140mm) apart. See the figure below. The screws should protrude from the wall so that you can fit the device between the head of the screw and the wall. If you install the screws in drywall, use hollow wall anchors to ensure the unit does not pull away from the wall due to prolonged strain from the cable and power connectors. 2. Mount the device on the wall.
Ubee Interactive Connecting Devices to the Network content). Note Refer to Troubleshooting the Installation on page 16 for troubleshooting information. 2.2.2 Connecting a Wireless Device Use the following steps to connect a wireless device to the cable modem (for example, a laptop computer). Default values are shown in the steps below. Steps To connect a wireless device to the DVW326: 1. Access the wireless networking feature on your wireless device.
Ubee Interactive Troubleshooting the Installation Example pre-shared key: C4A3V11000043 If using WPS, enter the WPS personal identification number (PIN). The WPS PIN is a randomly-generated number found on the Wireless Primary Network screen. Refer to Using the Primary Network Option on page 77. The WPS PIN can also be found on the device label. Refer to Understanding the Device Label on page 10. WPA-WPA2 TKIP+AES is the default encryption method. 3.
Ubee Interactive Troubleshooting the Installation The ETH1, ETH2, ETH3, or ETH4 LEDs on the back of the modem are not lit where Ethernet cables are connected. Restart the computer so that it can re-establish a connection with the DVW326. Check for a resource conflict (Windows users only): 1. Right-click My Computer on your desktop and choose Properties. 2.
3 Using the Web User Interface The Web user interface (UI) for the DVW326 is easy to use and allows you to view and configure several settings for your wireless gateway device. You can validate the installation by accessing the Web user interface on the device. Topics See the following topics: Accessing the Web User Interface Locally on page 18 3.
Ubee Interactive Accessing the Web User Interface Locally Note: Refer to Using the Software Option on page 21 for detailed field descriptions of the Status>Software screen. 3.1.1 Changing the User Password After successfully logging in to the DVW326 for the first time, the following pop-up window will appear, prompting you to change your password for security purposes. Click OK. The Status>Account screen will appear and allow you to enter a new password and then confirm the new password. Click Apply.
Ubee Interactive Accessing the Web User Interface Locally You will be returned to the login screen again. Enter the username (user) and the new password. Click OK. The Status>Account screen will appear again and will indicate that the password change has been accepted.
4 Understanding the Status Menu The Status menu of the Web user interface allows you to access information about the DVW326, such as software version, and connection (downstream and upstream) status. It also allows you to change the username and password, perform diagnostic tests, and reset user defaults.
Ubee Interactive Using the Connection Option Label Description Information Standard Specification Compliant Defines the current DOCSIS standard of the device. Hardware Version Defines the internal version number that identifies the hardware design. Software Version Defines the general software version of the device. Cable Modem MAC Address Defines the unique media access control (MAC) hardware address of the cable modem.
Ubee Interactive Using the Connection Option Upstream displays detailed information on the network traffic from the local computer to the remote destination (upstream channels). Steps To view connection information: 1. Click Status from the main menu. 2. Click Connection from the left side menu. Field descriptions are listed below the screen example.
Ubee Interactive Using the Connection Option Label Description Startup Procedure (Procedure, Status, Comment) Acquire Downstream Channel Displays the Downstream channel status and if the device has locked to a channel. Connectivity State Displays connection status and if the DVW326 is operational. Boot State Displays the status on boot up and if the device is operational. Configuration File Provides the status and file name of the configuration file currently used by the DVW326.
Ubee Interactive 4.3 Using the Account Option Using the Account Option Use the Account option to change the User username and password. Steps To reset the modem’s username and password: 1. Click Status from the main menu. 2. Click Account from the left side menu. Field descriptions are listed below the screen example. Label Description User User name Enter the new User username. New Password Enter the new User password. Confirm Password Confirm the new User password. Apply Saves the changes.
Ubee Interactive 4.4.1 Using the Diagnostics Option Using the Ping Option Use the Ping utility to test network connectivity between devices by sending a test message to a specific device. You can also confirm the size of data sent is the same as the size of data received. Steps To test connectivity between devices: 1. Click Status from main menu. 1. Click Diagnostics from the left side menu. 2. Choose Ping from the Utility drop-down menu. 3. Enter new parameter values or accept the default values. 4.
Ubee Interactive Using the Diagnostics Option Label 4.4.2 Description Ping Interval Defines the interval between ping operations in milliseconds. Start Test Abort Test Clear Results Defines what action to take. Start Test begins the ping. Abort Test stops the ping. Clear Results deletes previous test results in the Results table. Results Displays the results of the ping test. Using the Traceroute Option The Traceroute utility determines the IP addresses of hosts in the network path.
Ubee Interactive Using the Diagnostics Option Utility Provides a drop-down menu to choose Ping or Traceroute. Traceroute Parameters Target Defines the specific IP address or domain (for example, ubeeinteractive.com) to which you want to trace a route. Max Hops Defines the maximum number of hops. Hops are the number of routers the traceroute traverses. Default is 30. Data Size Defines the data size to send for the traceroute operation. Default is 64. Base Port Defines the destination port number.
Ubee Interactive 4.5 Using the User Default Option Using the User Default Option The User Default option allows you to restore factory defaults to the Firewall and Access Control settings. All other networking settings are not cleared and reset (for example, wireless settings). Steps To restore user defaults: 1. Click Status from the main menu. 2. Click User Default from the left side menu. Field descriptions are listed below the screen example.
5 Understanding the Basic Menu Basic gateway options provide the majority of configuration for the device including WAN IP addresses, LAN IP addresses, and DHCP. Advanced gateway options provide settings like MAC filtering and port forwarding. Topics See the following topics: Using Using Using Using the the the the Setup Option on page 30 DHCP Option on page 32 DDNS Option on page 34 Backup Option on page 35 Steps To access the basic menu: 1. Access the Web user interface.
Ubee Interactive Using the Setup Option Label Description LAN IP Address Defines the local IP address, which is the default gateway address for all wired LAN hosts that connect to the DVW326. MAC Address Displays the LAN interface’s hardware address. Interface/Prefix None Specified Indicates no interface or prefix has been specified. WAN IP Address Displays the current WAN public IP address obtained from the service provider. MAC Address Displays the WAN interface’s hardware address.
Ubee Interactive Using the DHCP Option Label 5.2 Description WAN Connection Type Selects the WAN connection type. For each type, different data entry is required, as explained below: DHCP: The WAN interface is set to a DHCP client, and the IP address is assigned by the service provider’s DHCP server. Static IP: For Static IP, you must manually enter the IP address for the WAN interface.
Ubee Interactive Using the DHCP Option Label Description DHCP Server Enables (Yes) or disables (No) DHCP on the device. If No is selected, all the static DHCP rules in this screen are ignored. Starting Local Address Defines the starting local IP address for the pool of IP addresses that can be used by connecting clients. Private addresses are translated to public IPs to be used on the network.
Ubee Interactive Using the DDNS Option Label 5.3 Description DHCP Clients Lists all DHCP clients currently connected to the device, either via an Ethernet link, or via a wireless connection. Each client is listed with the following information: MAC Address / IP Address / Subnet Mask Duration: Duration displays the accumulated time since the client acquired the IP address. Expires: Expires is the time until the IP expires and must be recycled.
Ubee Interactive Using the Backup Option Label 5.4 Description DDNS Service Enables or disables the DDNS service. When enabled, this service is available from www.dynDNS.org. User Name Defines the user name for the DDNS account. Password Defines the password for the DDNS account. Host Name Defines the host name for the DDNS account. IP Address Displays the IP address for the DDNS account. Status Displays if the DDNS service is enabled or disabled. Apply Saves changes.
Ubee Interactive Using the Backup Option The following window appears, giving you the option to save the file. Click the ‘Save File’ option and click ‘OK’. The file will be saved to your Downloads folder as a binary file (.bin) titled ‘GatewaySettings.bin.’ 5.4.2 Restoring the DVW326 to a Previously Saved Configuration To restore the modem to a previously saved configuration, click the Browse button. The File Upload dialog box appears and allows you to select the previously saved backup file.
Ubee Interactive Using the Backup Option The location for the backed up file appears to the right of the Browse button. Click the Restore button. You are advised that you will be required to reboot the modem. Click ‘OK’. You are then notified that the device has been reset. Click ‘RELOAD’.
Ubee Interactive Using the Backup Option You are then presented with the login screen for the modem. Enter the Username and Password to return to the modem User Interface.
6 Understanding the Advanced Menu Advanced options provide settings to configure your gateway, such as MAC filtering and port forwarding.
Ubee Interactive Using the Options Option Label Description WAN Blocking When enabled, WAN Blocking blocks PING access to the WAN Public Gateway IP address that is exposed to the Internet. When disabled, PING access is allowed to occur, which is necessary for the remote configuration of some VoIP phones (e.g., Cisco, Polycom).
Ubee Interactive Using the Options Option Label Description Remote Config Management Enables or disables access to the device from a remote system in order to configure settings. Remote management can be achieved by using SNMP, web/HTTP or telnet. Multicast Enable Optimizes the bandwidth utilization compared with unicast (especially video streaming applications). UPnP Enable Activates Universal Plug and Play (UPnP) when enabled.
Ubee Interactive Using the IP Filtering Option Label 6.2 Description PPTP Enables or disables the point-to-point tunneling protocol (PPTP) used to implement a virtual private network. MSN Enables or disables the Microsoft network protocol used for instant messaging. SIP Enables or disables the session initiation protocol application layer gateway (SIP ALG). SIP ALG inspects protocol packets and formats SIP message headers and SDP body to ensure proper signaling.
Ubee Interactive Using the MAC Filtering Option 4. Click IP Filtering from the left side menu. Field descriptions are listed below the screen example. Label 6.3 Description Start Address Defines the starting IP address to block. End Address Defines the ending IP address to block. Enabled Activates the rule when Enabled is checked. Apply Saves changes.
Ubee Interactive Using the Port Filtering Option 3. Click MAC Filtering from the left side menu. 4. Enter the MAC address to block in the text box to the left of the Add MAC Address button. 5. Click the Add MAC Address button. The MAC address is displayed in the filtered MAC address list. Field descriptions are listed below the screen example. Label 6.4 Description MAC Addresses Defines the MAC address to block. Enter the MAC address in the field.
Ubee Interactive Using the Port Filtering Option 2. Click Port Filtering from the left side menu. Field descriptions are listed below the screen example. For example: To prevent all Telnet access into and across your LAN: 1. Enter the Start and End ports to be 23. 2. Select Both for Protocol to include TCP and UDP. 3. Check Enabled. 4. Click Apply. Field descriptions are listed below the screen example. Caution Use caution when assigning port filtering by port range.
Ubee Interactive Using the Forwarding Option Label 6.5 Description Protocol Selects the protocol type. Options are UDP, TCP, or Both. Enabled Activates the rule and filters out all traffic on the specified ports. Apply Saves changes. Using the Forwarding Option Forwarding tells the DVW326 to which computer on the local area network to send data.
Ubee Interactive Using the Forwarding Option . d. Click Apply. e. Test your local host or application such as your Xbox to see if it is functioning properly. Continue with port forwarding if the host or application is not communicating correctly. 2. Assign a Static IP lease to the client/host to which you are setting up forwarding. This way, the IP does not change and disrupt your forwarding rules.
Ubee Interactive Using the Forwarding Option 5. Enter information in the forwarding fields as shown in the screen shot below. Field descriptions follow. Label Description Local IP Defines the IP address of the local LAN device to which the forwarding rule applies. For example, an Xbox or PC. Local Start Port Defines the starting port number listened to by the server host located in your LAN. Local End Port Defines the ending port number listened to by the server host located in your LAN.
Ubee Interactive Using the Forwarding Option External Start Port Defines the port number to start the range of ports to publish to the Internet. External End Port Defines the port number to end the range of ports published to Internet. Note: Be very careful with ranges. Ports within a range are not usable by other applications that may require them. It is common and safer to enter the same port number as the start and end of the range. Protocol Selects the protocol type.
Ubee Interactive 6.5.3 Using the Forwarding Option Setting Up Forwarding for an Xbox Example Following is an example of how you would set up a single Xbox running Modern Warfare 2. Since multiple ports are used for the Xbox and the Modern Warfare 2 game, a separate forwarding rule is set for each port. Multiple ports and forwarding rules may not be required for other applications. Steps To set up port forwarding for an Xbox: 1. Click Advanced from the main menu. 2.
Ubee Interactive 6.6 Using the Port Triggers Option Using the Port Triggers Option Port Triggers define dynamic triggers to specific devices on the LAN. This allows special applications that require specific port numbers with bi-directional traffic to function properly. Applications such as video conferencing, voice, gaming, and some messaging program features may require these special settings.
Ubee Interactive Using the Port Triggers Option 4. Enter information in the Port Trigger fields as shown below. Field descriptions follow the screen shot. Label Description Trigger Start Port Defines a port number or the starting port number in a range of trigger port numbers. Trigger End Port Defines a port number or the ending port number in a range of trigger port numbers. Target Start Port Defines a port number or the starting port number in a range of target port numbers.
Ubee Interactive Using the Port Triggers Option Label Description Description Names the triggering rule. Enabled Enables (on) or disables (off) the triggering rule. Apply Saves changes. Remove All Removes all of the input host’s MAC addresses. 5. Click Apply. The port trigger rule is created and displayed in the table. Additional field descriptions are listed below the screen example. Label Description Remove All Deletes all the port trigger rules.
Ubee Interactive 6.7 Using the Pass Through Option Using the Pass Through Option Use the Pass Through option to configure a pass through table. Devices in the pass through table are treated as bridge devices, storing and forwarding data between LAN interconnections. Steps To configure a pass through table: 1. Click Advanced from the main menu. 2. Click Pass Through from the left side menu. The pass through fields are explained following this screen example.
Ubee Interactive Using the DMZ Host Option Label 6.8 Description Pass Through MAC Addresses Allows you to enter the input host’s MAC address. Add MAC Address Adds the entered MAC address. Addresses entered: n/32 Displays the MAC addresses to be blocked. The number of MAC addresses is shown as 0/32 where 0 is the number of addresses in the list. You can add up to 32 MAC addresses at one time. Remove MAC Address Removes the selected input host’s MAC address.
Ubee Interactive Using the DMZ Host Option Label Description DMZ Address Defines the IP address of the host to be exposed. Apply Saves changes.
7 Understanding the Firewall Menu Use these instructions to configure the DVW326 firewall settings to control what types of traffic are allowed on your network. The firewall can block certain Web-oriented cookies, Java scripts, and pop-up windows. It is highly recommended the Firewall is left enabled at all times to protect against denial of service (DoS) attacks. Refer to Using the Basic Option on page 57 to block Internet access to specific sites.
Ubee Interactive Using the Local Log Option Label 7.2 Description IPv4 Firewall Protection Defines the level of protection. Choices are Off, Low, Medium, and High. Services are based on the protection level and displayed in the Allowed Services window. Port Scan Detection When enabled, detects port scans that probe for available ports and potentially use these ports to detect weakness in the network. Optimize for XBOX When enabled, this feature stabilizes and improves video streaming.
Ubee Interactive Using the Remote Log Option Label 7.3 Description Contact Email Address Defines the email address where you want to send the log. SMTP Server Name Defines the name of the SMTP server, such as smtp.example.com. SMTP Username Defines the username for the email address, such as contact@company.com. SMTP Password Defines the password for the email address. E-mail Alerts Enables or disables log reporting. Apply Saves the settings and completes the setup.
Ubee Interactive Using the Remote Log Option Label Description Permitted Connections When checked, logs all access attempts that are allowed by the firewall. Blocked Connections When checked, logs all access attempts that are blocked by the firewall. Known Internet Attacks When checked, logs all known attacks from the Internet. Product Configuration Events When checked, logs when the DVW326 is configured/modified by a user or administrator. to SysLog server at 192.168.0.
8 Understanding the Access Control Menu The Access Control menu allows you to control Internet access for users on the DVW326 network. It provides the following features: Define user/password access. Block specific Web sites and Web sites based on keywords. Define the times users are allowed to access the Internet. View a local log to view Internet activity.
Ubee Interactive Label Description Add User Remove User Enable Defines user accounts. To add a new user, add the user name and click Add User. The user then becomes selectable in the User Settings drop down menu. To select an existing user, choose the user from the User Settings drop down menu. To activate the user, check Enable. To remove a user, select the user from the User Settings drop down menu and click Remove User. Password Defines the password for this user.
Ubee Interactive Label 8.2 Description Time Access Rule Selects a defined time access rule to apply to the selected user. Session Duration Allows you to enter a time in minutes for the user’s session to expire. When the session expires, the user can log in again for the same session duration. Inactivity Time Allows you to enter the time out value when a user has no activity on the Internet. When the time expires, the user interface to the Internet is canceled.
Ubee Interactive Label Description Enable Access Control Activates the Access Control feature when checked. Apply Saves all changes in the screen and activates Access Control, if enabled. Content Policy Configuration Add New Policy Adds a policy to the Policy List. Enter the policy name and click Add New Policy. The policy then becomes selectable in the Content Policy List drop down menu. Content Policy List Lists existing policies you can choose to use.
Ubee Interactive Label Remove Keyword Removes a keyword from the keyword list. Select the keyword from the Keyword List, and click Remove Keyword. Blocked Domain List Displays Web domains (for example, unwanted.com) you can use to block access to those domains. Add Domain Adds a domain to the Blocked Domain List. Enter a domain in the field next to the Add Domain button, and click Add Domain. Remove Allowed Domain Removes a domain from the Blocked Domain List.
Ubee Interactive Label Description Add New Policy Adds a new policy. Enter a policy name in the field next to the Add New policy button, and click the Add New Policy button. The policy then becomes selectable in the Time Access Policy List drop down menu. Time Access Policy List Lists the existing policies in a drop-down menu. Enabled Activates a policy. Select the policy from the Time Access Policy List drop-down menu and check Enabled. Remove Deletes a policy.
Ubee Interactive 8.4 Using the Local Log Option The Local Log option displays Access Control event log reporting. Steps To view the access control local log: 1. Click the Access Control link from the top of the screen. 2. Click Local Log from the left side of the screen. The Local Log fields are explained following this screen example. Label Description Last Occurrence Displays the time when the last event occurred.
9 Understanding the Wireless Menu Use the Wireless menu to configure a wireless network. Topics See the following topics: Using the Wireless Radio Option on page 68 Using the Primary Network Option on page 71 Using the Advanced Option on page 76 Using the Access Control Option on page 78 Using the Wi-Fi Multimedia Option on page 80 Using the Bridging Option on page 82 Deploying and Troubleshooting the Wireless Network on page 83 Steps To access the wireless menu: 1.
Ubee Interactive Using the Wireless Radio Option Label Description Wireless Interfaces Displays the wireless name (SSID) for the DVW326 or uses the default. Refer to Understanding Default Values and Logins on page 9 for more information on the SSID. Wireless Displays the wireless radio’s status, Enabled or Disabled. Country Defines the country where this device is located. Set by default to Q1. Output Power Output power setup can be one of the following 4 options: 25%, 50%, 75%, or 100%. 802.
Ubee Interactive Using the Wireless Radio Option Label 9.1.1 Description Bandwidth Sets the bandwidth to 20Mhz or 40Mhz. For 40 MHz, set the sideband to lower or upper 20Mhz. 40 MHz channels double the channel width. This allows doubling the PHY data rate over a single 20 MHz channel. Sideband for Control Channel (40MHz only) Only when using 40MHz Bandwidth should you choose the Lower or Upper 20MHz.
Ubee Interactive Using the Primary Network Option Label 9.2 Description Network Name Displays the name of the wireless network (SSID) broadcast by the access point. Security Mode Displays the encryption method used. Mode Displays the mode of the wireless access point: Possible modes are: Master – Communicates with associated wireless cards that are in managed mode. Appears as a normal access point with an SSID and channel.
Ubee Interactive Ubee DVW326 Advanced Wireless Voice Gateway Subscriber User Guide • March 2014 Using the Primary Network Option 72
Ubee Interactive Using the Primary Network Option Label Description Primary Network Enables or disables the primary network. This field is enabled by default. Network Name (SSID) Defines the wireless primary network name (SSID) to which client devices connect. (Example: DVW326.E5C61A-2.4G). The WLAN MAC address appears in parenthesis next to the SSID at the top of the screen. Refer to Understanding Default Values and Logins on page 9 on page 1 for more information on the SSID.
Ubee Interactive Using the Primary Network Option Label Description WPA Pre-Shared Key Displays (checked) or hides (unchecked) the WPA key. The encryption mechanisms for WPA and WPA-PSK are the same, except that WPA-PSK uses a simple common password instead of user-specific credentials. Show Key Displays the pre-shared key when checked. The pre-shared key for the DVW326 is the last 13 characters of the device’s serial number. RADIUS Server Defines the IP address of the RADIUS server, if used.
Ubee Interactive Using the Primary Network Option Label Description Generate WEP Keys Forces the device to generate 4 WEP keys automatically. Apply Saves changes. Automatic Security Configuration — Sets up WPS (Wi-Fi Protected Setup) for devices connecting to the wireless network. WPS/Disabled Enables or disables WPS option. When enabled, the following fields are available: WPS Config State Defines if the WPS has been configured or not.
Ubee Interactive 9.3 Using the Advanced Option Using the Advanced Option Use the Advanced option to configure data rates and Wi-Fi thresholds. 1. Click Wireless from the main menu. 2. Click Advanced from the left side menu. Field descriptions are listed below the screen example.
Ubee Interactive Using the Advanced Option Label Description 54g™ Mode Selects the network mode in which to run the DVW326. The options are: 54g auto – self adaptive connection 54g performance – highest speed 54g LRS – limited speed 802.11b – connections to 11b clients only. This field can be set only if 802.11-n Mode is set to Off in the Radio screen as discussed on Using the Wireless Radio Option on page 68. XPress™ Technology Enables or disables the XPress feature.
Ubee Interactive Using the Access Control Option Label 9.4 Description Fragmentation Threshold Specifies the fragmentation threshold packet size between 2562346 bytes. Fragmentation takes place when a packet’s size exceeds the fragmentation threshold. RTS Threshold Specifies the RTS threshold from 0 to 2347ms. This setting determines how large a packet can be before the DVW326 coordinates transmission and reception to ensure efficient communication.
Ubee Interactive Using the Access Control Option Label Description Wireless Interface Defines the network name (SSID) and MAC address for which you are setting access control parameters. MAC Restrict Mode Controls wireless access to your network by MAC address. Disabled turns off MAC restrictions and allows any wireless client to connect to this device. However, if you use other security mechanisms for access to the wireless network, clients must still adhere to those restrictions.
Ubee Interactive 9.5 Using the Wi-Fi Multimedia Option Using the Wi-Fi Multimedia Option Use the Wi-Fi Multimedia option to configure the quality of service (QoS) to ensure the best service in your wireless networks. Controls WLAN transmission priority on packets transmitted over the wireless network. Wi-Fi Multi-Media Quality of Service (WMM QoS) is a part of the IEEE 802.11e QoS enhancement to certified Wi-Fi wireless networks.
Ubee Interactive Using the Wi-Fi Multimedia Option Label Description WMM Support Enables (On) or disables (Off) WMM support. No-Acknowledgement Enables (On) or disables (Off) acknowledging data frames. In QoS mode, frames to send can have two values: QosAck and QosNoAck. Frames with QosNoAck are not acknowledged, avoiding the retransmission of highly time-critical data. Power Save Support Enables (On) or disables (Off) power savings.
Ubee Interactive Using the Bridging Option CWmin CWmax AIFSN TXOP (b) Limit (usec) TXOP (a/g) Limit (usec) Discard Oldest First 9.6 Sets the time for the following fields: CWmin – Contention window minimum CWmax – Contention window maximum AIFS – Arbitration inter-frame space TXOP – Transmit opportunity Discard Oldest First – Removes oldest frame when set to On. EDCA STA Parameters Allows you to prioritize wireless network traffic for receiving terminals.
Ubee Interactive Deploying and Troubleshooting the Wireless Network Steps To configure the modem as a bridge: 1. Click Wireless from the main menu. 2. Click Bridging from the left side menu. Field descriptions are listed below the screen example. Label 9.7 Description Wireless Bridging Enables or disables bridging. Remote Bridges Defines the MAC addresses of other wireless access points that you want to establish a bridge to and from. These access points must also have bridging enabled.
Ubee Interactive Deploying and Troubleshooting the Wireless Network To determine the received signal strength, refer to Using the Access Control Option on page 78 and review the RSSI value. A receive signal strength indicator between 0 to -64 dBm is considered optimal. Levels of -67dBm and lower (for example, -70, -80, etc.) have a downward impact on wireless data throughput.
Ubee Interactive Deploying and Troubleshooting the Wireless Network Attenuation Considerations at 2.4GHz Material Attenuation Human Body 3dB Trees (Note 2) 0.15dB / foot Note 1: Different types of concrete materials are used in different parts of the world and the thickness and coating differ depending on whether it is used in floors, interior walls, or exterior walls. Note 2: The attenuation caused by trees varies significantly depending upon the shape and thickness of the foliage. 5.
Ubee Interactive Deploying and Troubleshooting the Wireless Network Checking Wireless Signal Strength and Speed Windows PC 1. Click the Wireless networking icon in the system tray to display a list of available wireless networks. 1. Hold down the Option key and click on the wireless icon (Airport) on the right side of the top menu bar. 2. Click “Open Network and Sharing Center,” then click “Wireless Network Connection.” 2. Information about the current wireless connection appears below the SSID.
Ubee Interactive Deploying and Troubleshooting the Wireless Network Band 2.4GHz Network Range Wider range than the 5GHz band Interference Higher interference levels compared to the 5GHz band, as many wireless devices such as cordless phones, microwave ovens, and computers use the 2.4GHz frequency. Application Recommended for simple Internet browsing and email, as these applications don’t take too much bandwidth and work fine at a greater distance.
10 Understanding the Telephony Menu Telephony options provide settings for the voice functions of the DVW326. Topics See the following topics: Using Using Using Using Using the the the the the Status Option on page 88 DHCP Option on page 89 QoS Option on page 91 Provisioning Option on page 92 Event Log Option on page 93 Steps To access the telephony menu: 1. Access the Web interface. Refer to Accessing the Web User Interface Locally on page 18. 2. Click Telephony from the main menu. 10.
Ubee Interactive Using the DHCP Option Label Description Startup Procedure Telephony DHCP Displays the DHCP IP address of the MTA portion of the device. Telephony Security Displays the security mode of the MTA (Basic, Hybrid, or Security). Telephony TFTP Displays if the MTAs TFTP server is available. Telephony Call Server Registration Displays the status of the MTA’s registration to the service provider’s call server per line (Disconnected, Operational).
Ubee Interactive Using the DHCP Option example. Label Description Lease Parameters FQDN Displays the fully qualified domain name (FQDN), which specifies all the domain levels of the domain name system. IP Address/Submask Displays the IP address and submask of the telephone connection. Gateway Displays the gateway address. Bootfile Displays the location and file name of the file used to configure the telephony system. Primary DNS Displays the main domain name server.
Ubee Interactive Using the QoS Option Label 10.3 Description SNMP Entity (Sub-option 3) Displays the SNMP entity Kerberos Realm (Sub-option 6) Displays the Kerberos domain name. Provisioning Timer (Sub-option 8) Displays the time interval for the provisioning flow to complete, if set. Using the QoS Option Use the Quality of Service (QoS) option to monitor the DVW326 error codewords, payload header suppression, and service flows. Steps To view QoS settings: 1. Click Telephony from the main menu.
Ubee Interactive Using the Provisioning Option Label 10.4 Description SFID Displays the service flow ID number. Service Class Name Displays the service class name string that the CMTS associates with a QoS parameter set. Direction Displays the direction of the data flow. Primary Flow Indicates if the SFID is a primary flow or not. Packets Displays the quantity of packets transported on a single SFID.
Ubee Interactive Using the Event Log Option Label Description MTA Config File Filename Displays the config file being used. Contents Displays the current settings. Enterprise MIBs 10.5 OID Displays the eMTA MIBs. Value Displays the current value of the MIBs. Using the Event Log Option Use the Event Log to view events associated with the MTA.
Ubee Interactive Using the Event Log Option Steps To view the MTA event log: 1. Click Telephony from the main menu. 2. Click Event Log from the left side menu. Field descriptions are listed below the screen example. Label Description Time Displays the time of the event. Priority Displays the priority level of the displayed event. ID Displays an identification number for the event. Text Defines the event with a detailed textual description.
11 Understanding the Battery Menu The Battery menu of the Web user interface allows you to access information about the battery, including estimated time remaining and current levels.
Ubee Interactive Using the UPS Option Label Description Battery Charge Module Software Driver Describes the driver used in the software. Built Indicates the date and time the battery was manufactured. Battery Status 11.2 Current Power Source Displays the power source for the device, such as Utility through the power cord or internal battery power. Charger State Displays the status of the battery, such as Sleep or Idle. Number of Batteries Indicates the number of batteries in the device.
Ubee Interactive Using the Interface Delay Option Label Description Measurement 11.3 Status Displays the current status of the battery. Capacity Displays the capacity of the battery. Measured Voltage Displays the current voltage of the battery. Estimated Time Remaining Displays the time in minutes remaining on the battery. Pack Temperature Displays the battery temperature in Celsius.
Ubee Interactive Using the Interface Delay Option Label Description Interface DOCSIS CM Defines the length of time in seconds the DOCSIS CM interface will be active before being turned off when the device is operating on battery power. WiFi Defines the length of time in seconds the WiFi interface will be active before being turned off when the device is operating on battery power.
12 Understanding the USB Menu The USB menu of the Web user interface allows you to configure USB storage devices and media file scanning. Topics See the following topics: Using Using Using Using Using the the the the the USB Basic Option on page 99 Approved Devices Option on page 100 Storage Basic Option on page 102 Storage Advanced Option on page 103 Media Server Option on page 106 Steps To access USB options: 1. Access the Web user interface.
Ubee Interactive Using the Approved Devices Option Label 12.2 Description Enable USB Devices connected to the USB port Allows you to enable USB devices that are plugged in to the USB port. Options are All, Approved, or None. The default setting is All. Approved Devices Takes you to the Approved Devices page. Enable USB Devices to be Shared Storage Allows you to designate USB devices to be shared storage. Storage Configuration Takes you to the Storage Basic page.
Ubee Interactive Using the Approved Devices Option Label Description Enable USB devices connected to the USB port Allows you to enable USB devices that are connected to the USB port. Options are All, Approved, or None. Apply Changes Saves changes. Approved USB Devices Displays information about currently approved USB devices. Select Allows you to select the device by checking the box. Volume Name Displays the name of the USB device. Manufacturer Displays the manufacturer of the USB device.
Ubee Interactive Using the Storage Basic Option Label 12.3 Description Add To add an available USB device to the Approved USB Devices list, select the device and click Add. Refresh List Allows you to refresh the lists of approved and available USB devices. Safely Remove Device Allows you to safely remove a USB device. Click Safely Remove Device. The following window pops up. Select the device you want to remove from the drop down menu, and click “Remove Selected Device.
Ubee Interactive Using the Storage Advanced Option Label 12.4 Description Network/Device Name Allows you to define the network and device name. Default Sharing Allows you to set the default sharing option for the device. Options are: 1. Share specified folders and all approved devices 2. Only share specified folders Apply Saves changes to default sharing settings. Shared Network Folders Shows information about shared network folders.
Ubee Interactive Using the Storage Advanced Option Label Description Network/Device Name Allows you to define the network and device name. Workgroup Name If you are using a Windows workgroup rather than a domain, the workgroup name is displayed here. Set Admin Name/Password Enter the NAS (network attached storage) administrator name and password, then you will be allowed to change the user name and password. Protocols Allows you to enable or disable access methods.
Ubee Interactive Using the Storage Advanced Option Label Description Apply Saves changes. Available Network Folders Displays information about available network folders. Actions Displays Edit and Remove buttons for the folder. Share Name Displays the shared name the folder was given during “Create New Folder.” Device Displays the device type and name. Folder Displays the full path of the folder.
Ubee Interactive 12.5 Using the Media Server Option Using the Media Server Option The Media Server page allows you to configure the DLNA media server. The media server must be DLNA-certified. The DLNA (Digital Living Network Alliance) defines standards that enable devices to share information such as photos, videos, and music. The media server name and the file names that will be scanned on the USB storage devices are configured using this option. Steps To view media server information: 1.
Ubee Interactive Ubee DVW326 Advanced Wireless Voice Gateway Subscriber User Guide • March 2014 Using the Media Server Option 107
Ubee Interactive Using the Media Server Option Label Description Basic Settings Media Server Displays whether the media server is enabled or disabled. Media Server Name The media server name, the name that will show up on media players. Test Mode Allows you to select the test mode. Options are: 1. Normal Operation 2. UPnP Certification 3. DLNA Certification Apply Basic Settings Applies the basic settings that have been selected.
2 Glossary This chapter defines terms used in this guide and in the industry. 54GTM The internal wireless adapter from Broadcom. ALG (Application-Level Gateway) A type of security device that acts on behalf of the application servers on a network, hiding the servers themselves from traffic that might be malicious. AP (Access Point) A device that allows wireless devices to connect to a wired network using WiFi, or related standards. Broadcast A packet sent to all devices on a network.
Ubee Interactive Glossary DHCP (Dynamic Host Configuration Protocol) A protocol that centrally automates the assignment of IP addresses in a network. Using the Internet’s set of protocols (TCP/IP), each machine that can connect to the Internet needs a unique IP address. For example, when the service provider sets up computer users with a connection to the Internet, an IP address is assigned to each machine.
Ubee Interactive Glossary Firewall A highly effective method to block unsolicited traffic from outside the connected computers in your gateway and local network. FTP (File Transfer Protocol) A network protocol used to transfer files from one host to another over a TCP-based network. Gateway A local device, usually a router, that connects hosts on a local network to other networks – sometimes with different incompatible communication protocols. The DVW326 is an example of a gateway.
Ubee Interactive Glossary IUC (Interval Usage Code) Interval usage codes define different profiles for upstream burst profiles to use for the data. IUCs are sent to the cable modem from the CMTS to tell the device important characteristics to use for the burst, such as modulation type, preamble length, and so on. Kerberos A network authentication protocol which works on the basis of “tickets” to allow nodes communicating over a non-secure network to prove their identity to one another in a secure manner.
Ubee Interactive Glossary Ranging A process in which a cable modem sends a range request at a power of 8 dBmV (very low power). If it does not receive a range response from the CMTS, the cable modem retransmits the range request at a 3 dB higher power level and continues the process until a range response is received. Router A device that forwards data between networks. An IP router forwards data based on IP source and destination addresses.
Ubee Interactive Glossary Subnet A portion of a network that shares a common address component. On TCP/IP networks, subnets are defined as all devices whose IP addresses have the same prefix. For example, all devices with IP addresses that start with 10.1.10 would be part of the same subnet. IP networks are divided using a subnet mask.
Ubee Interactive Glossary UPNP (Universal Plug and Play) A set of networking protocols that permits networked devices to seamlessly discover each other’s presence on the network to enable data sharing, communications, and entertainment. Upstream A term to describe the direction of data from the customer to the network service provider. URI (Uniform Resource Identifier) A string of characters used to identify a name or a resource on the Internet.
