DVW2110 Wireless Voice Cable Modem and Router Subscriber User Guide for Telmex Colombia December 2011 www.ubeeinteractive.com 8085 S. Chester Street, Suite 200 Englewood, CO 80112 1.888.390.8233 Sales (email): amsales@ubeeinteractive.com Support (email) amsupport@ubeeinteractive.
Notices and Copyrights Copyright © 2011 Ubee. All Rights Reserved. This document contains proprietary information of Ubee and is not to be disclosed or used except in accordance with applicable agreements. This material is protected by the copyright laws of the United States and other countries.
Contents 1 Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 1.1 1.2 1.3 1.4 1.5 1.6 1.7 1.8 1.9 Understanding Safety and Regulatory Information . . . . . . . . . . . . . . . . . . . . . . . . . . Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Understanding the Customer Premises Network . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Ubee Interactive iv Ubee DVW2110 Wireless Voice Cable Modem and Router Subscriber User Guide • December 2011
1 Introduction Welcome to the Ubee family of data networking products. This document provides instructions for anyone who installs, configures, maintains, and uses the DVW2110 Wireless Voice Cable Modem and Router. Ubee recommends that you review this guide before installing and using the device. Topics See the following topics: 1.
Introduction Ubee Interactive Always follow basic safety precautions to reduce the risk of fire, electrical shock and injury. To prevent fire or shock hazard, do not expose the unit to rain, moisture, or install this product near water. Never spill any form of liquid on or into this product. Do not use liquid cleaners or aerosol cleaners on or close to the product. Use a soft dry cloth for cleaning. Do not insert any sharp object into the product’s module openings or empty slots.
Ubee Interactive Introduction Radiation Exposure Statement: This equipment complies with IC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with minimum distance 20cm between the radiator & your body. This device has been designed to operate with an antenna having a maximum gain of 2 dBi. Antenna having a higher gain is strictly prohibited per regulations of Industry North America. The required antenna impedance is 50 ohms. 1.
Introduction Ubee Interactive Downstream* Frequency Range: 88MHz ~ 860 MHz Modulation: 64/256 QAM, Channel Bandwidth: 6 MHz Maximum Data Rate: 30Mbps (64QAM), 42.8Mbps (256QAM) RF Input/Output Power: -15 to +15 dBmV Input Impedance: 75 Ω Symbol Rate: 5.057/5.361/M symbols/sec *Actual speeds vary based on factors including network configuration, service tier, and network conditions.
Ubee Interactive Introduction NAT Firewall, MAC/IP/Port Filtering, Parental Control, Stateful Packet Inspection (SPI), DoS Attack Protection, WPS/ WPA/ WPA2/ WPA-PSK & 64/128-bit WEP Encryption Maximum of 4 SSIDs 802.11b/g/n Compliant with Wireless Link Speeds up to 65 Mbps* Wi-Fi Single Band (2.
Introduction 1.6.2 Ubee Interactive Finding the MAC Address of the Device Use one of the following options to find the MAC address of the device: Option 1: Look on the bottom of the device for the Cable RF MAC Address. Option 2: Access the device Web interface and find the MAC address in the opening screen, (the Cable Modem Information screen). To access the Web interface, refer to Accessing the Web User Interface on page 15. 1.
Ubee Interactive 1.8 Introduction Understanding the DVW2110 Back Panel The image below and the following table describe the device’s back panel connections. Label POWER Description Connects the device’s power adapter to the device. WARNING: Use only the power adapter shipped with this device. Failure to do so may cause damage to the device. TEL Connects an analog telephone using a standard RJ11 cable. Telephone service must be enabled through the service provider to use home telephony.
Introduction 1.9 Ubee Interactive Understanding the DVW2110 Front Panel and LED Behavior The following image and table describe LED behavior of the DVW2110. The LED labels represent the following: ETHNET - Ethernet connection status. WPS - Wi-Fi Protected Setup status. WLAN - Wireless Local Area Network status. TEL - Telephone line status. READY - Ready to connect to the Internet. US - Upstream signal activity. DS - Downstream signal activity. POWER - Power is on (lit) or off (unlit).
2 Installing and Connecting the Device Use these instructions to install and connect the DVW2110. Topics See the following topics: Installing the DVW2110 on page 9 Connecting a Device to Your Network on page 10 Troubleshooting the Installation on page 13 2.1 Installing the DVW2110 You install the device by connecting it to a power supply, your computer, internet service, and optional phone service.
Installing and Connecting the Device Ubee Interactive an internet browser installed, such as Netscape or Internet Explorer. The following browsers are supported: For Windows 2000, XP, Vista, Windows 7: Firefox 1.07 and higher, Internet Explorer v7 and above, Netscape. For MAC OS X, 10.2, and higher: Firefox 1.07 and higher, Safari 1.x and higher. 4.
Ubee Interactive Installing and Connecting the Device Steps To connect an Ethernet device to the network: 1. Verify an Ethernet device (for example, a PC) is connected to the cable modem. See Installing and Connecting the Device on page 9. 2. Use the device LEDs to confirm operations. The POWER, DS, US, and READY LEDs are solidly lit in normal operations. The ETHNET LED is lit when a device is connected to the Ethernet port.
Installing and Connecting the Device Ubee Interactive requests. The default SSID is equal to the last 4 characters of the Cable RF MAC address printed on the bottom of the cable modem. For example: MAC Address = 906EBB360957 SSID = 0957 Note If you cannot see or connect to the SSID, contact the cable service provider to enable wireless services. 5. Enter the network key (WEP). This value is found in the Wireless Primary Network option. To find the default network key: a.
Ubee Interactive 2.3 Installing and Connecting the Device Troubleshooting the Installation Use the following tips for troubleshooting the installation. None of the LEDs are on when I power on the Wireless LAN Cable Modem. Verify the power outlet is energized and the power adaptor is connected to the power outlet. Check the connection between the power adapter and the cable modem. Power off cable modem by removing the power cord from the back of the unit.
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3 Accessing the Web User Interface The Web interface allows you to install, view modem settings, and monitor the DVW2110 Wireless Voice Cable Modem and Router. This chapter explains how to access the Web interface. Users are able to access different options based on their login. Topics See the following topics: Accessing the Web Interface as a User on page 15 Understanding Operation Modes and the Web User Interface on page 19 3.
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4 Understanding the Cable Modem Menu The Modem menu provides access to information about the modem, such as downstream and upstream connections and event logs.
Understanding the Cable Modem Menu Ubee Interactive Steps To view modem information: 1. Access the Web interface. 2. Click the Modem link from the top menu. 3. Click the Information link from the left side of the screen. Field explanations are listed following the screen example. Label Description Cable Modem Information 18 Cable Modem Displays the current DOCSIS standard of the device. MAC Address Displays the unique Media Access Control (MAC) hardware address of cable modem RF interface.
Ubee Interactive Understanding the Cable Modem Menu Label Description MTA Information 4.2 MAC Address DIsplays the MAC address of the MTA. The MTA module (voice/telephony) of the device has a unique MAC address, like the cable modem module. CA Key Displays the MTA module (voice/telephony) Certificate Authority (CA) key that is transferred from the service provider after the cable modem is authenticated.
Understanding the Cable Modem Menu 4.3 Ubee Interactive Using the Cable Modem Downstream Option The Downstream screen displays detailed information on the device’s connection to downstream channels from the service provider. Steps To view downstream information: 1. Access the Web interface. 2. Click the Modem link from the top menu. 3. Click the Downstream link from the left side of the screen. Field explanations are listed following the screen example.
Ubee Interactive Understanding the Cable Modem Menu Label 4.4 Description RxMER (dB) Displays the Receiver Modulation Error Ratio. The RxMER is used to quantify the performance of a digital radio receiver in a communications system using digital modulation. Correctable Codewords Displays the quantity of codewords which are correctable. Uncorrectable Codewords Displays the quantity of codewords which are not correctable. Refresh Recaptures and displays screen values.
Understanding the Cable Modem Menu Ubee Interactive Label 4.5 Description Lock Status Displays the upstream lock status. Modulation Displays the current cable modem upstream modulation type (QPSK/ QAM8 /QAM16/ QAM32/ QAM64/ QAM128/ QAM256). Symbol Rate (Ksym/sec) Displays the symbol rate in kilosymbols per second. Upstream Mini-Slot Size Displays the current cable modem upstream mini-slot size in Timebase Ticks of 6.25.
Ubee Interactive 4.6 Understanding the Cable Modem Menu Using the Cable Modem Event Log Option The Event Log screen displays log information that may be useful to diagnose operational issues with the device. It also displays all logins to this Web interface. Steps To view event log information: 1. Access the Web interface. 2. Click the Modem link from the top menu. 3. Click the Event Log link from the left side of the screen. Field explanations are listed following screen example.
Understanding the Cable Modem Menu Ubee Interactive Label 24 Description First Time Displays the time of the event. Last Time Displays the last time of the event. Priority Displays the event log severity. Description Displays a detailed description of the event log. Refresh/Clear Log Refreshes the event log record. Clear Log erases the screen.
5 Glossary This chapter defines terms used in this guide and in the industry. Broadcast A packet sent to all devices on a network. Cable Modem Termination System (CMTS) Typically located in the cable company’s headend, the CMTS is equipment that provides highspeed data services to subscribers, such as cable Internet and VoIP. Channel Bonding A computer networking configuration where two or more network interfaces are combined on a host computer for redundancy or increased throughput.
Glossary Ubee Interactive Dynamic Host Configuration Protocol (DHCP) A protocol that centrally automates the assignment of IP addresses (see IP Address) in a network. Using the Internet’s set of protocols (TCP/IP) (see Transmission Control Protocol/Internet Protocol (TCP/IP)) , each machine that can connect to the Internet needs a unique IP address. For example, when the service provider sets up computer users with a connection to the Internet, an IP address is assigned to each machine.
Ubee Interactive Glossary Local Area Network (LAN) A group of computers and associated devices such as printers and servers that share a common communication line and other resources within a small geographic area. Media Access Control (MAC) Address A unique number assigned by the manufacturer to any Ethernet networking device, such as a network adapter, that allows the network to identify it at the hardware level. Usually written in the form 01:23:45:67:89:ab.
Glossary Ubee Interactive Subnet A portion of a network that shares a common address component. On TCP/IP networks, subnets are defined as all devices whose IP addresses have the same prefix. For example, all devices with IP addresses that start with 10.1.10 would be part of the same subnet. IP networks are divided using a subnet mask.
Ubee Interactive Glossary Wide Area Network (WAN) A long-distance link or computer network that spans a relatively large geographical area that connects remotely located LANs. Typically, a WAN consists of two or more LANs. The Internet is a large WAN. Wi-Fi Protected Setup (WPS) A security protocol for wireless home networks. Created by the Wi-Fi Alliance, this protocol allows home users to easily set up wireless security and add new devices without needing to enter long passwords.
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