Ubee DDW3612 Wireless Cable Modem Gateway Firmware Version: 8.9.1002 Subscriber User Guide version 10/14/10 www.ubeeinteractive.com 8085 S. Chester Street, Suite 200 Englewood, CO 80112 1.888.390.8233 Sales (email): amsales@ubeeinteractive.com Support (email) amsupport@ubeeinteractive.
Notices and Copyrights Copyright ©Ubee 2010. All Rights Reserved. This document contains proprietary information of Ubee and is not to be disclosed or used except in accordance with applicable agreements. This material is protected by the copyright laws of the United States and other countries.
Contents 1 Introduction. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 1.1 Device Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1.1.1 Application Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1.1.2 Physical Specifications, Standards, Firmware Operations . . . . . . . . . . . . . . . 1.1.3 Default Values . . . . . . . . . . . .
Ubee Interactive 3.9 3.10 3.11 ii 3.8.7 Additional Information - WiFi MultiMedia (WMM) . . . . . . . . . . . . . . . . . . . . . Wireless Network Deployment and Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . 3.9.1 Wireless Speeds and Performance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Parental Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3.10.1 Parental Control - User Setup . . . . . . . . . . . . .
1 Introduction Welcome to the Ubee family of data networking products. This guide is specific to the DDW3612 Wireless Cable Modem Gateway. This document serves the following purposes: To define all relevant device compliance standards and physical specifications. To provide user level instructions and explain device features. To provide installation instructions and troublehsooting information. 1.1 Device Overview This section contains the following subsections: Application Diagram (p. 2).
1.1 Device Overview Ubee Interactive 1.1.1 Application Diagram The following graphic depicts the general connection topology and use of the DDW3612. Ubee DDW3612 Up to 4 Ethernet LAN Connections Cable Desktop PCs, Router, Hub Laptop PCs (Wireless Connection) 1.1.2 WiFi Phone Physical Specifications, Standards, Firmware Operations The following list provides the features and specifications of the DDW3612 Wireless Cable Modem Gateway.
Ubee Interactive 1.1 Device Overview RF Input Power: -15 to +15dBmV (64 QAM), -15 to +15dBmV (256 QAM) Input Impedance: 75 Ω Upstream* Frequency Range: 5MHz ~ 65MHz Modulation A-TDMA: QPSK, 8, 16, 32, 64QAM, S-CMDA: QPSK, 8, 16, 32, 64, 128QAM Max B/W of 4 Channels = 122.88 (108) Mbps, B/W Per Channel (up to 4 channels) = [QPSK 0.32 ~ 10.24 Mbps, 8 QAM 0.48 ~ 15.36 Mbps, 16 QAM 0.64 ~ 20.48 Mbps, 32 QAM 0.80 ~ 25.60 Mbps, 64 QAM 0.96 ~ 30.72 Mbps, 128 QAM/TCM 30.
1.1 Device Overview Ubee Interactive Operating Temperature: 0°C ~ 40°C Humidity: 5~90% (non-condensing) 1.1.3 Default Values This device is pre-configured with the following parameters: Local Port Address: 192.168.0.1, Web Interface: http://192.168.0.1 Operation Mode: NAT Mode (WAN setting) Subnet Mask: 255.255.255.0 Wireless Defaults: Primary SSID (subscriber-managed) = DDW3612 plus last 2 characters of the cable modem’s MAC Address (UPPER case, if letters).
Ubee Interactive 1.1 Device Overview 1.1.4 LED Operational Summary The following table describes what the device LEDs indicate.
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2 Installation Instructions This chapter explains how to setup the device and access the web interface for the DDW3612 Wireless Cable Modem Gateway. 2.1 Complete Prerequisite Tasks/Connect the Device Complete the following tasks to install the DDW3612 Wireless Cable Modem Gateway and access the web interface. Important: Subscribers must contact their service provider to enable internet access. Typically, the service provider initially connects and configures the device.
2.2 Access the Web Interface Ubee Interactive 3. The Cable Modem Information Screen displays key information about the device. 4. Click Ubee Cable Modem under Login to the left side of the screen to access the web interface. 5. At the login window, enter the user credentials: Standard User/Consumer - Web Interface Login: Username: user Password: user 6. Click OK and the web interface is displayed. Note: The username and password must be entered in lower case letters. 7.
Ubee Interactive 2.2 Access the Web Interface devices and wireless devices to the network. Note: The web interface allows you to customize the configurations and capabilities the device. For full explanation of all web interface functions, refer to page 12.
2.3 Validate Connectivity/Connect Devices to the Network 2.3 Ubee Interactive Validate Connectivity/Connect Devices to the Network To confirm network/internet operations, or to connect an Ethernet device to the network (for example, a computer, gaming console, etc.), do the following: 1. Make sure the Ethernet device (computer, gaming console) to add to the network is connected to the cable modem and powered on. Refer to page 7, if needed. 2. Use the device LEDs to confirm operations.
Ubee Interactive 2.3 Validate Connectivity/Connect Devices to the Network 4. When prompted, enter the Network Key. The Network Key = DDW3612 plus the last 6 characters (3 octets) of the cable modem’s MAC address (upper or lower case). Example: DDW36127CD4BE The device MAC address can be found on the device label, or refer to “Cable Modem - Information” on page 12. 5. Confirm connectivity by opening a web browser and going to any web site (for example, http://www.wikipedia.org).
3 Web User Interface Instructions 3 Ubee Interactive Web User Interface Instructions This chapter explains how to use all web interface functions for the device. 3.1 Cable Modem - Information This section explains how to use the Information screen of the web interface. The Information screen displays the device’s core software configuration. 1. Access the web interface. Refer to page 7, if needed. 2. Click the Information link from the left side of the screen.
Ubee Interactive 3.2 3.2 Cable Modem - Status Cable Modem - Status This section explains how to use the Status screen of the web interface. The Status screen displays the device’s general connection information. 1. Access the web interface. Refer to page 7, if needed. 2. Click the Status link from the left side of the screen. Field explanations are listed below the following screen example.
3.3 Cable Modem - Downstream 3.3 Ubee Interactive Cable Modem - Downstream This section explains how to use the Downstream screen of the web interface. The Downstream screen displays detailed information on the device’s connection to downstream channels from the service provider. 1. Access the web interface. Refer to page 7, if needed. 2. Click the Downstream link from the left side of the screen. Field explanations are listed below the following screen example.
Ubee Interactive 3.4 Cable Modem - Upstream Label 3.4 Description RxMER The Receiver Modulation Error Ratio is used to quantify the performance of a digital radio receiver in a communications system using digital modulation. Correctable Codewords Displays the quantity of codewords which are correctable. Uncorrectable Codewords Displays the quantity of codewords which are not correctable. Cable Modem - Upstream This section explains how to use the Upstream screen of the web interface.
3.5 Cable Modem - Operation Config Label 3.5 Ubee Interactive Description Modulation Displays the current cable modem upstream modulation type (QPSK/ QAM8 /QAM16/ QAM32/ QAM64/ QAM128/ QAM256). Symbol Rate Displays the symbol rate (Ksym/sec). Upstream Mini-Slot Size Displays the current cable modem upstream mini-slot size in Timebase Ticks of 6.25. Power Level Displays the current cable modem upstream transmit power (dBmV).
Ubee Interactive 3.5 Cable Modem - Operation Config Label Description Network Access Displays the status of cable modem, Denied means no connectivity is established. Allowed means connectivity is established to Internet. Maximum Number of CPEs Displays the maximum number of Ethernet devices that can be connected (LAN side) to access the network/internet at the same time. Baseline Privacy Displays highlighted device configurations, like PHS Enabled and the other examples shown in the screen example.
3.6 Cable Modem - Event Log 3.6 Ubee Interactive Cable Modem - Event Log This section explains how to use the Event Log screen of the web interface. The Event Log screen displays log information that may be useful to diagnose operational issues with the device. 1. Access the web interface. Refer to page 7, if needed. 2. Click the Event Log link from the left side of the screen. Field explanations are listed below the following screen example.
Ubee Interactive 3.7 3.7 Gateway Gateway This chapter explains how to use the Gateway functions of the web interface. The Gateway functions provide the majority of configuration for the device including WAN IP addresses, LAN IP addresses, DHCP, and DDNS. Also, advanced setting like DMZ, MAC filtering, and port forwarding are provided. 3.7.1 Gateway - Information 1. Access the web interface. Refer to page 7, if needed. 2. Click the Gateway link from the top of the screen. Then select Information. 3.
3.7 Gateway Ubee Interactive Label Description Local Settings 20 Gateway IP Address Displays the local IP address of the LAN interface. Subnet Mask Displays the subnet mask value. DHCP Server Displays the status of the DHCP sever feature (Enabled/Disabled). NAT Displays the status of the NAT feature (Enabled/Disabled). Wireless Status Displays the status of the wireless feature (Enabled/Disabled).
Ubee Interactive 3.7 Gateway 3.7.2 Gateway - Setup The Setup option allows you to make basic configurations to the device. 1. Access the web interface. Refer to page 7, if needed. 2. Click the Gateway link from the top of the screen. 3. Click Setup from the left side of the screen. The Setup fields are explained following this screen example.
3.7 Gateway Ubee Interactive Label 3.7.3 Description WAN Connection Type Select the WAN connection type. For each type, different data entry is required, as explained below: 1. DHCP: The WAN interface is set to be a DHCP client, and the IP address is assigned by the service provider’s DHCP server. 2. Static IP: For Static IP, you must manually enter the IP address for the WAN interface. 3.
Ubee Interactive 3.7 Gateway Label Description DHCP Server Select Yes to enable or No to disable DHCP on the device. If No is selected, all of the static DHCP rules in this screen are ignored. Private Starting Address Define the starting private IP address for the pool of IP addresses that may be used by connecting clients. Private addresses are translated to public IPs in order to be used on the network. Public Starting Address Define the starting public IP address.
3.7 Gateway Ubee Interactive 3.7.4 Gateway - Static Lease The Static Lease option allows you to assign static IP addresses to clients on your network within a range. 1. Access the web interface. Refer to page 7, if needed. 2. Click the Gateway link from the top of the screen. 3. Click Static Lease from the left side of the screen. The Static Lease fields are explained following this screen example. Label 24 Description Index Index number of the each client that connects to your network.
Ubee Interactive 3.7 Gateway 3.7.5 Gateway - DDNS The Dynamic Domain Name Service (DDNS) option allows you to configure your registered Domain Name with a dynamic IP address. 1. Access the web interface. Refer to page 7, if needed. 2. Click the Gateway link from the top of the screen. 3. Click DDNS from the left side of the screen. The DDNS fields are explained following this screen example. Label Description DDNS Service Select the service provider used for your DDNS Service or Disabled. www.
3.7 Gateway Ubee Interactive 3.7.6 Gateway - Time The Time option allows you to configure the system time obtained from network servers via Simple Network Time Protocol (SNTP). The device must be reset for any changes to take effect. 1. Access the web interface. Refer to page 7, if needed. 2. Click the Gateway link from the top of the screen. 3. Click Time from the left side of the screen. The Time fields are explained following this screen example.
Ubee Interactive 3.7 Gateway 3.7.7 Gateway - Options The Options selection allows you to define what networking protocols are enabled or disabled on the device. 1. Access the web interface. Refer to page 7, if needed. 2. Click the Gateway link from the top of the screen. 3. Click Options from the left side of the screen. The Options fields are explained following this screen example. Label Description WAN Blocking Select Enable to block connection requests initialized from Internet users.
3.7 Gateway Ubee Interactive UPnP Enable Select Enable to activate Universal Plug and Play (UPnP). A UPnP device can dynamically join a network, obtain an IP address, convey its capabilities, and learn about other devices on the network. In turn, a device can leave a network smoothly and automatically when it is no longer in use. DNS Relay Apply 3.7.8 Click Apply to save all screen changes.
Ubee Interactive 3.7 Gateway Clear Select Clear to delete the filtering rule. View Additional Rules: Select from the pull-down to display the remaining 10 rules, if they exist. 20 rules total are supported. Apply Click Apply to save all screen changes. 3.7.9 Gateway - IP Filtering The IP Filtering option allows you to filter IP addresses in order to block internet traffic to specific network devices on the LAN. Any host listed on this list will not be accessible to internet traffic. 1.
3.7 Gateway Ubee Interactive 3.7.10 Gateway - Port Filtering The Port Filtering option allows you to configure port filters in order to block specific internet services on specific ports to all devices on the LAN. 1. Access the web interface. Refer to page 7, if needed. 2. Click the Gateway link from the top of the screen. 3. Click Port Filtering from the left side of the screen. The Port Filtering fields are explained following this screen example.
Ubee Interactive 3.7 Gateway 3.7.11 Gateway - Forwarding Port forwarding settings may be required to resolve issues where data is sent out from a local host to the internet but the return path of expected data is not being received by your local host. Or, you have an application or service running on your local network (on a local host) that cannot be accessed from the internet directly (e.g. a request to a local audio server).
3.7 Gateway Ubee Interactive Setup Port Forwarding (XBOX example): To setup Port Forwarding, use the following procedure: 1. Access the web interface. Refer to page 7, if needed. 2. Click the Gateway link from the top of the screen. Click Forwarding from the left side of the screen. The Forwarding fields are explained following this screen example. 3. The example below shows how to setup an XBOX running Modern Warfare 2.
Ubee Interactive 3.7 Gateway Label Description Index Displays the Index number of the rule. Local IP Enter the last digits of the IP address of the server for which to setup the forwarding rule. Internal Port Enter the port number listened to by the server host located in your LAN. Public Interface IP Normally, this field is not modified unless you wish to designate another router on the network to forward data through. Ext.
3.7 Gateway Ubee Interactive 3.7.12 Gateway - Port Triggering The Port Triggering option allows you to configure dynamic triggers to specific devices on the LAN. This allows for special applications that require specific port numbers with bi-directional traffic to function properly. Applications such as video conferencing, voice, gaming, and some messaging program features may require these special settings. Refer to page 35 for more information on how to setup Port Triggering. 1.
Ubee Interactive 3.7 Gateway End Port Enter a port number or the ending port number in a range of port numbers. Protocol Define the protocol type for this rule, UDP, TCP, or Both. Enable Click to activate this rule. Apply Click to save. 3.7.13 Additional Information - Port Triggering Some services use a dedicated range of ports on the client side and a dedicated range of ports on the server side.
3.7 Gateway Ubee Interactive 3.7.14 Gateway - Pass Through The Pass Through option allows you to configure a pass through table. Devices in the pass through table are treated as bridge devices, storing and forwarding data between LAN interconnections. 1. Access the web interface. Refer to page 7, if needed. 2. Click the Gateway link from the top of the screen. 3. Click Pass Through from the left side of the screen. The Pass Through fields are explained following this screen example.
Ubee Interactive 3.7 Gateway 3.7.15 Gateway - DMZ Host The DMZ Host option allows you to configure a host IP address to be exposed or visible to the WAN (public internet). This may be used when applications do not work with port triggers, or for other networking strategies. 1. Access the web interface. Refer to page 7, if needed. 2. Click the Gateway link from the top of the screen. 3. Click DMZ Host from the left side of the screen. The DMZ Host fields are explained following this screen example.
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Ubee Interactive 3.8 3.8 Wireless Wireless This chapter contains instructions for all wireless configuration settings. 1. Access the web interface. Refer to page 7, if needed. 2. Click the Wireless link from the top of the screen. Note: If having wireless issues or questions, refer to “Wireless Network Deployment and Troubleshooting” on page 52. 3.8.1 Wireless - Radio The Radio option allows you to configure the wireless radio including the current country, channel number, and bandwidth control. 1.
3.8 Wireless 40 Ubee Interactive 802.11 n-Mode Select Auto to use 802.11 n mode when possible. This mode has a significant increase in the maximum raw OSI physical layer data rate from 54 Mbit/s to a maximum of 600 Mbit/s with the use of four spatial streams when at a channel width of 40 MHz. Bandwidth You have the options of 20Mhz and 40Mhz. If choosing 20Mhz, the sideband label should not be set. And if choosing 40 Mhz, the sideband should set to lower or upper 20Mhz.
Ubee Interactive 3.8 Wireless 3.8.2 Wireless - Primary Network The Primary Network option allows you to configure a variety of wireless security settings. 1. Access the web interface. Refer to page 7, if needed. 2. Click the Wireless link from the top of the screen. 3. Click Primary Network from the left side of the screen. The Primary Network fields are explained following this screen example. Note: Wireless default values are discussed in “Default Values” on page 4.
3.8 Wireless Ubee Interactive Label 42 Description WPA Wi-Fi Protected Access (WPA) is a subset of the IEEE 802.11i standard. Key differences between WPA and WEP are user authentication and improved data encryption. WPA-PSK If you don't have an external RADIUS server you should use WPA-PSK (WPA Pre-Shared Key) that only requires a single (identical) password entered into wireless gateway and wireless client. As long as the passwords match, a client will be granted access to the wireless LAN.
Ubee Interactive 3.8 Wireless Label Description WEP Encryption If you don’t have WPA(2)-aware wireless clients, then use WEP key encrypting. A higher bit key offers better security. WEP encryption scrambles the data transmitted between the wireless stations and the DDW3612 Wireless Cable Modem Gateway to keep network communications private. It encrypts unicast and multicast communications in a network. Both the wireless stations and the DDW3612 Wireless Cable Modem Gateway must use the same WEP key.
3.8 Wireless Ubee Interactive 3.8.3 Wireless - Access Control The Access Control option allows you to configure what clients can access your wireless network. 1. Access the web interface. Refer to page 7, if needed. 2. Click the Wireless link from the top of the screen. 3. Click Access Control from the left side of the screen. The Access Control fields are explained following this screen example.
Ubee Interactive 3.8 Wireless 3.8.4 MAC Addresses Input the MAC addresses. You may consider cutting and pasting MAC addresses from the connected clients list at the bottom of the screen. Apply Click to save. Connected Clients List of current connected Wireless client listed by MAC address. Fields definitions are: Age(s)—The duration since the wireless client’s polled values were sent to the wireless router. The values include all information shown on this screen.
3.8 Wireless Ubee Interactive Label 46 Description 54g™ Network Mode This field can only be set if 802.11-n Mode to set to Off in the Radio screen as discussed on page 39. Select which network mode in which to run DDW3612 Wireless Cable Modem Gateway. The options are listed below: 54g auto, for self adaptive connection 54g performance, highest speed 54g LRS, for limited speed 802.11b, for connections to 11b clients only.
Ubee Interactive 3.8 Wireless NPHY Rate Set the Physical Layer (NPHY) rate. These rates are only applicable when the 802.11n mode is configured as Automatic. 802.11n Protection If you select Auto, the DDW3611 will use Request to Send/Clear to Send (RTS/CTS) to improve the performance in 802.11 mixed environments. If you select Off, the 802.11 performance will be maximized under most conditions, while the other 802.11 modes (802.11b, etc.) will be secondary.
3.8 Wireless Ubee Interactive 3.8.5 Wireless - Bridging The Bridging option allows you to configure the DDW3612 Wireless Cable Modem Gateway to act as a wireless network bridge and establish wireless links with other wireless access points. To establish a bridge, you need to know the MAC address of the peer device, which must also be in wireless bridging mode. The DDW3612 Wireless Cable Modem Gateway can establish up to four wireless links with other wireless access points.
Ubee Interactive 3.8 Wireless 3.8.6 Wireless - Wifi Multimedia The Wifi Multimedia option allows you to configure QoS (Quality of Service) to ensure the quality of service in wireless networks. Wifi Multimedia controls WLAN transmission priority on packets to be transmitted over the wireless network. WMM QoS prioritizes wireless traffic according to the delivery requirements of the individual user and applications. Refer to page 50 for more information on Wifi Multimedia.
3.8 Wireless Ubee Interactive 3.8.7 Power Save Support Select On or Off to turn on or off power savings. WMM Power Save increases the efficiency and flexibility of data transmission. Specifically, the wireless client device can "doze" between packets to save power, while the wireless access point buffers downlink frames. The application chooses the time to wake up and receive data packets to maximize power conservation without sacrificing Quality of Service.
Ubee Interactive 3.8 Wireless to as a user priority (UP). An AC may include a common set of enhanced distributed channel access (EDCA) parameters that may be used by QoS to contend for a channel in order to transmit packets with certain priorities. Different ACs may be associated with different power saving parameters. One such power saving parameter may be, for example, the delivery mechanism used by an access point (AP) to deliver packets to a station (STA) that is operating in a reduced power mode.
3.9 Wireless Network Deployment and Troubleshooting 3.9 Ubee Interactive Wireless Network Deployment and Troubleshooting This section provides the following information which may be useful in understanding, deploying, and troubleshooting wireless environments: “Wireless Speeds and Performance” on page 52 “Received Signal Strength” on page 52 “Estimating Wireless Cable Modem to Wireless Client Distances” on page 53 “Wireless Channel Selection” on page 55 3.9.
Ubee Interactive 3.9 Wireless Network Deployment and Troubleshooting 3.9.1.2 Estimating Wireless Cable Modem to Wireless Client Distances This section provides some guidelines on how far a wireless cable modem can be placed in varying environments from wireless client devices. These variances include the capabilities of wireless clients and the types of material through which the wireless signal must pass.
3.9 Wireless Network Deployment and Troubleshooting Ubee Interactive Formula: (Transmit Power, use -30dBm) – (Receiver Sensitivity, use RSSI value) = Allowable Free Space Loss Allowable Free Space Loss ÷ Materials Attenuation Value = Optimal Distance in Feet Between the Cable Modem and a Wireless Client Example: (-30dBm) - (-67dBm) = 37dBm (allowable free space loss for a 54Mbps connection) 37dBm ÷ .24db/foot (for open space) = 154.16 feet 6.
Ubee Interactive 3.9 Wireless Network Deployment and Troubleshooting 3.9.1.3 Wireless Channel Selection In some environments, it may be necessary to change the wireless channel on which the wireless cable modem operates. This may especially be the case in computing environments, test environments, and other environments where they may be several wireless access points operating in the 2.4Ghz range.
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Ubee Interactive 3.10 3.10 Parental Control Parental Control This chapter provides instructions for controlling the internet access of users on the DDW3612 Wireless Cable Modem Gateway network. These parental control features include defining user/password access, defining the what times users are allowed to access the internet, blocking certain web sites, and blocking certain sites by keywords. 1. Access the web interface. Refer to page 7, if needed. 2.
3.10 Parental Control Ubee Interactive Label 58 Description User Configuration/Add User/Remove User/Enable Select an existing user account to edit from the User Settings pop-up menu. Or, enter a new user name and click the Add button. To activate the user, click the Enable button. To remove a user, select a user from the pop-up menu and click the Remove button. Password Enter the password for this user. It is required when this user tries to access the Internet via the wireless router.
Ubee Interactive 3.10 Parental Control 3.10.2 Parental Control - Basic Settings The Basic option allows basic selection of rules which block certain Internet content and certain Web sites. When you change your Parental Control settings, you must click on the appropriate "Apply," "Add," or "Remove" button for your new settings to take effect. Refresh your browser's display to see the currently active settings. 1. Access the web interface. Refer to page 7, if needed. 2.
3.10 Parental Control Ubee Interactive Keyword List/ Add Keyword/ Remove Keyword Enter keywords to use in order to filter out web site addresses (URLs) containing those words. Enter a keyword and click the Add Keyword button. To remove a keyword, select it from the list and click Remove Keyword. Blocked Domain List/ Add Domain/ Remove Domain Enter web domains (for example, unwanted.com) to use in order to filter out access to those domains. Enter a domain and click the Add Domain button.
Ubee Interactive 3.10 Parental Control Enable/Remove Select the Enabled checkbox to activate this policy. If the checkbox is unselected, the policy is not active. To remove a policy, select the policy from the drop-down list and click the Remove button. Days to Block Select the days to block Internet access. The internet access times for the days selected to block are defined in the following fields. Time to Block All Day Select All Day to eliminate all access during the days selected to block.
3.11 Tools 3.11 Ubee Interactive Tools This chapter contains instructions for using a variety of tools to evaluate and diagnose the DDW3612 Wireless Cable Modem Gateway. 1. Access the web interface. Refer to page 7, if needed. 2. Click the Tools link from the top of the screen. 3.11.1 Tools - Ping The Ping option provides a Ping utility to test connectivity. 1. Access the web interface. Refer to page 7, if needed. 2. Click the Tools link from the top of the screen. 3.
Ubee Interactive 3.11 Tools Ping Interval Define the interval between ping operations in milliseconds. Start Test/Abort Test/Clear Results Click Start to start the ping test. Click Abort Test to cancel the test. Click Clear Results to clear the displayed ping results. Results/Refresh The Results area of the screen displays the ping results. Click Refresh to update the screen with on-going ping tests. 3.11.
3.11 Tools Ubee Interactive Time Out Enter the expiration time for this trace route operation. Start Test/Abort Test/Clear Results Click Start to start the trace route test. Click Abort Test to cancel the test. Click Clear Results to clear the displayed trace route results. Results/Refresh This Results area of the screen displays the trace route results. Click Refresh to update the screen with on-going trace route tests. 3.11.
Ubee Interactive 3.11 Tools 3.11.4 Tools - Password The Password option allows you to change the password for the user login on the DDW3612 Wireless Cable Modem Gateway. This login is used to access this web interface. 1. Access the web interface. Refer to page 7, if needed. 2. Click the Tools link from the top of the screen. 3. Click Password from the left side of the screen. The Password fields are explained following this screen example.
3.11 Tools Ubee Interactive 3.11.5 Tools - Factory Default The Factory Default option allows you to restore factory defaults to the system. All parameters set in the device will be reset. Select the items to reset and select the option to Reset the System. Note: Restoring factory defaults to the system resets the user and mso logins to the device. Refer to page 4 for the default values. 1. Access the web interface. Refer to page 7, if needed. 2. Click the Tools link from the top of the screen. 3.
