User's Manual

16
Troubleshooting
Problem: Press “Power on” button, but nothing happen, no display
Solution:
1. Make sure the included rechargeable battery is fitted in the handset correctly.
Problem: Pop up a Bluetooth Security window
Solution:
1. Bluetooth PIN should be self-assigned when pairing with Bluetooth phone. If this window pop up, please
input default Bluetooth PIN: “0000”.
Question: How to distinguish standby mode and power-off mode
Answer: Please check LED, if LED is not blinking, Bluetooth phone is in power-off mode. If LED blinks every
5 seconds, Phone is in standby mode.
Problem: No response on your phone (LCD stuck in the same page no matter which key you enter).
Solution: Please remove battery to restart your Bluetooth phone.
Problem: PC music plays in Bluetooth phone
Solution: When you finish installation, system default audio device will be set to Bluetooth wave. If you want
to change back to PC original default audio device, please go to SettingsControl PanelSounds and Audio
DevicesAudio to choose default device.
Problem: Why can I just invite one contact to join my current call?
Solution: If you need to hold a conference call with more than 2 contacts, please choose contacts first and
then make a conference call. For “join” function, our phone just allow one participant to join current call.
Problem: Another ringer during my conversation
Solution: This means another incoming call is waiting for your response. You can answer this call and hold
current one by pressing “off-hook” or reject this incoming call by pressing “on-hook”
Question: What’s the time period before the phone goes into standby mode?
Answer: 6 minutes
Problem: One warning sound made by Bluetooth phone
Solution: This might be “low battery warning” signal. Please check your battery icon to see when it shows
“no”. Please use the included USB cable to charge Bluetooth phone.