User Guide & Service Manual
USER GUIDE
u-line.com
Troubleshooting Extended
CAUTION
!
Precautions must be taken while working with 
live electrical equipment. Be sure to follow 
proper safety procedures while performing tests 
on live systems.
PLUNGER SWITCH
A plunger switch is used to monitor door state. When the 
door is closed it comes into contact with the plunger which 
closes a circuit which turns the light and display o. When 
the door is open the plunger moves outward and opens the 
circuit. If the door is left open for longer than 5 minutes the 
switch will trigger an error code and set an audible warning.
ERROR CODES
*All errors are logged in memory.
*Only door error is displayed on the display and has an audi-
ble signal.
 E1: Thermistor 1 open. 
 E2: Thermistor 2 open. 
 E3: Thermistor 3 open. 
 E4: Thermistor 4 open. 
 E5: Thermistor 1 shorted. 
 E6: Thermistor 2 shorted. 
 E7: Thermistor 3 shorted. 
 E8: Thermistor 4 shorted.
 E9: Door 1 open error.
 E10: (displayed as 10): Door 2 open
*E11: (displayed as 11): Water level (tray or reservoir) high. 
*E12: (displayed as 12): Water level low. 
*E13: Unit not calling for water
*P1: Pump circuit open
*Ice Level Issues
  * See APPENDIX on following pages
Relay & DC Outputs
One of the primary functions of the main control is to 
operate the multiple relay and DC outputs during each 
cycle. Verify proper operation of these relays using the 
following procedure.
1.  Enter “Relay Toggle” through the service menu.
NOTICE
Frequently toggling the compressor relay 
could force the compressor into overload. The 
compressor will automatically deactivate during 
an overload and will remain deactivated until the 
overload switch cools. This could take some time. 
It is important to allow the compressor at least 5 
minutes o time between relay cycles.
2.  Toggle the relay. Its related component should 
activate / deactivate with the switching of the relay. If 
it does not, test component
Other Suspected Main Control Faults
If other components have been ruled out as being faulty, 
but the unit continues to have operating issues, it is most 
likely due to a conguration error. Some conguration 
errors can be cleared by restoring the unit to its factory 
default setting. Factory defaults may be restored through 
the service menu. If that does not work, check that the 
board is programmed to the correct model in the service 
menu.
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