User Guide & Service Manual
USER GUIDE
Product Liability 1
u-line.com
SAFETY • INSTALLATION & INTEGRATION • OPERATING INSTRUCTIONS • MAINTENANCE • SERVICE
Product Liability
Field service technicians are authorized to make an initial 
assessment in the event of reported damages. If there are 
any questions about the process involved, the technician 
should call U-Line for further explanation.
While inspecting for defects or installation issues, photos 
should be taken to document any damages or issues 
found.
During the assessment, if the service technician is able to 
find the source of the damage and it can be resolved by 
replacement of a part, the servicer is authorized to 
replace the part in question. The part that caused the 
damage must be returned to U-Line in its entirety. The 
part must be clearly labeled with the serial number of the 
unit it was removed from, the date, and the servicer who 
removed the part. 
If the service technician determines the damage is the 
result of installation issues (water connection/drain, etc.), 
the consumer would be notified and the issues shall be 
resolved at the direction of the consumer.
If damage is evident and the service technician is unable 
to find the source, U-Line must be contacted at 1-800-
799-2547 for further direction
8900 N. 55th Street • Milwaukee, WI 53223
T: +1.414.354.0300 • F: +1.414.354.354.5696
Website: www.u-line.com
Right product. Right place. 
Right temperature Since 1962.
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