Product Manual

6
TWTG R&D B.V. 2019 V1.5
Troubleshooting
In exceptional cases connecting to the network might not succeed.
When the device is successfully connected to the network and problems occur, the troubleshooting should be
performed on the network side. The device is working correctly.
Time-out
A time-out is a time limit for establishing a connection. If a time-out occurs, the device will turn off.
Blinking Yellow LED
A blinking yellow LED will stay active for a maximum of 2 minutes; after this time limit, the device will turn off.
Device State
The device state tells the user if the device is turned off or on. This can be done at any moment using the magnet
key.
Request the device state
1. Tap the magnet key
● Red → device is turned off
OR
● Green → device is turned on
Tap Magnet Key
On
Off
Fig. 7: Request device status