User's Manual

Netkey Series WLAN Card
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Page 16
7 TROUBLESHOOTING
If you encounter some problems while installing the Netkey WLAN adapter or you want to confirm
whether your adapter is installed properly or not, we have listed the procedure for checking the various
components after you have installed the adapter.
In Windows CE:
1. Connection issue:
If your wireless connection to the Access Point is disconnected, you can reset and force a
connection request by going to the utility program, selecting ZDtool utility, checking
parameters, then selecting scan again to force re-scan again.
2. Roaming issue:
If your device roams to a new Access Point that is a different subnet, you may need to do
one or both of the following: (1) Unplug and re-insert the Wireless LAN Compact Flash
Adapter, or (2) Hard reset your device to force a release and renew of a re-assignment of
the IP address in a DHCP enable Access Point.