OUTDOOR GAS INFRARED PATIO HEATER INSTALLATION, OPERATION, & MAINTENANCE MANUAL Model TEGH48-B Installation of TWIN EAGLES heater must only be performed by a person knowledgeable about gas appliance. To the Installer: Please read these instructions completely before installation and give this manual to the owner. To the Owner: Keep this manual in a safe place for future reference. NEED ASSISTANCE? PLEASE CALL: (800) 789-2206 TWIN EAGLES, INC. 13231 East 166th St. Cerritos, CA 90703 (562) 802-3488 www.
A special message… Congratulations on your purchase of TWIN EAGLES outdoor gas infrared heater. We have designed this heater to provide you and your family with many years of great comfort heating experience. In addition to its Style, Performance and High Quality, this heater is built with pride in the U.S.A. This manual gives you easy to follow instructions for installing, operating and maintaining your TWIN EAGLES heater.
SAFETY PRECAUTIONS – GAS INFRARED HEATER FOR YOUR SAFETY: If you smell gas: 1) Open windows. 2) DO NOT try to light any appliance. 3) DO NOT use electrical switches or flashlights. 4) DO NOT use any telephone or cell phone in the • The heater should only be installed by a qualified technician in accordance with all requirements of the authority having jurisdiction. The technician must be building.
TABLE OF CONTENTS – GAS INFRARED HEATER Safety Precautions…………………………………………………………………………..……. 1 TWIN EAGLES GAS INFRARED HEATER features..………………………………………….……. 3 Gas Installation Requirements.……………………………………………………………..……. 4-5 Leak Test Procedure………………………………………………………………………….….. 6 Selecting Mounting Location (Bracket Assembly)……………….……………………………… 7-10 Mounting Clearances.……………………………………………………………………………. 11-12 Electrical Instruction (Battery Installation)…………………………………………….....…...…..
TWIN EAGLES – GAS INFRARED HEATER FEATURES TWIN EAGLES Gas Infrared Heater extends the outdoor activities during the cool days of fall and through the winter seasons providing a comfortable warm & inviting environment for your family & friends. Some of the TWIN EAGLES GAS INFRARED HEATER features are; Wall mounted wireless remote control (Lithium batteries included). Two Heat Levels; 25,000 BTU Low Setting & 37,000 BTU High Setting.
GAS INSTALLATION REQUIREMENTS – GAS INFRARED HEATER Each patio heater is set and tested at the factory for the type of gas supply to be used. Identify the type of gas, either natural gas or LP gas and make sure that the marking on the nameplate (rating plate) matches the gas being supplied to the heater. The nameplate is located behind the component compartment access door. 1.
d) Installation of a drip leg in the gas supply line going to each heater is required to minimize the possibility of any loose scale or dirt within the gas supply line from entering the heater’s control system. e) When checking for gas leaks, do not use an open flame. Use the Leak Test procedures using liquid soap and water solution f) For gas supply line pressures in excess of ½ psig, consult the factory or your local representative. g) Installation of 1/8” N.P.T.
LEAK TEST PROCEDURE CAUTION BEFORE TESTING Finding and/or fixing a gas leak is NOT a “DO-IT-YOURSELF” procedure. NEVER USE THE PATIO HEATER WITHOUT FIRST LEAK TESTING THE GAS CONNECTIONS. WARNING: DO NOT USE OPEN FLAME TO CHECK FOR LEAKS. USE OF AN OPEN FLAME COULD RESULT IN A FIRE, EXPLOSION AND BODILY HARM. DO NOT SMOKE WHILE PERFORMING THE LEAK TEST! To prevent fire or explosion hazard, DO NOT use or permit sources of ignition in the area while performing a leak test.
SELECTING MOUNTING LOCATION – GAS INFRARED HEATER When selecting a location to install the TWIN EAGLES Gas Infrared Heater, all the following factors must be met before the installation process: 1. ANCHORING TO WALL OR CEILING If the heater is not anchored to support at least 100 lbs. (45 ½ kg.) it could be a Suspension Hazard. Failure of the supports can result in death. Local codes regarding head clearance requirement must be observed.
professional must be consulted when heaters are installed where fire sprinklers are present to ensure that heaters and the fire sprinkler system are properly integrated. Specific guidelines can be found in NFPA 13 regarding design and specifications for Fire Sprinkler Systems near heaters. 5. VENTILATON a) It is required that areas above the heater be properly vented to allow for necessary combustion air and removal of combustion gases.
7. PATIO DESIGN CONSIDERATION Heater placement is critical for effective and efficient patio heating. If heaters are placed too close together or mounted too low, people become uncomfortable. If the heaters are placed too far apart on a breezy or wind-swept patio area, the patio may never get warm. Gas Infrared heaters work best if they are placed in areas of the greatest heat loss, such as the open side of a semi-protected patio area.
8. GAS INLET The gas inlet of the heater is located on the left side of the unit by design. The heater is NOT to be mounted to where the gas inlet is on the right side as it may cause damage to the heater and doing so will void the product warranty. CORRECT INSTALLATION. GAS IN FROM THE LEFT SIDE INCORRECT INSTALLATION. GAS IN FROM THE RIGHT SIDE 9. MOUNTING The heater may be mounted at a 0 degree angle or at a maximum of a 30 degree angle in reference to the floor.
MOUNTING CLEARANCES – GAS INFRARED HEATER Each heater must be installed such that the following “Minimum Clearance to Combustibles’ are maintained. Combustible materials include wood, compressed paper, plant fibers, plastic, or other materials capable of being ignited and burned. Such materials shall be considered combustible even though flame-proofed, fire retardant treated or plastered.
NOTE: Use only the mounting brackets provided by the manufacturer. Heater must be leveled only on a Horizontal Axis but can be angled to a maximum of 30 degrees in reference to the floor. DO NOT mount the heater on a vertical axis. Such installation is considered unsafe and improper and will automatically VOID the product’s warranty. * Do not locate either the gas or electrical supply line directly above the flue outlet of the heater.
ELECTRICAL INSTRUCTIONS – GAS INFRARED HEATER 5-1) To install the battery on the wireless remote control: a. Slide out the battery cover at the back of the remote control. b. Place the battery into the battery slot with the polarities pointing towards the appropriate polarity. Then push the battery in. Push the ON button to verify that the red indicator turns on. Then place the face plate back on with the Twin Eagles logo at the bottom near the LO button. The receiver is powered by four 1.
OPERATING INSTRUCTIONS – GAS INFRARED HEATER A) INITIAL START-UP 1) Before you start your heater examine the heater installation to determine that: Areas immediately around heater including the air inlet and flue areas are free from obstructions. Physical support of the heater is safe, secure, adequate and sound. There is no obvious deterioration of the heater, gas inlet hose and AC adapter if used.
3. Check for gas leaks using soapy water at all gas connections and joint unions. NEVER use a flame to check for leaks 4. Pilot Burner Ignition Test 4-1) Turn ON the gas supply to the heater. 4-2) Please check the environment of the gas valve for a smell of gas. If for any reason you smell or think you smell gas, see the warning in the box below Plea WHAT TO DO IF YOU SMELL GAS: Do not try to light any appliance. Do not touch any electric switch; do not use any phone in your building.
the heater will not light after 3 attempts, shutoff the heater, shut-off the heater’s manual gas inlet valve and call your qualified service agency B. USING THE GAS HEATER: 1) Always test the pilot burner ignition as per Step 4 above to insure that the gas valve is working properly. 2) Turn the main gas supply valve to the OPEN position. 3) Push the “HI” button, then push the “ON” button, you will hear clicking sounds and will see sparks to the igniter pilot.
PREVENTIVE MAINTENANCE – GAS INFRARED HEATER Routine maintenance should be performed at least once a year by a qualified service agency to insure the heater is operating properly. Overtime, particularly during long periods of not being used, the heater can accumulate dirt, debris and cobwebs in and around the pilot and the burner. More frequent service may be required for heaters located near waterfronts or in strong wind areas were there might be sand storms.
TROUBLESHOOTING GUIDE – GAS INFRARED HEATER NEVER attempt to service the heater without disconnecting or shutting OFF its power and gas supply from the source. Important Notes: a) After the initial usage it is normal to see white smoke come out the back. This eventually will go away and it doesn’t affect the performance of the heater.
Heater valve will not switch from Hi to Low and vice versa Batteries in the battery pack drain fast. Front grille deteriorates 1. Low battery pack. Replace 4 AA batteries. 2. Ground wire not connected. Connect ground wire to chassis and remove and re install 4 AA batteries to clear memory. 3. Defective gas valve. Contact local dealer to replace gas valve. 1. The battery pack is switch to DC MOTOR instead of LATCHING SOLENOID. Make sure that the battery pack switch is set to LATCHING SOLENOID. 1.
REPLACEMENT PARTS LIST – GAS INFRARED HEATER 17 18 19 21 20 22 16 15 25 26 14 13 23 12 11 24 10 9 7 8 1 A 6b 6a 2 3 28 DETAIL A 4 27b 27a 5 29 20
REPLACEMENT PARTS LIST – GAS INFRARED HEATER Item Number 1 2 3 4 5 6a 6b 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27a 27b 28 29 Part Number Part Description Qty S13351 S21916-4Y S13870 S13347 S13357 S15108-50 S15108-36 S13147 S14160 S21907 S12407 S16240 S21944 S16171 S15113 S12654 S16173 S21943 S21911 S15325 S16174 S16175 S21945 S21946 S21906-4 S15114 S15115 S13348 S13349 S21914 S13358 Infrared Burner Heat Diffuser Frame Assembly Heat Diffuser (TEGH48) Pilot Burner Insulating Boot Orif
TWIN EAGLES OUTDOOR GAS INFRARED HEATER Limited Product Warranty ONE-YEAR RESIDENTIAL WARRANTY: Twin Eagles warrants the outdoor gas heater to be free from defects in materials and workmanship under normal single family residential use for a period of one year from the original date of purchase. This warranty excludes discoloration, surface scratches, weather and atmospheric related staining, and minor surface rust and oxidation which are normal conditions and to be expected with any outdoor product.
Place Postage Here Cut Here Customer Service ATTN: Warranty Department 13231 East 166th Street Cerritos, CA 90703 Fax no. (562) 802-3391 Fold Here Warranty Registration Customer Name Model # Address Serial # City Date Purchased Zip Dealer’s Name Phone # Dealer’s Address e-mail: This Warranty Registration card must be returned within thirty days of purchased to properly activate your warranty. This information is for our internal use only. P/N 18589 A (10/06) Made in U.S.A.