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TROUBLESHOOTING

CAUTION: All servicing of this humidifier must be performed by authorized HoMedics service personnel only.

PROBLEM POSSIBLE CAUSE SOLUTION

Peculiar odor • Unit is new

• If unit is in use, the odor may

be a dirty tank or old water in

the water reservoir

• Remove the tank cap and let

the tank air out in a cool, dry

place for 12 hours

• Empty the old tank and

reservoir water, clean the tank

and water reservoir, and fill

the tank with clean water

Excessive noise • Unit is not level

• Low water level

• Place unit on a flat, even surface

• Check the water level; refill the

tank if the water is low

White dust accumulation • Hard water used

• Demineralization Cartridge

needs to be replaced

• Use distilled water and a

Demineralization Cartridge

• Replace Demineralization

Cartridge

Red “Clean” light illuminated • Clean Transducer/Ultrasonic

Membrane reminder

• Clean reminder needs

resetting

• Clean the transducer following

the instructions in the

Cleaning and Care section

• Press and hold the power

button until the red clean light

turns off