How to Guide
Table Of Contents
TurboLock TL - 99 25
Section 13
Warranty
13.1 Violation
The lock cannot be repaired or serviced within its warranty period if any of the following has occurred:
• The warranty has expired
• Damage occurred during or in relation to non-routine and/or unauthorized disassembly
• Failure to provide a valid proof of purchase when requesting service or repair
• Damage occurred as a result of natural disaster etc.
• Damage occurred due to unexpected factors or man-made reasons (including mis-operation, uid found in any openings, improper
insertion or pulling, hauling, bumping, improper voltage input and others)
13.2 Information
One Year Limited Hardware Warranty
Your TurboLock TL-99 Bluetooth-enabled Smartlock (“Product”) includes a One Year Limited Hardware Warranty (“Warranty”). The
Warranty covers product defects in materials and workmanship under normal use. This Warranty is limited to residents of the United
States and Canada only and is available only to original purchasers. This Warranty gives you specic legal rights and you may also
have other rights which vary from state to state.
This Warranty starts on the date of your purchase and lasts for one year (the “Warranty Period”). The Warranty Period is not
extended if the Product is repaired or replaced. We may change the availability of this limited warranty at our discretion, but any
changes will not be retroactive.
Warranty services are provided by Warranty Pro (“WP”). If a hardware defect arises and a valid claim is received within the
Warranty Period, at its option and to the extent permitted by law, WP will: (1) repair the hardware defect by using new or refurbished
parts that are equivalent to new in performance and reliability; or (2) exchange the Product with a product that is new or refurbished