How to Guide

TurboLock TL - 99 23
Section 11
Maintenance
Proper cleaning and maintenance of your lock ensures it will continue to work as it should.
• For most cleaning purposes, use water and soft, non-abrasive cloth.
• If a mess cannot be cleaned with water, apply a gentle cleaner to the cloth and clean.
• Do not apply any cleaner or detergent directly to any part of the lock.
• After cleaning with any cleaner, rinse with clean water and dry so as not to leave residue on the lock.
• The TL-99 meets IP65 water-resistance, meaning it can withstand splashes and contact with water once properly installed.
However, do not submerge the lock.
• Do not let water and liquids get into the lock’s electric parts or battery compartment.
Section 12
Troubleshooting
Problem Possible Cause Solution(s)
Why can’t I open the door?
Too much time has passed. Turn the handle to open the door while the lock’s
backlight is still on.
Your access has been restricted. If you received a key from the lock’s admin, your access
may be restricted to certain times of the day. Check with
your admin regarding these details.