TM Owner’s Manual for the turbochef i 5 TM and i3 TM rapid cook ovens © 2008-2013 TurboChef Technologies, Inc.
For further information, call 800.90turbo or +1 214.379.
The information contained in this manual is important for the proper installation, use, maintenance, and repair of this oven. Follow these procedures and instructions to help ensure satisfactory baking results and years of trouble-free service. Errors – descriptive, typographic, or pictorial – are subject to correction. Specifications are subject to change without notice. Please carefully read this manual and retain it for future reference.
Table of Contents Safety Instructions General Safety Information Reducing Fire Risk Grounding Instructions Power Cord Replacement Precautions to Avoid Possible Exposure to Excessive Microwave Energy RF Interference Considerations i i ii ii ii ii General Oven Information Theory of Operation Certifications Dimensions Electrical Specifications - i5 Oven Electrical Specifications - i3 Oven Oven Construction 1 1 1 2 3 4 Installation Unpacking Instructions Lifting and Placing the Oven Installation Near Open H
The Info Mode Overview of the Info Mode Viewing Cook Counts/Time Logs Viewing the Fault Log Viewing the Service Numbers Oven Options Turn On/Off “Adjust Time” Screen Turn On/Off “Cook More” (Additional Cooking Options) Screen Turn On/Off Edit Mode Turn On/Off “Load Menu” Screen Access Network Setup Set Oven Type (i3 or i5) Network Setup Setting the F2 Alarm Resetting the Oven Setting the Date/Time Updating the Oven Menu Making a Copy of the Oven Menu Updating the Oven Firmware 14 14 14 15 15 15 15 15 16 1
i Safety Instructions Strictly adhere to the following safety precautions to reduce the risk of burns, electric shock, fire, injury, damage to oven or property near oven, or possible exposure to excessive microwave energy. General Safety Information a Read all instructions before using this appliance. a Read and follow the specific “Precautions to Avoid Possible Exposure to Excessive Microwave Energy” found on page ii. a This appliance must be grounded. Connect only to properly grounded outlet.
ii safety instructions Grounding Instructions This appliance must be grounded. In the event of an electrical short circuit, grounding reduces the risk of electric shock by providing an escape wire for the electric current. This oven is equipped with a cord that has a grounding wire with plug, which must be plugged into an outlet that is properly installed and grounded.
1 27.2” (691 mm) 28.25” (718 mm) 27.2” (691 mm) 28.25” (718 mm) 31.1” (790 mm) mm) Dimensions Figure 1:31.1” i5(790 Oven 15.15” (385mm) 15.15” (385mm) 25.75” (654 mm) 25.75” (654 mm) 24.3” (618 mm) PLUG 24.3” (618 mm) PLUG 2.5” (64 mm) 28.1” (714 mm) 2.5” (64 mm) 28.1” (714 mm) 23.5” (597 mm) 28.25” (718 mm) 23.5” (597 mm) 28.25” (718 mm) 21.25” (540 mm) 21.25” (540 mm) PLUG PLUG PLUG PLUG 31.25” (794 mm) 11.4” (290 mm) 25.75” (654 mm) 2.5” (64 mm) 24.5” (622 mm) 31.
2 general o v en information Electrical Specifications - i5 Oven TurboChef recommends a Type D circuit breaker for all installations outside the US.
3 Electrical Specifications - i3 Oven TurboChef recommends a Type D circuit breaker for all installations outside the US.
4 general o v en information / I nstallation Oven Construction Exterior - Two-tone stainless steel front, top, and sides - 304 stainless steel removable grease pan - Ergonomic door handle - Rubber seal for surface mounting - Side handles for lifting Interior - 304 stainless steel interior - Fully-insulated cook chamber - Removable rack - Top and bottom jetplates Installation Install or locate this appliance only in accordance with the instructions below. Unpacking Instructions 1.
5 Installation Near Open Heat Source SELECT VOLTAGE: See Figure 5. When placing a TurboChef oven near an open heat source, strictly adhere to the following: - If the oven is being placed near a grill or stove, a divider must exist between the oven and the open heat source, with a minimum of 6” (152 mm) between the oven and the divider. - If the oven is being placed near a fryer, a divider must exist between the oven and fryer, with a minimum of 12” (305 mm) between the oven and the divider.
6 installation Optional Installation Items Oven Restraint Kit Part Number: TC3-0242 See Figure 6, below and Figure 7, page 7. WARNING: The Oven Restraint Kit will not prevent the oven from falling off a countertop if the oven is pulled off or allowed to slide off the edge. Installation instructions are included with the kit. TurboChef Oven Carts - Part Number: NGC-1217-1 Height: 24” (610 mm) Width: 27.8” (706 mm) Depth: 26.625” (676 mm) - Part Number: NGC-1217-2 Height: 17.3” (439 mm) Width: 27.
7 i3 21.25” (540 mm) 4.5” (114 mm) 59.7” (1516 mm) (handle) i3 44.6” (1133 mm) 32.5” (826 mm) (handle) 20.5” (521 mm) 27.8” (706 mm) 17.3” (439 mm) 15.8” (401 mm) 28.6” (726 mm) 30.0” (762 mm) 31.5” (800 mm) 32.5” (826 mm) 26.5” (673 mm) Figure 7: i3 Oven Cart and Stacking Stand Dimensions Daily Maintenance The following steps will help maintain your oven. Use only TurboChef Oven Cleaner and Oven Guard.
8 MAINTENANCE Step 3: Remove and Clean the Lower Jetplate - Unscrew the two thumb screws on the lower jetplate. Lift the lower jetplate by gripping the thumb screws. Remove the lower jetplate. Wash, rinse, and sanitize the lower jetplate. caution: do not remove the top ceramic jetplate or glass inserts; breakage will result in a non-warranty service call. Step 3 Step 4: Remove and Clean the Lower Air Diverter - Remove the lower air diverter. - Wash, rinse, and sanitize the lower air diverter.
9 Step 9: Apply TurboChef Oven Guard - Spray Oven Guard onto a clean towel. - Wipe the interior oven walls and the inside of the oven door. caution: do not apply Oven Guard to the oven door gasket. Doing so may damage the gasket, resulting in a non-warranty service call. Step 9 Step 10: Reinstall Components - Reinstall the lower air diverter. - Reinstall the lower jetplate. Screw in the two thumb screws to lock the lower jetplate in place. - Reinstall the wire rack and close the oven door.
10 OVEN CONTROLS 1 4 4 BAC K 2 3 ABC DEF 4 5 6 GHI JKL MNO E NT E R S TO P 7 8 9 PQRS TUV WXYZ BAC K 0 E NT E R S TOP 1 2 3 5 6 7 8 Figure 8: Oven Controls Oven Controls 1. Info Key When the oven is off or cooling down, press to access the info mode (see page 14). 2. On/Off Key Press to turn the oven on (begin warmup) or off (cool down), or to exit info mode (page 14). 3. Display The display shows information relevant to the current oven operation and/or user options.
11 Cooking The oven is preprogrammed with recipe settings at the time of manufacture and is ready to operate out of the box. If these settings are erased, new menu settings must be either loaded via smart card/USB drive (page 15) or programmed manually (pages 17-18). The oven will not cook unless settings are present. Note that the steps below are not always sequential. Typically, multiple items will be cooked before cooling the oven (Step 10).
12 COOKING Step 4: Soaking rn to “Shutting Down” Once the oven temperature reaches the set point, the oven will continue to warm for eight minutes to ensure the cook cavity surfaces absorb enough heat so as to not affect cooking results. This process is called “soaking.
13 Step 8: Remove Food from Oven g Down” WARNING: Dish and inside of oven/oven door are hot! 1 COOKING DONE BACK 2 3 ABC DEF 4 5 6 GHI JKL MNO E NT E R STOP Open the oven door and check/remove food. PLEASE REMOVE FOOD FROM OVEN 7 8 9 PQRS TUV WXYZ BACK 0 ENTER STOP Figure 17: Cooking Done Step 9: Cook More Option ADDITIONAL COOKING OPTIONS COOK MORE BROWN MORE The “Additional Cooking Options” screen is turned off by default.
14 THE INFO MODE Overview of the Info Mode The info mode serves four main purposes: 1. To display general oven information. 2. To provide access to test mode and additional diagnostic tools for service technicians. 3. To turn oven options and features on/off. 4. To update oven settings. To access the info mode, simply press the Info key when the oven is either off or cooling down. To toggle between the Info screen 1 and 2, press the Up or Down key.
15 Viewing the Service Numbers From the info mode (Figure 20), press the R4 soft key to view technical support contact info. Oven Options From screen 2 of the info mode (Figure 21), press the L2 soft key to access the “Options” screen (Figure 24). When prompted, enter the password 9 4 2 8 and press the Enter key.
16 the info mode Press to return to previous field (hours/minutes/AMPM) Press to advance to next field (hours/minutes/AMPM) Press to return to “Shutting Down” Setting the Date/Time Having an accurate date and time is important for logging oven counts, diagnostics, and fault conditions, should any occur. The oven time and date are set at the time of manufacture; however, the operator may at some point be required to make an adjustment.
17 Making a Copy of the Oven Menu Overview of the Edit Mode To save a copy of the oven menu to a smart card, 1. Insert the smart card (Figure 26). The edit mode serves three main purposes: 1. To edit cook temperatures. 2. Press the L2 soft key (Figure 27). 2. To edit names of food groups and items. 3. Verify the oven beeps and reads “FINISHED.” To save a copy of the oven menu to a USB drive, 1. Insert the USB drive (Figure 26). 3. To edit food item settings. To access the edit mode, 1.
18 THE EDIT MODE Changing Food Group/Item Name Changing Cook Settings To change a food group, item, or quantity name: 1. Place the oven in Edit Mode (see page 17). 2. Press the R2 soft key to edit temperature 1 groups or the R4 soft key to edit temperature 2 groups (Figure 29, page 17). 3. Select the group that contains the item(s) you want to edit. 4. Select a food item. 5. Select a quantity (high-capacity menus only). 6.
19 Troubleshooting The following is a list of fault codes and error messages, along with the possible problem(s) that the oven may be experiencing. If you experience one of these issues, please attempt the recommended action before calling Customer Support (800.90TURBO, +1 214.379.6000). If a fault code, error message, or problem occurs that does not appear on this list, contact Customer Support. Note: Any fault codes listed in bold will terminate a cook cycle upon discovery.
20 TROUBLESHOOTING Issue F1: Blower Running Status Bad F2: Cook Temperature Low P o ssi bl e Ca u s e(s) Resolut ion - Oven power interrupted. - Verify wall circuit breaker is on. Reset the breaker and then power the oven on. - Place the oven in the off state and unplug the oven – leave for two minutes. Re-plug in the oven, switch on the isolator/main power supply, and press the “On/Off” soft key. - Blower motor not running. - Call Customer Support. - Oven power interrupted.
21 North America Limited Warranty TurboChef “i5” and “i3” Rapid Cook Oven – North America The TurboChef rapid cook oven Limited Warranty outlined below is activated upon shipment of your oven. Should you require additional assistance after reviewing the warranty outlined below, please call TurboChef Customer Support at 800.90TURBO. Limited Warranty TurboChef Technologies, Inc.
22 NORTH AMERICA LIMITED WARRANTY Warranty Service, Exclusive Remedy TurboChef will be solely responsible for determining whether or not the Equipment or any component thereof is defective. Defective components covered by this warranty will be repaired or replaced at TurboChef’s option without charge to you and such repaired or replacement components will be covered by this warranty for the balance of the Warranty Period.
23 International Limited Warranty This Limited Warranty shall apply to the sales of all TurboChef “i5” and “i3” Series ovens (the “Equipment”) manufactured by TurboChef Technologies, Inc. (“TurboChef”), and sold to purchasers outside of the United States, Canada, Puerto Rico, Central and South America by an Authorized Distributor of TurboChef International (the “Authorized Distributor”).
24 international L I M I T E D W A R R A N T Y 5. The Equipment has been operated and maintained by You in accordance with TurboChef’s “Owner’s Manual” provided with the Equipment (and as updated by TurboChef); 6. You have not used any non-approved devices, accessories, consumables or parts in conjunction with the Equipment; and 7. Repairs, modifications or alterations have not been attempted other than by TurboChef, an Authorized Distributor or its authorized service agent.
25 Exclusive Remedy: This Limited Warranty states the Authorized Distributors and TurboChef’s sole and exclusive obligation and liability and your sole and exclusive remedy under this Limited Warranty. Third Party Rights: The UK Contract (Rights of Third Parties) Act 1999 is excluded from applying to this Limited Warranty and nothing herein confers or purports to confer on any third party any benefit or any right to enforce any term of this Limited Warranty.
For service or information: wi thin no r th a me r ica ca l l Customer Support at 800.90turbo outsi d e no r th a me r ica ca l l +1 214.379.6000 or Your Authorized Distributor TM Part Number: i5-9227 / Revision K / April 2013 Country Code: NA/EU Global Operations Customer Support 2801 Tr ade Center Dr ive Carrollton, Texas 75007 usa +1 214-379-6000 phone +1 214-379-6073 fa x 1-800-90turbo +1 214-379-6000 tur boch ef.
